HT5278 i did this update and now the volume on my phone doesn't appear when i push the buttons on the side of the phone. occasionally i see them, but my speakers won't work for playing videos or music either. it does ring when i receive a call though! ne1

i did the ios5.1.1 update and now the volume on my phone doesn't appear when i push the buttons on the side of the phone. occasionally i see them, but my speakers won't work for playing videos or music either. it does ring when i receive a call though, and for my alarm. ne1 else had these problems?

I have had this happen to me on 3GS, 4 and 4s. Usually the solution is one of the following:
1- If your volume indicator says headphones even though they are not plugged in, then:
Stick your headphones into the headphone jack and then remove quickly.
2. If that does not work Power your phone off. Then when restarting Reset the phone by pressing the home button and the power button at the same time until the apple logo appears.
3. Make sure you have not chosen to send audio to an Airplay device such as Apple Tv.
Hope one of these works for you

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HT4623 I recently did an update and now my iPad is stuck showing the USB cord with an arrow pointing to the iTunes icon. It won't let me clear this screen. What do I do to fix it?

I recently did an update and now my iPad is stuck showing the cord with an arrow pointing to the iTunes icon. It won't let me clear this screen. What do I do to fix it?

Well, that illustration is suggesting you plug your iPad into iTunes (current version: 11.0.2).
Have you tried that?

Hello, I just did an update and now the second Language - Hebrew - does not working. why?

Hello, I just did an update and now the second Language - Hebrew - does not working. why?

More information please.
If you are on adobe cloud, download indesign that support hebrew from CC desktop. Click on the preference gear on the top right then select App language.

TS1702 I did an updating and now I cannot see the photos of my contacts in whatsapp, what I can I do to solve this issue?

I did an updating and now I cannot see the photos of my contacts in whatsapp, what I can I do to solve this issue?

Click the Bookmarks icon in the Safari toolbar.
On the right hover your cursor just above the line where you see Bookmark and Address. When you see the small white hand drag up or down as needed to reveal your Bookmarks.
edit by cs

Last night I did an update and now when I turn on my macbook it just goes to the white screen with the apple and stays like that.

Last night I did an update and now when I turn on my macbook it just goes to the white screen with the apple and stays like that. How do I fix this issue?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

HT1222 I just installed this update and now I cannot access "Mail" at all. I tried reinstalling the program, but that does not work, either. Help!!!!!!

I just installed this update and now I cannot access "Mail" at all. I tried reinstalling the program, but that does not work, either. Help!

Paldeng, thanks for the suggestion. I've done all that. I can connect to the server, but apparently they are not recognizing my ID and password. I can use the server program if I don't go through Mail (using the same ID and password). My mother in another state with another provider has had the same email issue, as also my husband on his laptop who uses the same internet connection I do. His worked fine until we had it repaired at the Apple store and all the original programs reloaded (with the required updates, I assume). We can receive email in Mail, we just cannot send.
I contacted my service provider, and we went over my connections. They said it was not their problem and connected me with Apple, resulting in a charge to me because my warranty is long expired. Apple swears it is not their problem, it is the provider, so here I sit. My son was able to fix my Mom's Mail (she's 97) and got my husband's working also, until mine went out, by tweaking connection descriptions and ports remotely. The thing is, we had not messed with any of those settings, so what changed? I just did not want to bother my son again, as he has many other demands on his time.
Since this fiasco with the Mail v4.6 update, I'm wondering if something else was updated that works well with Lion and Mountain Lion, but does not work well with Snow Leopard and Leopard. I think the problem I had with the Mail update was that my Mail program had been renamed to Mail (original), and therefore was not being recognized by the update. Perhaps they had another tweak in there somewhere that is affecting outgoing mail connections?

Mozilla just did an update and now won't connect to "proxy servers"

Mozilla just did an update and now won't connect to "proxy servers".
== This happened ==
Every time Firefox opened

Maybe this article will help: [[Cannot connect after upgrading Firefox]]

Fire fox did an update, and now will not work at all.

Firefox did an update, and now will not open, it tells me that it cannot access any site I try

[[Firewalls]] can block a new version of Firefox. See [[Cannot connect after upgrading Firefox]]

HT1414 I backed up my iphone, then did an update and now I have no contacts, music or apps. How do I get them back?

I backed up my iphone, then did an update and now I have no contacts, music or apps. How do I get them back?

Try logging into icloud.comwith you're apple id and see if you're contacts are there.
Hope this helps

I just did my update and now its telling me I have to restore my phone?? HELP

just did my update and now its telling me I have to restore my phone?? HELP

If iTunes is telling you that you need to restore your phone again, I would restore the phone again.
or, what exactly is indicating you need to restore?

I've just had a keyboard firmware update and now my volume control buttons wont work

i've just had a keyboard firmware update and now my volume control buttons wont work.
Has anyone else had this problem? if so have they found out how to fix it, or is this an on going issue?

Hi,
Your problem has some similarities to this problem that I reported earlier this month that that still arises every few days. I was thinking that my problem was related to some sort of bug in Entourage, but maybe it's something else...
Ken

Did Itunes update and now can't open it. It tells me msvcr80.dll is not installed,

Did update and now can't open itunes due error of msvc80.dll

Hello Nailjack,
Thank you for the details of the issue you are experiencing with iTunes. I suggest removing iTunes and all related components and reinstalling iTunes for the issue you described. The following article has steps to do this(it is important to remove all components in the order listed):
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
I recommend continuing with this article if you continue to experience issues with installing iTunes:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M.

Acrobat did an update and now the interface is a bit different and I no longer have the ability to delete/insert pages. How do I regain this ability?

I need to delete and insert pages to PDFs. I seems to have lost this ability since the latest update. Can anyone help me?

Thanks for the reply. It helped me debug the situation, like I should have been able to do on my own (to my slight embarrassment). Somehow I must have downloaded the Acrobat Reader DC (don't know exactly what this is) and it became my default app for opening .pdf files. When I opened Adobe Acrobat and opened the file I wanted to modify within that everything is fine. Thanks!

APPLE SAID MY PHONE NEEDED A SETTING UPDATE DID THIS TODAY AND NOW i'VE LOST INTERNET CONNECTION WITH CARIER WHAT DO i DO TO FIX ?

This morning woke up and my ipone 4 said it needed a setting update and to plug the mains cable in as it would use a lot of power to do the update ? anyway it updated and thought nothing of it... came to use safari in afternoon and it come up with "you are not subscirbed to a cellular data service" my phone is on contract my hubbys phone has done the same thing ... we are both on contract but with different suppliers/carriers.. so it has to be a Apple problem ? whats the fix please ??

If you are unable to get 3g/4g service than that is an issue with your phone carrier not apple problem, they don't do those service. have you contacted your phone carrier? Have you check in settings to see if your cellular data is turned on?

Recently I did an update and now can't open iTunes. I get a Runtime Error telling me C Runtime library loaded incorrectly. Please help?

Recently, I did an update on iTunes on my Acer laptop. Now I can't open iTunes & I get a Runtime Error telling me C Runtime library is loaded incorrectly. I have Windows 7 64-bit. Do I need to reinstall iTunes.

Hi sungoddess69,
Thanks for visiting Apple Support Communities.
To resolve this error, I recommend completely removing and reinstalling iTunes and all of its related components using these steps:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
You can find the article with these steps and more information here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Best,
Jeremy

HT5278 i did this update and now the volume on my phone doesn't appear when i push the buttons on the side of the phone. occasionally i see them, but my speakers won't work for playing videos or music either. it does ring when i receive a call though! ne1

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