HT5312 Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

You won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use.

Similar Messages

  • TS2446 I can't remember my answers to my security questions. How do I reset them?

    I can't remember the answers to my security questions and it seems to take me in circles when I try to reset them. Please help.

    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

  • I can't remember my answers to my security questions to change my payment details

    Can I retrieve the answers to my security questions?

    Alternatives to Reset Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Start here to find your country, and how you can contact Apple:
             Apple ID- Contacting Apple for help with Apple ID account security. Fill out and
             submit this form.
         4.  Call Apple Support in your country and ask to speak to Account Security.
              Customer Service: Contacting Apple for support.
    How to Manage your Apple ID: Manage My Apple ID

  • HT201363 I can't remember my answers to my security questions and the email adress that it sends them to was cancelled.

         I can't remember my security answers and the email that it sends them was cancelled. How do I change
    this.

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    How to Manage your Apple ID: Manage My Apple ID

  • HT1725 I can't remember my answers to my security questions in order to purchase songs on my iPhone

    I have been able to purchase songs from my iPhone and I tried buying a new one and it required me to sign in and answer security question and I don't remember the answers I put and I do not want to be locked out and not to be able to buy songs. Help!

    Hi tmcdonald17,
    Welcome to the Support Communities!
    The article below should help you reset your Apple ID security questions:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you require additional assistance with this, click on the link below for guidance:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    I hope this information helps ....
    Have a great day!
    - Judy

  • HT1689 I can't remember my answers to my security questions

    I had. To security question I answered a few years a go and just recently I bought the iPhone 5 and it won't let me buy anything off of iTunes because I can't remember my security question answers

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • I can't remember my answers for my security questions

    I need these answers for the security questions

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • I can't remember my answers to my security questions.

    I'm trying to download music on iTunes and it needs to confirm my Apple ID and I can't remember my security answers, therefore I can't download music or I can't reset my questions. Please help!

    http://support.apple.com/kb/HT5312

  • I can't remember my answers to my security questions because it's been so long since I set up my account and bought an iPhone that I can't download to. How do I change my security question answers.

    What is the easiest way to change my answers to my questions. I tried to remember what I had used and ended up locking myself out.

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (82183)

  • I can't remember my answers to my security questions, and I realized that my backup email was incorrect! How can I fix this?

    When I went to hit the button to send my awnsers to my backup email, I noticed that I spelled it wrong! I need to awnser my security questions to buy music & apps.

    account security
    Please call apple @ 1-800-694-7466
    ask for the account security team
    you may want to add a credit card to iTunes before calling
    for a way to verify your identity.
    Peace, Clyde

  • I am trying to view my pay stubs online but nothing happens when I click on the link. Does anyone know why, I never had a problem viewing them with my pc?

    I am trying to view my pay stubs online but nothing happens when I click on the link. Does anyone know why, I never had a problem viewing them with my pc?

    Nobody knows why because you have not provided sufficient information. Web site? Browser? How do you see your pay stubs online? Company web site? Unsecure?

  • Hi, I updated my iPhone 4 from iOS 5.1 to 5.1.1 and now it won't connect to 3g, it only gets EDGE, does anyone have the same issue? Anyone knows how to fix it? Thanks

    Hi, I updated my iPhone 4 from iOS 5.1 to 5.1.1 and now it won't connect to 3g, it only gets EDGE, does anyone have the same issue? Anyone knows how to fix it? Thanks

    Yeah, it´s happening in normal 3g coverage area, in fact, i used the 3g to download the iOS but after installing it, the phone doesn't get the 3g anymore.
    I tryed the reboot pocess, but it didn't fix it
    I haven't tryed the restore to factory settings process,
    Is there a way to downgrade to iOS 5.1 again?
    Thaks

  • HT5312 I have forgotten the answers to my Security questions, would you kindly please reset them. Thank-You

    I have forgotten the answers to my Security questions, would you kindly please reset them. Thank-You

    These are user-to-user forums, you are not talking to Apple here.
    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT201303 I can not remember my answers to my security questions.  Where do I get help?

    I can not remember my answers to my security questions.  Where do I go for help?

    Welcome to the Apple community.
    Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • I dnt remember my answer of my security questions and dnt have a rescue email id also please tell me what to do

    i dnt remember my answer of my security questions and dnt have a rescue email id also please tell me what to do???????????

    Click here, phone Apple, and ask for the Account Security team.
    (81330)

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