HT5312 Any one else enter their usual security answers but apple doesn't accept them?

I entered my normal answers but apple keeps saying it's wrong

You can only get reset info sent to a rescue email addres, which is not the same thing as an alternate email address - they are different settings/addresses on an account. If you don't have a rescue email address (and you can't add one without being able to answer 2 of your questions) then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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TS2446 I want to buy in iTunes. But it says this is first purchase so I have to write security answers but it doesn't appear any question. So I can't answer. And I can't buy anything how can I solve this problem????

I want to buy in iTunes. But it says this is first purchase so I have to write security answers but it doesn't appear any question. So I can't answer. And I can't buy anything how can I solve this problem????

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

HT5312 I WOULD LIKE TO CHANGE MY SECURITY ANSWERS AS I DO NOT REMEMBER THEM

I DONT REMEMBER SECURITY ANSWERS SO WOULD LIKE TO RESET THEM

Start with http://support.apple.com/kb/HT5312 and if that doesn't help go to the ExpressLane: https://expresslane.apple.com then iTunes and iTunes Store

My Apple ID says that I need to put in my security answers but I don't know them and the email that it sends the answers to I no longer have access to

Please help me

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(100990)

Is any one else having problems with the Faebook Messenger app on their iPad 2?

The main issue with the Facebook Messenger app on my iPad 2 is the keyboard. Tends to malfunction unless I reboot the system. For example, the ONLY two keys that work are the "space bar and i/I." Hitting the "backspace" key closes the keyboard. Doesn't happen all the time but most of the time. It's a pain in the *** having to reboot my iPad everytime this crap happens. Any one else have any suggestions? I appreciate any comments, suggestions, feedback, etc.
-Tim

Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

Can not get email after updating to 8.1.1! Deleted account and now cannot add as will not verify due to Apple something timeout messages? Any one else having problems?

Can not get email after updating to 8.1.1! Deleted account and now cannot add as will not verify due to Apple something timeout messages? Any one else having problems?

Hi tania184,
Have you contacted your email provider to make sure there are no problems on their end? If they say their email servers are working properly, check the outgoing and incoming mail servers entries on your iPhone to make sure both are entered correctly. Enter the outgoing mail server even if the account setup indicates that is optional.

I was just told ML could not be installed because apple HD is broken and could not be repaired. I never had any problem ever to suggest a broken HD, on my 2 yr. old mac pro. 10.6.8. Any one else having this problem? Will I get a refund, if so how?

I have a 2009 MAC PRO 10.6.8. Had never had any problems. Tried installing Mountain Lion today. Was told, " Mountain Lion could not be installed because Hard Disk is broken"!
Is it because HD is broken or perhaps incompatible? Has any one else had this problem? I had no symptoms suggestive of a broken HD. Will I get reimbursed if ML could not be installed? If so what do I have to do?
How can I verify the status of the HD, in absence of symptoms for my own information?

mottoo wrote:
I have a 2009 MAC PRO 10.6.8. Had never had any problems. Tried installing Mountain Lion today. Was told, " Mountain Lion could not be installed because Hard Disk is broken"!
Is it because HD is broken or perhaps incompatible? Has any one else had this problem? I had no symptoms suggestive of a broken HD. Will I get reimbursed if ML could not be installed? If so what do I have to do?
How can I verify the status of the HD, in absence of symptoms for my own information?
The solution to your problem is rather simple
1: Get a external hard drive and use Disk Utility to format it with a GUID partition map and OS X extended Journaled.
2: Export your browser bookmarks and any other needed data to a file,. Copy your User data folders of Music, Pictures etc over to the external drive via drag and drop copy methods, disconnect the drive.
I don't advise using TimeMachine at this point since your boot drive is messed up, thus so will be your TM drive, just transfering the problem later on back to the new install. We are proceeding with a "Fresh install" method to eliminate as many issues as possible which a TM restore can return to a new OS X install.
3: Next you will need to follow these instructions to zero erase (important) and install 10.6 fresh, use the same named account (different password ok)
How to erase and install Snow Leopard 10.6
4: Before you return files or install programs, Software Update fully and use the AppStore to install 10.8, this way it will be on a fresh 10.6 install, free of issues.
5: Install any and all 10.8 compatible programs as much as possible before returning your User files, this is a performance measure.
If you need too, use this site to find one's that are 10.8 compatible.
http://roaringapps.com/apps:table
6: Last install your user files from the external drive backup into their respective Music, Pictures, Movies etc., folders, into the same named accounts so you preserve your iTunes playlists. When you open those programs, they will update their respective support files automatically.

