HT5278 iPhone screen stuck whilst updating OS on iPhone4 with error 6
Whilsy updating my iPhone4 OS,I get an error. Now my phone is is stuck and iTunes keeps asking to do recovery from backup and fails each time I have tried to do this. I have uninstalled/reinstalled iTunes twice and gone through the recovery instruction several times into the early hours of the morning
I have googled for solution but to no avail. can anyone help!
Thanks
Mamakuba
Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or phobos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
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I attempted to install "Built-In Keyboard Firmware Update 1.0" on two laptops tonight.
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If it ain't broken...
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Apple: be so kind, let us know what 23:3 means, and if needed, update the Firmware Updater.
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Update 12.1 installed with Error 7 (Windows error 126). Reinstalled. Same error message. Uninstalled all Apple products. Reinstalled iTunes 12.1. Same error message. Updated to 12.1.1. Same error message. Uninstalled everything. Reinstalled 12.1.1. Same error message. iTunes runs and plays my music, but the error message remains. It doesn't hinder my music playing, but it is annoying. And, this is all done on my work computer. I have not unpdated iTunes on my home laptop, cause I don't want to have to deal with this error message.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
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tt2 -
Iphone 4S stuck during update 7.1.2
Hello everyone,
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hey
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Thunderbolt Firmware Update 1.2 fails with error 0xb
Can't update on my MacPro (2013) with OSX 10.9.5. Stuck on firmware 22.2. When I try to install the update manually I get an error that the update is already installed, but both of my displays are on the old 2011 firmware (22.2). Diving into the event logs reveals underlying problem, but I don't know how to fix. Sugestions? Both displays suffer the black display bug this is supposed to fix.
2014-12-09 11:29:47.354 TBTUpdateChecker[1317:507] Host board-id = 'Mac-F60DEB81FF30ACF6'
2014-12-09 11:29:48.185 TBTUpdateChecker[1317:507] J59 at 'IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/PEG0@1/IOPP/BR00@0/IOPP /BR12@9/IOPP/UFS2@0/IOPP/DSB0@0/IOPP/NHI2@0/AppleThunderboltHAL/AppleThunderbolt NHIType2/IOThunderboltController/IOThunderboltPort@5/IOThunderboltSwitchType2/IO ThunderboltPort@3/IOThunderboltPort@1/IOThunderboltSwitchType1' with UID = 0x00010001005d7070 (0x0)
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IPhone 3gs Stuck on Update to IOS 5
Today i wanted to update my 3gs to IOS5.
But now it is stuck :-///
Itunes can't update the iphone, neither in maintance nor in DFU mode.
I only get the maintance mode or an never ending reboot loop.
I tunes reports me an "Unknown error -1"
That's disgusting...
I tried it on two windows 7 PC's (don't have a mac ) , on each pc with two different sync cables.
Firewall is turned off, tried many reboots, no virus scanner.
I also tried to ping gs.apple.com, which works fine. So there is no connectivity problem ?
Can any give me any hint on what to do ????
I don't kow what to do :-((((
Heres a part of the logfile which seems to point to the problem
bbupdater: -------------------------------------------------------------------------------
bbupdater: SENDING EEP FILE DATA
bbupdater: -------------------------------------------------------------------------------
bbupdater: Loading EEP file...bbupdater: OK
bbupdater: >> Sending Block of type StaticEEPClass(0) from EEP file...bbupdater:
bbupdater: Sending Security Block...bbupdater: OK
bbupdater: Erasing Load Area from 0x20FC0000 to 0x20FC57FE ...bbupdater: OK
bbupdater: Sending EEP Payload...bbupdater: -- OK
bbupdater: Checking validation result...bbupdater: OK
bbupdater: >> Sending Block of type StaticEEPClass(0) from EEP file -- All OK
bbupdater: -------------------------------------------------------------------------------
