HT5278 It won't let me update saying I already downloaded it. Why?

It says I already downloaded it but gives me the option to update it and when i do it says can't update.

Try rebooting the computer and resetting the iPod. Nothing will be lost. Then try again.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

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I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone. I am trying to download apps but it say I need to update to 4.3 but it won't let me update. I have the most recent itunes. any idea why?

I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone. I am trying to download apps but it say I need to update to 4.3 but it won't let me update. I have the most recent itunes. any idea why? I saw a thread saying to purchase the newest software (that was posted a few years ago) I paid 4.95 for the software and it's still saying it can't be updated. Am I just SOL??

The 1G iPod can only go as high as 3.1.3. The 1G does not have an internal speaker or volume buttons on the upper left edge.
Identifying iPod models
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version.

HT4623 When I try to update IOS 6 to my I Phone using my computer, it keeps saying This version of iTunes (10.6.1) is the current version. It won't let me update and I don't have wi fi

When I try to update IOS 6 to my I Phone using my computer, it keeps saying This version of iTunes (10.6.1) is the current version. It won't let me update and I don't have wi fi

It seems that you try to update iTunes rather than your phone. To update your phone, connect it to your computer, and on the page of your phone in iTunes, you should have a button "check for updates" or something similar.
More info here: http://support.apple.com/kb/HT4623

I want to download pages, it won't let me. Says it need os x 10.9 or later-I have os x 10.8.5-all updates have been done. Why is this? what can i do? Is there another pages app i can use? thanks

I want to download pages, it won't let me. Says it need os x 10.9 or later…I have os x 10.8.5…all updates have been done. Why is this? what can i do? Is there another pages app i can use? thanks do i need to download maverick? thanks

Pages 5 requires OSX 10.9, for some reason that only Apple knows. Many users will not be able to install Mavericks on their Macs or do not want to.
It has simultaneously removed iWork '09/Pages '09 from the App Store.
You could ask Apple why it does things like this, but it doesn't say.
If you don't already have iWork '09 I believe you can still purchase it from Amazon.
Peter

I used my boyfriends Apple ID cause mine wasn't letting update anything now my Apple ID is now saying there's a billing problem i put all my stairs in but still won't let me update anything an it's making my phone really slow what so I do?

I used my boyfriends Apple ID cause mine wasn't letting update anything now my Apple ID is now saying there's a billing problem i put all my stairs in but still won't let me update anything an it's making my phone really slow what so I do?

Hmm, im pretty sure your not alowed to use a debit card as a method of payment , your options are credit card ( visa, mastercard etc ) but to clarify is it letting you download free stuff ?

ITunes claims my 5th gen ipod has old software, but won't let me update

I have two ipods... one an old 3rd gen scroll wheel ipod that just seemed to go kaput... it wasn't showing up in the iTunes source list or on my desktop. So I followed some directions on the apple site to try to restore it:
"Step 1
Delete the file using Terminal
Open Terminal (/Applications/Utilities).
Type: sudo rm -R /System/Library/Extensions/iPodDriver.kext
Press Return.
Enter the administrator account password when prompted.
Quit Terminal.
Restart the computer (From the Apple menu, choose Restart).
Step 2
Reinstall iTunes
Download the latest version of iTunes from the iTunes download page.
Install iTunes.
Restart the computer after the installation has completed.
Connect iPod.
Step 3
Delete the iPod.plist file
Remove the following file in the your home directory and launch the iPod updater again
~/Library/Preferences/com.apple.ipod.plist"
Anyway none of this worked for my old ipod (I think it's dead) but here's my new problem. Since I did this I plugged in my new ipod, 5th gen black 60g, and I got an error message that said:
"Some of the items in the itunes library were not copied to the iPod "Honey" because your iPod software is too old. Go to the summary tab in iPod preferences and click Update to get the latest iPod software update."
When I went to the Summary page the whole "Version" section is grayed out and it says "Your iPod is up to date."
What is going on and how can I fix it?
iPod 5th gen 60g/powerbook g4 1.33ghz Mac OS X (10.4.7)

I am having the same problem. I'm wanting to update to iOS 7, the 'Update Now' button is available, but it says I can't download due to no Internet connection. I DO have an Internet connection, but either way it won't let me update. Help!

ITunes keeps crashing and won't let me update to ios 5 + many more problems with iTunes

Here is alist of all my problems:
Whenever I try and sync my iPhone     to my computer it doesn’t work and then my iTunes crashes, there are no     error messages it just freezes and crashes.
After I have done this my iTunes     doesn’t even open and crashes strait away.
My iTunes also crashes     sometimes when I am just trying to move from (for example) music to     movies.
My iTunes also refuses to     access iTunes store (no errors it just doesn’t work).
Sometimes I can get past the     backup issue by cancelling the back up and letting it sync, but no it won’t     even let me do that it freezes and crashes before it can even transfer my purchases.
All thishappens if I can even open up my iTunes.
I amcurrently running ios 4.3.4 as I can even update to ios 5 I am running (tryingto) iTunes 10.5.
I have trieduninstalling and reinstalling iTunes about a 1000 time and it hasn’t doneanything (done as instructed on http://support.apple.com/kb/HT1923). I havebeen trough tones of pages on the community and on the other support pages thatapple has but I have found no answers. I have also tried to install an olderversion of iTunes but it just comes up with an error message saying all myfiles are configured to iTunes 10.5 and noting work on that either.
This hasbeen going on for ages and I know there is a lot to deal with in this post butplease if anyone has any ideas, knows, or has dealt with any of the above please help.
Thank you

I am having the same problem. I'm wanting to update to iOS 7, the 'Update Now' button is available, but it says I can't download due to no Internet connection. I DO have an Internet connection, but either way it won't let me update. Help!

