HT5278 I have yet to be able to update my iPad 2 it comes up eith a un designated error every time, I was not able to down load it either on my pc using iTunes.

I have yet to be able to update to 5.1.1. It will not down load to my iTunes either. My iPad comes back with an undesignated error, saying it cannot update.

Michelleleayates wrote:
It start to act like it is going to download, then comes back cannot connect to server, when my connection is fine.
Just because to have a good connection to the Internet does not mean that you have a good connection to the Apple server.
Try temporarily disabling your firewall and antivirus software.

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HT4623 I update my iPad mini retina with iOS 7.1 resulting in not being to down load NOR OPEN PPT, WORD files using iWork, page, can anyone pls help?

I update my iPad mini retina with iOS 7.1 resulting in not being to down load NOR OPEN PPT, WORD files using iWork, page, can anyone pls help?

You want to just use Dropbox until the dust settles. To use it from iWork for iOS (assuming you have the Dropbox app installed on your device), open the document in Keynote (for example), tap the share icon (box with upward pointing arrow), choose Open in Another App, choose Keynote as your format, then choose Open in Dropbox and you will get an option to save it to your Dropbox account. To open it from Dropbox in iWork for iOS, open the document in the Dropbox app, tap the share icon, tap Open in Keynote (for example). It's a bit clunky, but works.

Since update to iOS 7, every time I open an app a pop up message telling me to connect to iTunes to use push notifications comes up. EVERY TIME! How do I make it stop???

Since update to iOS 7, every time I open an app a pop up message telling me to connect to iTunes to use push notifications comes up. EVERY TIME! How do I make it stop???

Do you use iTunes with your iPad and if so, have you tried syncing your iPad with iTunes since you updated the iOS?

IPhone 6 will not sync music. This has become a problem since using itunes 12. It also will not sync all my pics and video's with my iPad 4 either. Removed and re-installed iTunes with no improvement.

iPhone 6 will not sync music. This has become a problem since using itunes 12. It also will not sync all my pics and video's with my iPad 4 either. Removed and re-installed iTunes with no improvement. It stops at last step saying waiting for items to copy and just sits there. The iPad finish the sync, but some video's are missing.

iPhone 6 will not sync music. This has become a problem since using itunes 12. It also will not sync all my pics and video's with my iPad 4 either. Removed and re-installed iTunes with no improvement. It stops at last step saying waiting for items to copy and just sits there. The iPad finish the sync, but some video's are missing.

'IOUSBFamily was not able to enumerate a device' HD crash and reinstall

About a week ago, my wife's PowerBook G4 suffered a fatal HD problem...we have all been there...(click click click buzz). Seeings its well beyond its warrantee plus the fact I am fairly handy, I took it upon myself to do the HD replace. Despite carpal tunnel from the 27 screws I had to remove to get the old drive out, the install went rather well. The new drive was in, I booted from the Leopard CD and within 2hrs had a working system...so I thought.
Since my wife kept no backups (despite me telling her too AND the fact this has happened before), I decided to use one of my external WD Passport drives as a Time Machine backup drive for her. Only, instead of recognizing the drive, I get one of several errors in dmesg:
-> IOUSBFamily was not able to enumerate a device.
-> IOHIDSystem: Seize of IOHIDEventDriver failed.
The device is never seen from. If I put my ear next to it, I can hear it wizz up to speed, then click, slow to a stop, wizz up to speed, click, slow to a stop. It does this over and over.
The other weird tidbit is that it seems to only effect mass storage devices. On the right hand USB she has the USB hub plug for the 20" Cinema display, and into that a 5-port USB 2.0 hub. Attached to that is a USB Wacom Intuous 2 tables, a WD 500gb HD, an HP printer, and an Epson printer. In System Profiler, I can clearly see the Cinema hub, the tablet, and both printers, but the WD 500gb drive is missing. Same holds true if I plug the Passport in. Also, she has a 196gb Firewire drive plugged in through the Cinema display that works fine. Also, plugging either USB external drive into my MacBook Pro works fine.
So far I have tried repeatedly booting and booting off the Leopard DVD. I am about to try resetting the PRAM. Does anyone else know what I can try, or perhaps knows whats causing only the USB storage devices to not show up? I am really hoping this is not a problem with the internal USB components.