bbupdater: DONE SENDING EEP FILE
bbupdater: -------------------------------------------------------------------------------
bbupdater: Doing a hardware reset through AppleBaseband
bbupdater: Waiting for baseband power-up...bbupdater:
bbupdater: Opening device path /dev/cu.debug, using baud 115200
bbupdater: - Ping failed, trying again, 56 tries left
bbupdater: - Ping failed, trying again, 55 tries left
bbupdater: - Ping failed, trying again, 54 tries left
bbupdater: - Ping failed, trying again, 53 tries left
bbupdater: - Ping failed, trying again, 52 tries left
bbupdater: - Ping failed, trying again, 51 tries left
bbupdater: - Ping failed, trying again, 50 tries left
bbupdater: - Ping failed, trying again, 49 tries left
bbupdater: - Ping failed, trying again, 48 tries left
bbupdater: - Ping failed, trying again, 47 tries left
bbupdater: - Ping failed, trying again, 46 tries left
bbupdater: - Ping failed, trying again, 45 tries left
bbupdater: - Ping failed, trying again, 44 tries left
bbupdater: - Ping failed, trying again, 43 tries left
bbupdater: - Ping failed, trying again, 42 tries left
bbupdater: - Ping failed, trying again, 41 tries left
bbupdater: - Ping failed, trying again, 40 tries left
bbupdater: - Ping failed, trying again, 39 tries left
bbupdater: - Ping failed, trying again, 38 tries left
bbupdater: - Ping failed, trying again, 37 tries left
bbupdater: - Ping failed, trying again, 36 tries left
bbupdater: - Ping failed, trying again, 35 tries left
bbupdater: - Resetting baseband
bbupdater: - Ping failed, trying again, 51 tries left
bbupdater: - Ping failed, trying again, 50 tries left
bbupdater: - Ping failed, trying again, 49 tries left
bbupdater: - Ping failed, trying again, 48 tries left
bbupdater: - Ping failed, trying again, 47 tries left
bbupdater: - Resetting baseband
bbupdater: - Ping failed, trying again, 46 tries left
bbupdater: - Ping failed, trying again, 45 tries left
bbupdater: - Ping failed, trying again, 44 tries left
bbupdater: - Ping failed, trying again, 43 tries left
bbupdater: - Ping failed, trying again, 42 tries left
bbupdater: - Resetting baseband
bbupdater: - Ping failed, trying again, 41 tries left
bbupdater: - Ping failed, trying again, 40 tries left
bbupdater: - Ping failed, trying again, 39 tries left
bbupdater: - Ping failed, trying again, 38 tries left
bbupdater: - Ping failed, trying again, 37 tries left
bbupdater: - Resetting baseband
bbupdater: - Ping failed, trying again, 36 tries left
bbupdater: - Ping failed, trying again, 35 tries left
bbupdater: - Ping failed, trying again, 34 tries left
bbupdater: - Ping failed, trying again, 33 tries left
bbupdater: - Ping failed, trying again, 32 tries left
bbupdater: - Powercycling baseband
bbupdater: - Ping failed, trying again, 31 tries left
bbupdater: - Ping failed, trying again, 30 tries left
bbupdater: - Ping failed, trying again, 29 tries left
bbupdater: - Ping failed, trying again, 28 tries left
bbupdater: - Ping failed, trying again, 27 tries left
bbupdater: - Powercycling baseband
bbupdater: - Ping failed, trying again, 26 tries left
bbupdater: - Ping failed, trying again, 25 tries left
bbupdater: - Ping failed, trying again, 24 tries left
bbupdater: - Ping failed, trying again, 23 tries left
bbupdater: - Ping failed, trying again, 22 tries left
bbupdater: - Powercycling baseband
bbupdater: - Ping failed, trying again, 21 tries left
bbupdater: - Ping failed, trying again, 20 tries left
bbupdater: - Ping failed, trying again, 19 tries left
bbupdater: - Ping failed, trying again, 18 tries left
bbupdater: - Ping failed, trying again, 17 tries left
bbupdater: !!! bbupdater: [1322344796.705089 : 13.-1]:::
Exception at :0:
- kBBUReturnTimedOut(8)/16: Pinging timed out
bbupdater:
bbupdater: !!! bbupdater: Exception at :0:
- kBBUReturnTimedOut(8)/16: Pinging timed out
send_bbupdate_status: sending baseband update status to host
update_baseband: bbupdater error: Exception at :0:
- kBBUReturnTimedOut(8)/16: Pinging timed out
0: RamrodErrorDomain/3ec: update_baseband: failed to perform next stage
1: BBUpdater/10
unable to convert ramrod error 1004
attempting to dump restore log
writing log file: /mnt1/restore.logHello,
I have the same problem. Did you find a solution ?