My phone (iCloud) won't let me update my phone because I don't have enough storage left on ICloud what do I do I can't even sync my phone to my computer. What do I do to get the update without having to pay for more storage

My phone (iCloud) won't let me update myMy phone (iCloud) won't let me update my phone because it says I don't have enough storage left what do I do in order to get me update without paying? My phone won't even sync to my computer

Hello Timmy790
Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G.

My iMac won't let me update to OS X v10.6 Snow Leopard.

My iMac won't let me update to OS X v10.6 Snow Leopard. It's year of manufacture is 2007 and when I try to install Snow Leopard it now says that it cannot be upgraded on the iMac. Normally it wouldn't bother me but Chrome and Firefox no longer support 10.5! Do I need a new Mac?

Are you using gray system disks from another mac? Normally that message means you're trying, for example, to use disks delivered with a MacBook to install on an iMac. The system disks are locked to the systems they are delivered with and can't be used on other mac hardware.
If that's the case here, call the online Apple store, which in the US is at 800-MY-APPLE, and order a retail copy of Snow Leopard 10.6.

When trying to import photos with iPhoto from photoshop.. won't let me keeps saying that the photos are already in the iPhoto library but they are not... need to fix this

When trying to import photos with iPhoto from photoshop... won't let me keeps saying that the photos are already in the iPhoto library but they are not

If you are using Photoshop from within iPhoto the following may help with the workflow. However, we do need to know the answers to the questions posed by Terence and Larry to be able to help you.
Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window
that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
With Photoshop Elements the Saving File preferences should be configured as shown:
I also suggest the Maximize PSD File Compatabilty be set to Always. In PSE’s General preference pane set the Color Picker to Apple as shown:
Screenshots are from PSE 10
Note 1: to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
Note 2: editing a RAW file with either PSE or PS creates a new file which must be saved outside of iPhoto, i.e. the Desktop, and imported as a new photo into the iPhoto Library.

When I try to open Firefox, it won't let me and says my profile was deleted

I've been having problems with the rainbow wait button would spin and spin when I opened any new website or tried to do anything on a website. I looked through the help menus and thought that I was doing the right thing. I changed my profile folder name to places.sqlite.old and updated Firefox. Now when I try to open it, it won't let me and says that my profile was deleted.

You will have to delete the profiles.ini file to force a new profile or restore the old profile name to the name listed in the profiles.ini
*http://kb.mozillazine.org/profiles.ini_file
You can try to disable IPv6 and check for other solutions like DNS problems
*http://kb.mozillazine.org/Error_loading_websites#IPv6
You can also try to reset (power off/on) the router.
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

It won't let me update!

When I check on my macbook air if there is any software update it says there is one. When I click on 'update' its starts checking files and stuff but then it says, ' An unexpected problem has occurred' or something - what can I do, It won't let me update!
Mac OS X
Version 10.7.4
<Title Edited by Host>

Can you please restart and check once.

HT1751 I need to uninstall and reinstall iTunes (it won't let me update). So, how do I copy or back up my iTunes library of over 1,500 songs? Can I use a Flash Drive to do so?

I need to uninstall and reinstall iTunes (it won't let me update). I have IE 8 on Windows XP, and iTunes 10 something. In my Program files list I see iTunes and iTunes (2) and even iPod and iPod (2) where a tech had to back up and do this for me before. I'm just trying to fix it all. I keep getting the "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below." I can even run a search and find the folder, but it gives me the same error message. I was planning on using the Microsoft Fix-It tool to help uninstall then Reinstall iTunes. But I need to backup my library. So, how do I copy or back up my iTunes library of over 1,500 songs? Can I copy the folder to desktop or can I use a Flash Drive to backup my music? I don't want to do anything until I know for sure how I can backup my songs, and then reinstall them into iTunes. Thanks for any help.

Ok, thanks that helps. I don't have an external hard drive though. What about backing up through 'the cloud'? I'm just wondering since my husband syncs his iPod to the PC through iTunes and he's worried that he will lose all the songs on his iPod if the library is lost from iTunes and he tries to 'sync' it up again. I'm not exactly sure how to 'copy the entire iTunes folder' either. I kinda suck at this unless I have step by step instructions, which I haven't found yet on iTunes help or other sources.
The only way I know how to back anything up is by going back to a restore point, etc. (as stated before, we don't have an external hard drive.)
Thanks for the info.

TS1702 I have an Iphone 5 6.01. I have a notice on my app store that I have an update. Tried to update, but it won't. Connected to Itunes and tried to download update for App. I can't do that either. It won't let me update any of the apps. What is w

I have an Iphone 5 6.01. I have a notice on my app store that I have an update. Tried to update, but it won't. Connected to Itunes and tried to download update for App. I can't do that either. It won't let me update any of the apps. What is wrong?

My husband and I are using the same iTunes account on all mac & pc computers, but the libraries are different on each machine. We always manually manage our music (no auto sync). iTunes is up to date on the PCs. My husband uses our joint iTunes account on his pc, but once again, has a different collection in his library from those on the other machines. He can't load any music from his PC to his iphone 4. I can load music from my mac library to my iphone 4s, but cannot load from my pc library to my iphone 4s. How can I switch my main library that it syncs with from the mac to the pc?
Thanks

My phone won't let me update or download apps. We've tried resetting it. I think I need to take my card off my account. How do I do that??

My phone won't let me update or download apps. How do I fix this?

Hi Jbcarver09,
If you feel you may need to change the billing info associated with your iTunes Store account, you may find the following article helpful:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Regards,
- Brenden

HT5278 It won't let me update saying I already downloaded it. Why?

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