I believe this could in fact be part of the issue. I first had the bus powered WD Passport plugged into a 5-port hub that was plugged into her Cinema display. I then tried to rule out the 5-port hub by plugging directly into the Powerbook G4. When this didn't work, I just assumed something was wrong with the drivers/kernel since both the attempts yielded the same result. Plugging the drive directly into the Cinema Display solved the problem. Its now mounted and ready to rock.
The only other thing that's confusing me now, however, is why the WD 500gb MyBook drive isn't working. It too is plugged into the 5-port USB hub, but its also self-powered through a power brick. Its also plugged into the same 5-pot USB hub that the two printers are using (an HP PCS-1100 and an Epson 1280). The printers are working, the drive is not. I am going to try to dig up the power brick for the USB hub to see if that might help.
Thanks for helping me figure this out.

HT201272 I have purchased a book but I was not able to download it yet I was charged. What should I do?

I have purchased bible niv but I was not able to download it , yet I was charged. What should I do ? I tried to download it again but it just can't be downloaded.

Welcome to the Apple Community.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option at the bottom of the screen after you tap the store button in the top corner of the iBook app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I did everything lllaass suggested and removed most of the itunes related components, but when I tried to remove itunes, I got the message, "The feature you are trying to use is on a network resource that is unavailable" so I was not able to uninstall it.

I did everything lllaass suggested and removed most of the itunes related components, but when I tried to remove itunes, I got the message, "The feature you are trying to use is on a network resource that is unavailable" so I was not able to uninstall it.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I have used Firefox on my computer for several years. Today, after upgrading to the new version, I was not able to open Firefox. I have tried several times uninstalling and re-downloading Firefox. It still will not open! What is wrong?

I have used Firefox on my computer for several years. Today, after upgrading to the new version, I was not able to open Firefox. I have tried several times uninstalling and re-downloading Firefox. It still will not open! Is the new version not compatible with Windows Vista?

I hope that link points to mozilla.com or mozilla.org
You will have to close firefox.exe with the Windows Task Manager from the "Processes" tab of the WTM since you don't have a widow to close.
The best way to close Firefox is through File > Exit, for those who stuck with the "Firefox" button click on the Firefox button then Exit. It is not perfect but it is a lot better than just closing the window with the "X" in the upper right corner

I have a consultation with you. Because my sister is updating the IOS8 Iphone 4S. Then was not able to use it. Random screen freezes apple.So bring your instruments to Restore Center. Machine can use it. But can not access .

Dear Staff
I have a consultation with you. Because my sister is updating the IOS8 I phone 4S. Then was not able to use it. Random screen freezes apple. So bring your instruments to Restore Center. Machine can use it. But can not access the page that actually works. Because of the problems with ID of icloud.
She forgot the ID of the user and that of the other. I caught only a password is *******. I would like to ask for technical assistance. What should I do to get back to work normally. Or you can reset the ID and password or not., And set to work. If you do not have an iPhone, this airplane. It becomes a good paperweight itself.Hope you will understand. Buying splash, it is not easy because it's expensive.Learn to understand and to help.
Highly respected
Sarawut
My email: ********
<Personal Information Edited By Host>

It is locked to your sisters carrier.
She would have to ask her carrier if they unlock iPhones and if she qualifies for this service.

