HT5312 A loyal apple fans for help you to help me

a:hello! I am a loyaI apple fans, almost all of the new apple products will be the first time I go to buy ,but recently I have trouble ,because I after accounts preaid phone card cannot normal purchase , very anxious! Don't konw what the reason is aIways unable to buy,but the account has a balance,my account and system , everything is all right to request again respect apple can help me!!! I still,as aIways is apple's fans ! Thank you thank you very much

Click here and ask the iTunes Store staff for assistance.
(103408)

Similar Messages

Where can I find an Apple tech for help?

Loaded all my music CDs to iTunes on my mac. Paid for iTunes Match. No music in iTunes on my Mac, iPhone, iCloud, or PC. Only ever saw the music one time on my Mac. Then gone. So many issues with Appleid and can't even begin to figure out where I am on passwords. Decided to wait the 90 days so any machine could be deauthorized hoping maybe all albums downloaded and paid to match would show up on any device.
Where can I get a live person or step by step help to find the music I paid for, clean up all the different passwords, and sync all my devices so I can play all the music I have collected over the years? I have spent hours dealing with this.

What do you mean the music is "gone?" I find that hard to believe.
At any rate it sounds like you need to make an appointment at your nearest Genius Bar: <http://www.apple.com/retail/geniusbar/>.

HT4993 my iphone just shut down and will not turn back on can anyone help or dod I need to go to the apple store for help....

NEED HELP PHONE SHUT DOWN AND WILL NOT TURN ON. IT IS PLUGGED IN BUT WONT POWER ON THERE IS NO PROBLEM WITH THE CHARGER I HAVE TRYED 3 DIFFERENT ONES CAN ANYONE HELP OR DO I NEED THE APPLE STORE??????

Hello jaicob1990,
Try the steps in the article below; it will give you multiple options on how to resolve the issue.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Going toan actual apple store for help?

I need to go to a store for a silly messed up button on my iTouch, is there a way to sign up for a visit with someone in advance? Do they regularly do this?

Yes. There is a way to make a reservation with a Genius. I've heard there is way to do this online, but I've not found it.
I went in with an appointment once, and I believe the person I spoke with at Apple Support set up the appointment for me.
If you arrive at the store, those with reservations are helped first. If they have an opening they should fit you in.
You could also try calling the store. They probably have the ability to enter their own appointments for a genius.
There are basically three roles in a store - retail sales (people roaming the store to help people wanting to buy), point-of-sell (cash registers) and Apple Geniuses .. there is also the usual Manager, etc.
Message was edited by: Faulty486

Does Apple ask for "help improve Apple Security" when new app is trying to be downloaded?

I was selecting an app on vh1 called the co-star app. I click it it then prompts for apple I'd password to allow the download. I put password in. The app pops up on my iPad screen. Then it starts to download. Then this window pops up n halts the downloading of that app. This window says " help improve apples security by completing this 3 question security thing. So I clicked cancel because I wasn't sure if apple does that or if it is a hacker looking for me to give 3 answers to these security questions. Can someone help me? I am a new IPad owner n I'm learning here. This is my first Apple device. So I appreciate any responses from you. Thank you for your time.
I don't know what this iPad is or it's operating system, all I know is it was brand new n very very expensive!

What you are seeing is part of Apple's fairly new security system that was implemented a few months ago. It is perfectly legitimate. The first time that you download something for iTunes or the App Store on a new device, you will be prompted to set up three security questions and an optional rescue email address.
Go ahead and comply with the request from Apple. It is for your own security. Just remember the answers to the questions. You can make up answers if you want to do so, you just have to provide answers that you will remember. I wrote my answers down and stored them away for safe keeping.
You can read this cnet article from a few months ago about Apple's new system.
http://news.cnet.com/8301-13579_3-57413072-37/apple-ratchets-up-app-store-securi ty/

I cant access icloud, my email address has changed recently and I cant use any emails and passwords or set up a new id, cant get hold of apple support for help, very frustrated!

I can not access icloud, my email address changed a while ago none of my email addresses and passwords work, I have tried to get a new password but that dosent work!, tried to contact apple support, no luck there either! What can I do?