The end of my log:
bbupdater: DONE SENDING EEP FILE
bbupdater: -------------------------------------------------------------------------------
bbupdater: Doing a hardware reset through AppleBaseband
bbupdater: Waiting for baseband power-up...bbupdater:
bbupdater: Opening device path /dev/cu.debug, using baud 115200
bbupdater: - Ping failed, trying again, 56 tries left
bbupdater: - Ping failed, trying again, 55 tries left
bbupdater: - Ping failed, trying again, 54 tries left
bbupdater: - Ping failed, trying again, 53 tries left
bbupdater: - Ping failed, trying again, 52 tries left
bbupdater: - Ping failed, trying again, 51 tries left
bbupdater: - Ping failed, trying again, 50 tries left
bbupdater: - Ping failed, trying again, 49 tries left
bbupdater: - Ping failed, trying again, 48 tries left
bbupdater: - Ping failed, trying again, 47 tries left
bbupdater: - Ping failed, trying again, 46 tries left
bbupdater: - Ping failed, trying again, 45 tries left
bbupdater: - Ping failed, trying again, 44 tries left
bbupdater: - Ping failed, trying again, 43 tries left
bbupdater: - Ping failed, trying again, 42 tries left
bbupdater: - Ping failed, trying again, 41 tries left
bbupdater: - Ping failed, trying again, 40 tries left
bbupdater: - Ping failed, trying again, 39 tries left
bbupdater: - Ping failed, trying again, 38 tries left
bbupdater: - Ping failed, trying again, 37 tries left
bbupdater: - Ping failed, trying again, 36 tries left
bbupdater: - Ping failed, trying again, 35 tries left
bbupdater: - Resetting baseband
bbupdater: - Ping failed, trying again, 51 tries left
bbupdater: - Ping failed, trying again, 50 tries left
bbupdater: - Ping failed, trying again, 49 tries left
bbupdater: - Ping failed, trying again, 48 tries left
bbupdater: - Ping failed, trying again, 47 tries left
bbupdater: - Resetting baseband
bbupdater: - Ping failed, trying again, 46 tries left
bbupdater: - Ping failed, trying again, 45 tries left
bbupdater: - Ping failed, trying again, 44 tries left
bbupdater: - Ping failed, trying again, 43 tries left
bbupdater: - Ping failed, trying again, 42 tries left
bbupdater: - Resetting baseband
bbupdater: - Ping failed, trying again, 41 tries left
bbupdater: - Ping failed, trying again, 40 tries left
bbupdater: - Ping failed, trying again, 39 tries left
bbupdater: - Ping failed, trying again, 38 tries left
bbupdater: - Ping failed, trying again, 37 tries left
bbupdater: - Resetting baseband
bbupdater: - Ping failed, trying again, 36 tries left
bbupdater: - Ping failed, trying again, 35 tries left
bbupdater: - Ping failed, trying again, 34 tries left
bbupdater: - Ping failed, trying again, 33 tries left
bbupdater: - Ping failed, trying again, 32 tries left
bbupdater: - Powercycling baseband
bbupdater: - Ping failed, trying again, 31 tries left
bbupdater: - Ping failed, trying again, 30 tries left
bbupdater: - Ping failed, trying again, 29 tries left
bbupdater: - Ping failed, trying again, 28 tries left
bbupdater: - Ping failed, trying again, 27 tries left
bbupdater: - Powercycling baseband
bbupdater: - Ping failed, trying again, 26 tries left
bbupdater: - Ping failed, trying again, 25 tries left
bbupdater: - Ping failed, trying again, 24 tries left
bbupdater: - Ping failed, trying again, 23 tries left
bbupdater: - Ping failed, trying again, 22 tries left
bbupdater: - Powercycling baseband
bbupdater: - Ping failed, trying again, 21 tries left
bbupdater: - Ping failed, trying again, 20 tries left
bbupdater: - Ping failed, trying again, 19 tries left
bbupdater: - Ping failed, trying again, 18 tries left
bbupdater: - Ping failed, trying again, 17 tries left
bbupdater: !!! bbupdater: [1327245045.724825 : 13.-1]:::
Exception at :0:
- kBBUReturnTimedOut(8)/16: Pinging timed out
bbupdater:
bbupdater: !!! bbupdater: Exception at :0:
- kBBUReturnTimedOut(8)/16: Pinging timed out
send_bbupdate_status: sending baseband update status to host
update_baseband: bbupdater error: Exception at :0:
- kBBUReturnTimedOut(8)/16: Pinging timed out
0: RamrodErrorDomain/3ec: update_baseband: failed to perform next stage
1: BBUpdater/10
unable to convert ramrod error 1004
attempting to dump restore log
writing log file: /mnt1/restore.log
==== end of device restore output ====
2012-01-22 16:10:40.000 iTunes[1629:2a4f]: AMRAuthInstallDeletePersonalizedBundle
2012-01-22 16:10:40.000 iTunes[1629:2a4f]: <Restore Device 0x7fbd2c54b420>: Restore failed (result = -1)
2012-01-22 16:10:40.000 iTunes[1629:17377]: iTunes: Restore error 4294967295
2012-01-22 16:11:17.000 iTunes[1629:307]: device connected (isDFU = 0)
2012-01-22 16:11:17.000 iTunes[1629:307]: iTunes: SCEP 4 -
IPhone screen stuck on Apple logo, iPhone cancels sync in iTunes