I have two macs, i was able to install mavericks on my 17", i can't do it with my 13" MacAir, I get a drop down box after i login, I could use some help. George

I have two macs, i was able to install mavericks on my 17", i can't do it with my 13" MacAir, I get a drop down box after i login, I could use some help. The drop down box says, unknown error, George

Welcome to the Apple Support Communities
Pages for the iPad and Pages for a Mac are completely different, so you have to purchase them twice, one for the iPad and another one for the Mac. The only advantage is that, if you buy another iPhone, iPod touch or iPad, you will be able to install Pages for free on all of them.
As you are running Mac OS X 10.6.8 on the MacBook, you can't purchase Pages from the App Store, so you have to buy iWork '09 on a DVD on Amazon or eBay in order to install it

I use 1 Icloud account with 2 devise but the other devise arrest out mine, than my devise was not able to connect to itune anymore. My devise still can swich on but it always restart after afew seconds. So can it fix ?

I use 1 Icloud account with 2 devise but the other devise arrest out my devise throue find my iphone, than my devise was not able to connect to itune anymore. My devise still can swich on but it always restart after afew seconds. So can it fix ?

Looking at the error message "The Network Adapter could not establish the connection" , It appears hostname and port may be incorrect. Review the targets.xml under E:\oracle\product\10.2.0\db_1\SAP_solman_SDB\emd and
emoms.properties under E:\oracle\product\10.2.0\db_1\SAP_solman_SDB\config folder to make sure host ( sap_solman) and port (1527) are correct.
As far as setting the environment variables goes, you can go to control panel -> system -> advanced -> environment variables and set the ORACLE_HOME and ORACLE_SID
-Ramesh

I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

Hey there rmflint,
It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them?
App Store at a glance
http://help.apple.com/iphone/7/#/iph3dfd8c19
Thank you for using Apple Support Communities.
Take care,
Sterling

I am contemplating purchasing an iPad, and then possibly a Macbook pro. Currently, I have an iMac G5, and a Powerbook G4. Neither which can be upgraded past Leopard. My question is do I need to have Snow Leopard in order to be able to update an iPad?

I am contemplating purchasing an iPad, and then possibly a Macbook pro. Currently, I have an iMac G5, and a Powerbook G4. Neither which can be upgraded past Leopard. My question is do I need to have Snow Leopard in order to be able to update an iPad? Do I need to reverse my thought on which to buy first?
I plan on keeping the iMac and PB until they cease to work ( have replaced HD's on both already). I mostly use the PB-- lots of writing, surfing, email, etc.
Your thoughts?

The minimum Mac specs (from http://www.apple.com/ipad/specs/) are :
Mac computer with USB 2.0 port
Mac OS X v10.5.8 or later
iTunes 10.2 or later recommended (free download from www.itunes.com/download)
iTunes Store account
Internet access
So you only need Leopard, not Snow Leopard

HT5252 I tried to change my metadata date and got this Aperture was not able to adjust the date and time of the original file "01769_p_h13ajyrm4bm0944.jpg" because it is locked or you do not have permission to modify it.

I tried to change the metadata date. It changed the date on my photo, but when I checked the box that said "also change my original file", it gave me this error message.
Unable to change original file. Aperture was not able to adjust the date and time of the original file “01769_p_h13ajyrm4bm0944.jpg” because it is locked or you do not have permission to modify it.
Wassup?

What is your Aperture version? The older versions of Aperture 3 had a problem to apply Metadata changes to the original file.
If you are using the current version Aperture 3.4.5, try to repair the permissions on your Aperture library, if you have not already done so:
Launch Aperture with the key combination ⌥⌘ held down and select "Repair Permissions" from the First Aid PAnel, that will appear.
If that does not help, post back with more information on your original files - are the referenced or managed? Where is your Aperture library located? Since when do you have this problem? And what did you do directly before noticed the problem for the first time?
Regards
Léonie

I just lost my iphone5 in a foreign country. Was not able to register it with icloud and have not installed the findmy iphone app. How can i wipe out my data remotely without these setups? Please help!

I just lost my iphone5 in a foreign country. Was not able to previously register it with icloud and have not installed the findmy iphone app. How can i wipe out my data remotely without these setups? Is there any good app i can use to track it? Please help!

No, nothing you can do to track it if you did not take any measures before the loss.

HT5278 I have yet to be able to update my iPad 2 it comes up eith a un designated error every time, I was not able to down load it either on my pc using iTunes.

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