I have an iphone 4. Recently I have issues with certain apps closing immediately once they are open. ie Email. Tried re-booting entire thing and still having issues. Any one else having this issue or a fix for it?

I have an iphone 4. Recently I have issues with certain apps closing immediately once they are opened.(ie Email). Tried re-booting entire phone and still having issues. Any one else having this issue or know a fix for it?

Delete background Apps from memory and then Reset.
To Delete background Apps, double click Home button, in the bar at bottom, hold down on an App Icon until the minus sign appears, tap all the minus signs, until all background Apps are cleared from memory. Then Reset, hold both Home and Power buttons until the iPhone begins to restart itself, ignor the 'slide to power off' let the iPhone restart itself. Usually takes about 10 seconds of holding both buttons.

Am just ****** n not happy with my iphone 5 does this happened to any one else its just lose n rattle from every where power button volume rocker its very annoying every time it vibrates or am talking to some 1 on the phone lil loude..

am just ****** n not happy with my iphone 5 does this happened to any one else its just lose n rattle from every where power button volume rocker its very annoying every time it vibrates or am talking to some 1 on the phone lil loude..

It looks this community is not active or the support team don't have time to provide their inputs for the problems posted on this community.

Any one else notice Mountain Lion very slow...feel like I am back on a PC !!!

Any one else notice Mountain Lion very slow...feel like I am back on a PC !!! Open files, programs, rebooting, even shutting down takes longer. Am I the only one?

Must have been bad hardware would be my guess. That's the problem with vendors though. Windows really isn't the issue if you have the right hardware. It's like a Mac, really.
The problem is that PC vendors have a tendency to rush their machines out with bad chipsets and a mish-mash of conflicting hardware. Take Vista for example. Besides the fact that it was a resource hog out of the box, there was really nothing wrong with it.
Vendors on the other hand, rushed their PCs out without the proper hardware to run it in order to sell, sell, sell, which is what gave it a bad name. So yeah, people had issues. It also suffered the same issues as Lion and ML right now due to the fact that it wouldn't run on older machines and there was an uproar in the online community--sounds familiar enough to me.
Oddly enough, even macs are running at the same specs as Windows today.
The majority of issues people tend to have is more with their PCs than with Windows and they have a tendency to blame Windows because of this without realising that MS develops software; not hardware (xbox aside). Whereas Apple develops both.
Millenium was terrible though--I won't deny that.
OSX may appear to work better, but that's because everything is designed to work together and we pay a premium for it because of the quality control on the machine. I can't help but feel that Apple takes a little more pride in their machines then PC Vendors do. In fact, Windows probably runs better on my Macbook Pro than it does on my PCs. I use it for very little these days though. I happen to like OSX and I'm addicted to the App Store.
Basically, my whole outlook on the two is that MS is a people pleaser, they try to appeal to everybody and a plethora of PC configurations. It suffers because of this. Apple is a little more arrogant (but in a good way). They stick to their own configurations and don't worry about being everybody's machine. They take pride in their designs and configurations and they succeed because of this. It also allows them to take bolder steps.
Neither is perfect and both have their strengths and weaknesses. Though I feel that Windows is often picked on for the wrong reasons, just as Mac users are often picked on by the PC community. It all boils down to a lack of understanding since Macs don't only appeal to the dumb and Windows does work quite well if you have the right configuration. No insult implied--it's just the common outlook from both communities and it irks me on both sides.