I noticed the volume indicator read "headphones" when the headphones were no longer plugged in. Then it all got worse from there. I have read many posts and tried many things multiple times but can not get the phone to work. The black screen w/ the logo is stuck. I can get the picture on the screen of the plug & iTunes icon (for connecting to iTunes v9), but that soon leaves and returns the logo screen. When I connect to iTunes a message appears "recovery mode detected must restore" which I try to do (I get all the common messages, extracting, preparing, waiting, restoring, verifying, restoring firmware, iphone has been restored to factory settings). But when I get to the "Set Up Your iPhone" page and attempt to restore from any recent backups I get error messages that go something like this: Attempting to copy to the disk "iPhone" failed. The device is not connected.; not sync iPhone canceled sync; could not sync contacts iPhone canceled sync; could not sync cannot read or write to disk. Also note, that little circle of status bars goes around and around (on the screen w/ the logo) at times but nothing happens. Any suggestions before I trek an hour to the Apple store?
Strange looks from the Genius at the Apple store when explaining my problem. He looked at the terminals with what looked like a otoscope and said the moisture sensors were activated (the 2 visible w/out taking phone apart, in each terminal jack, headphone & charger). Then he went in the back room to take phone apart to see if the internal sensor was activated. It was not, therefore my phone was covered by warranty and it was replaced at no cost other than my time and gas. I JUST WANT TO SAY my phone has never been around water. These phones need to be better designed (i.e., use gold plated terminals) to handle humidity from your pocket, from being in a bathroom when you shower, from moving from cold enviroment to hot, etc. This is my 4th iPhone in less then 2 years. I like to talk my Apple products up to my pc freinds but when I have issues like this they stick it to me.
-
IPHONE 5 STUCK ON RECOVERY MODE TRIED DOWNLOADING UPDATE AND COMES UP WITH ERROR:3259
iphone has gone to recovery mode after trying to update i have plugged it in to itunes and then tried downloading the new update whilst in recovery mode but from the 999mb file it gets to about 75mb stops and then comes up with the error code 3259
HELPWhat exactly does the message say?
Did you try googling the error? If I had to guess, I'd say it's probably a firewall or network problem. -
As I said, it's an iPhone 3GS (never jailbroken), iOS 4.1, PowerPC G4 OS X 10.4.11, iTunes 9.2. I have had the phone since new, never had any issues with it and am at my wits end trying to figure it out. I have seen many different solutions to this exact problem, but none have worked for me. Anyone have any ideas?
This is what I posted to someone else having an update issue... Just for your information:
I having the same issue about the and iTunes says "The iPhone cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable.". I've had the iPhone 3GS since it came out. It was working fine until I just tried to update it. It has NEVER been hacked or jailbroken. WE AND A FEW OTHERS are having the same issue then it is more than likely that this is an update issue. I took mine to the Apple store and the tech tried to update it and he came to the same problem and told me he couldn't update it. My assumption is that we are not the only one's with this issue and that if there was a way to update it to the update before this last one it might be a solution. I don't know how to get the previous update. Apple probably is aware of the problem, and hasn't come up with a solution yet. Or, enough people haven't complained yet. The tech suggested that there might be something wrong with the phone itself, but that couldn't be since it was working perfectly before I updated it and others are having the same issue. It is highly unlikely that a lot of people are having the same hardware issue all of a sudden at the same time. Apple/iTunes needs to fix this... and hopefully soon
Also: I can update or restore my iPhone 5 and other iPhones so it is not an issue with my firewall or other software on my computer. No one touches my iPhone or my computer they are secure, locked all the time, and I have no jailbreak software on my computer (Apple tried it and they are clueless at the moment from what I can tell). -
My computer crashed while updating my iphone 4.
My phone now will not respond other than a USB symbol to itunes.
When I plug into itunes it says 'reset your phone'.
I've tried holding the on/off and home button together, nothing.
On another note, it isn't possible to schedule into a shop in London until a week today. There is something seriously wrong with this picture.
Any help would be awesome.
Thanks1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.
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