If you are trying to change the iCloud ID ("email address") you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Can I bring Canadian 4S to a U.S. Apple Store for help?

My iphone 4s is Canadian but i'm having trouble with it, i'm going to the U.S. on holidays soon - Am i able to bring it to an Apple Store in the U.S. or will they send me away?

They may give you some help if it's general info or troubleshooting, but if you need to have it repaired/replaced, they won't be able to help you. Good luck!

TS1398 I try to open my email but I keep getting cannot connect to server can some please help or should I go to apple store for help?

I'm trying to open my email but I keep getting cannot connect to server! Can someone help me or should I just go to an apple store?

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... (But can take Longer..)
Release the Buttons...
More > http://www.apple.com/support/ipad/mail/

How to set up two apple ids for use on one phone?

Help! My husband got an iPhone 4S. I have had one for a while. We each have an apple ID. I need step by step instructions as to change his phone settings so that we use my apple ID for music and apps on his phone and his apple ID for everything else. My goal is that he can access music and apps I already purchased, but we each get our own texts, emails, etc.
I know this has been asked hundreds of times, but I can't find the answer searching past discussions. I did this already for my daughter's ipad mini, but I had to go to the apple store for help. I can't figure it out on my own. Any help is appreciated!

Make sure that in Settings
Messages> Send/Recieve -your signed in to your own account
When your trying to share applications you cant be signed in to both accounts Simutaniously but you can technically sign in to their account in Settings>iTunes / App store- download their apps/music
Then sign out and back in to your device with your own account

Hard drive failed - what can apple do for me now?

Is it work going to an Apple store for help with a macbook pro with no hard drive? It's a 2010.

Can you not just purchase one and put it in and reload the OS? There are plenty of tutorials online if you're not confident at present.

HT3302 my iphone 5 fell in water and will not come on. Should I take it to an apple store for repair?

my iphone fell in water and will not come on. where can I get it repaired? Apple store?

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

HT201269 I got a replacement Iphone5 from Apple. I went home and tried to synced it with ITunes but had to register as a new device to do update then I can restore old back up, now can't back up old phone info and can't activate my Apple ID for iMessage

I got a replacement Iphone5 from Apple. I went home and tried to synced it with ITunes but said to register as a new device to do update then I can restore old back up, now can't back up old phone info and can't activate my Apple ID for iMessage

Can you clarify your problem? Are you having trouble restoring your new iPhone from a previous phone's backup? Or are you having trouble logging into iMessage?

I have 2 iphone with the same apple id. Now I want to use a different apple id for the iphones. How to do it? Help . Thank you!

I have 2 iphone with the same apple id. Now I want to use a different apple id for the iphones. How to do it? Help . Thank you!

Create a new Apple ID using a new valid e-mail address
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
In iPhone's Settings > Store > Apple ID > Sign Out and sign in the new.

HT201441 Thank you for help but I can't remember my Email can I actevate it with out the apple ID pleas help me

Thank you for help but I can't remember my Email can I actevate it with out the apple ID pleas help me

Welcome to the Apple Community.
Sorry but without your previous Apple ID and password you cannot unlock your device.

I´ve bought the new IPad3, what a disappointment the 3G does not work, no Internet available, APPLE what are you doing for the all the people in Germany who bought the new IPad3? I´m still an Apple fan, all my products are from Apple but I need a solution

I have been waiting since months for the new IPad4G 64 Gbt. ON recommendation of Apple Support I have changed my IPad 4G last week in the hope that something was wrong with the firts one I bought.
The one I have now has the same problems. WiFi is working however 4G not at all. Apple what can I do? What are you doing for the thausands of German Apple fans who have bought a IPad4G and can not use it. We need a solution NOW. I´m working with this tool and need to be able to rely on it.
Thanks for a feed back.

JKerki wrote:
They had not heard about the problem, however made no problem to change it for an other one. Apple Support Germany pretendet not to know about this problem. However the web is full of complaints.
It would be advisable for Apple to react officially on it. € 799, - for something that doesn´t function is no fun :-((
Isn't replacing your iPad Apple "officially" acting on it?

HT5312 A loyal apple fans for help you to help me

Similar Messages

Maybe you are looking for