I updated my iPad 4 with the new iOS7 and since then Skype started problem and now email i.e, yahoo as well. I can hear people on Skype but they can't hear me though it was working fine with old version. Is any one else having same problem?

I recently purchased iPad 4 and it is only one month old. I updated with iOS 7 and next day got problem with Skype and yahoo mails. People can't hear me on Skype though I can hear them clearly. I was replying yahoo mails quite nicely and now as I start typing the iPad turns black and have to open it again. Is there any one else facing the same problem? I was thinking to go to apple shop for support? Any suggestions?

1) This is because of software version 1.1. See this
thread for some options as to how to go back to 1.0,
which will correct the problem...
http://discussions.apple.com/thread.jspa?threadID=3754
59&tstart=0
2) This tends to happen after videos. Give the iPod a
minute or two to readjust. It should now be more
accurate.
3) This?
iPod shows a folder icon with exclamation
point
4) Restore the iPod
5) Try these...
iPod Only Shows An Apple Logo and Will Not Start
Up
iPod Only Shows An Apple Logo
I think 3,4, and 5 are related. Try the options I
posted for each one.
btabz
I just noticed that one of the restore methods you posted was to put it into Disk Mode First rather than just use the resstore straight off, I Have tried that and seems to have solved the problem, If it has thank you. previously I have only tried just restoring it skipping this extra step. Hope my iPod stays healthy, if it doesnt its a warrenty job me thinks any way thanks again

Safari 5.1 now is garbled with many of the sites having lines on top of each other. Is any one else having that issue? If so, how did you resolve it? Thanks in advance for any help.

Safari 5.1 now is garbled with many of the sites having lines on top of each other. Is any one else having that issue? If so, how did you resolve it? Thanks in advance for any help.

"Did you make the .psd file with a transparent background (checkerboard) in Photoshop? And when you placed it in AI did you choose the top option Convert Photoshop Layers to Objects?"
Yep, and it still didn't work.
But I figured what I did wrong: I was selecting both the text and the heart, and then I was doing the whole Object>Wrap Text>Make thing, as opposed to just selecting the heart and doing it. Once I did it, I moved the heart around on top of the text, and it "made room" for the pic, wrapping itself around the heart.
Thanks so much, and thanks A MILLION for being so patient.
Jeez, when can I get some textbook to learn all the intricacies of Illustrator?

My itunes wont open it tells me that my itunes library was updated by a newer version on itunes but my software is uptodate any one else have this prob?

my itunes wont open it tells me that my itunes library was updated by a newer version on itunes but my software is uptodate any one else have this prob?

Look under your Start Menu for Apple Software Update, but before doing that, check the time and date on your computer that it's correct.
It's also saying the iTunes Library .XML file in your iTunes Folder file is new, for some reason, but your songs should be still in the iTunes Folder.
You can move the XML file out and restart iTunes and it shoudl creat another, you lose your playlists and have to import all your music again.

For some strange reason the songs in my library are multiplying. For example, I really only have 4,000 songs but every time I open itunes I have 6,8,10,000 songs! Any one else have this problem. How do I stop that from happening?

For some strange reason the songs in my library are multiplying. For example, I really only have 4,000 songs but every time I open itunes I have 6,8,10,000 songs! Any one else have this problem. How do I stop that from happening? I keep having to delete my library!

This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

Re: Any one else having trouble w/Safari frequently crashing the last week or two? Any cures? Mine is 4.1.3 Thanks

Re: Any one else having trouble w/Safari frequently crashing the last week or two? Any cures? Mine is 4.1.3 Thanks

Please post a copy of the latest crash report.
Go to your Applications Folder and open your Utilities Folder. Open the application Console.
In the left-hand column, click on Crash Reporter.
Click on the small triangle under Crash Reporter in the l/h column and they will all be listed.
Scroll down to the latest Safari report and click on it.
Now click on the r/h column (which now only shows THAT crash report and then Command-a to copy it all.
Come back here and Command-v it to post it here!

HT5312 Any one else enter their usual security answers but apple doesn't accept them?

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