HT5312 apple is not sending mail to my rescue email address so i cant proceed further regarding "changing my password or security ques"????

apple is not sending mail to my rescue email address so i cant proceed further regarding "changing my password or security question" ?????? help???

You are at least the second person to post the same thing today, so I don't know if there are problems with it. You clicked on the link to send reset info to your rescue email address as shown in steps 1 to 5 of the page that you posted from, and you've checked your spam folder as well as your Inbox ?

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Muse form not sending mail to 123-reg email address (e.g. name@mydomain.co.uk)???

Any help on this would be helpful - pretty sure is host settings but can't for the life of me find where it is or what to change it to?

Visit http://my-site.com/scripts/form_check.php (replace my-site.com with actual domain) in a web browser and make sure you see all green checkmarks. If some items do not display green checkmarks that means that the hosting server is not configured correctly to allow the Form widgets to send email messages to the address you've specified.
Contact your web-hosting provider about the server configuration problem. Describe the items that are not marked as green in the form check page, so that they can help you set up the servers to use the correct settings.

HT5312 It will not let me use my rescue email address how can I reset my security questions?

No matter what I do it will not let me reset my questions help me please

You need to contact Apple, either through the link in that article or by phoning them.
(77399)

HT5312 The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

HT5312 how do i set a rescue email address if i cant remember the answers to my security questions?

how do i set a rescue email address if i cant remember the answers to my security questions?

w
The Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT5312 What if i also forgot the rescue email address or i cant reach it anymore???

What if i also forgot the rescue email address or i cant reach it anymore???

The Best Alternatives for Security Questions and Rescue Mail
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contact Apple support.
    c. Rescue email address and how to reset Apple ID security questions.

How on earth do I update my Apple ID to my new email address? I keep getting moved to 'change my password' sites, but I have a new email address and need to update my Apple ID.

How on earth do I update my Apple ID to my new email address? I keep getting moved to 'change my password' sites, but I have a new email address and need to update my Apple. Frustrated!!

Firstly, if you have 'Find My iPhone/iPad/iMac' enabled on any of your devices, turn it off.
Create a new email address, for example at Yahoo or Gmail, or anywhere convenient (or you can use an existing address as long as it has never been associated with an Apple ID).
Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.
Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.
Enter your new address and click 'Save changes'.
Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).
Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in.
I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support.

Ios App asks me for the password to an old apple id. When I try to rset the password, it does not send a message to the email address it should send it to. How can i fix this?

need to know how to reset an old apple id password when the process to rest sends the instructions to a email address but its not there when i go to the email inbox.

Hi, cameo557.
Thank you for visiting Apple Support Communities.
I understand that you are receiving a prompt for an old Apple ID when attempting an update. You cant attempt to reset that password for the Apple ID via the steps in the first article below. If you need assistance with this or are not receiving the email, see the second attached article. You can also delete the applications in question and download them again with your new Apple ID. However, this will cause any application data in those applications to be deleted and you may be charged if these are paid for applications.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

HT5312 I forgot my answers to the security qustions so I have tried to reset them by send it to my rescue email address but I never got email .. What should I do ??

Answer witing

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

How do you change your rescue email address if it's wrong and you need to update your security questions for your Apple I'D?

When downloading apps I am asked for my apple ID which works but I can't get past the security questions. Then when I ask to reset the questions it sends an email to a rescue email address that no longer exists. Does anybody know where I can reset this email address?

On your computer or safari on your iOS device navigate to:
For Canada - https://appleid.apple.com/ca.
For United States - https://appleid.apple.com/us/.
Click the "Manage your Apple ID" button, and sign in to your iCloud account. Once in, on the left side select "Password and Security", and this will populate our options on the right side. You should see an option to reset your security questions.
Also see this article - http://support.apple.com/kb/HT5312.
If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly at 1 800 692 7753. Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

I'm having trouble resetting my security questions for my apple ID, i also have forgotten my rescue email address

im having trouble remembering my answers to my security questions, so i need to reset them. also i have forgotten which email address i used as a rescue email address, need help asap! Also is there a way to cancel a apple id as ive gt a new e-mail address which i have only ever used as a secondary email address for an account but have deleted it from that ID, but it still wont let me register it for a new apple od account

If you added a rescue email address to your ID, you would see the option to send a reset email to that address as shown here:
You'll have to go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Forgotten Apple ID security questions" and click "Continue".
Also, you access your iCoud data on icloud.com, not itunes.com. And you can only go to icloud.com from a computer, not an iPad.

HT5312 What if i don't remember my rescue email address or my security questions

forgot Security questions!! and rescue email

The only way to edit the Rescue email address is to answer the security questions.
If you don't know them either... then Apple starts to become concerned you are not who you think you are. That means you need human intervention, which is going to take some effort on your part.
Start here:
https://expresslane.apple.com/
Navigate the columns as follows: All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
You will find an option to send an email to Apple on that page. Compose a thoughtfully worded email explaining your dilemma, and politely ask to have your security questions reset. There are over 400 million iTunes account holders and Apple receives a great many of these questions every day, so make sure yours is easily understood.
You will receive a confirmation email immediately. Check your email spam / junk folder for it because a humanoid should respond in a business day or two. You may need to provide some more security-related information before your questions can be reset. These back-and-forth emails may result in a week of correspondence before it is fixed.

HT5312 My rescue email address is no longer valid and I can't remember my security questions answers. How can I reset my security information

I have money in my Itunes account, but have forgotten the answers to my security questions.
The rescue email address that was linked to my account is no longer valid and I can't access it any more.
How do I re-set my security questions and rescue email so I can purchase itemsvia my iTunes account?
Help?

You will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use.

HT5312 what about if you have added a rescue email address and verifyed it and the forgot your security question thing still doesnt show because i dont no my security questions ???????????????????????

what about if you have added a rescue email address and verifyed it and the i forgot my security questions still doesnt show up and i dont no the answers !?!?!?!?!?!?!?! what do i do then because i dont want to phone up !?!?!?! please help !!??!?!?!

If you have just added an address to your account then it will be an alternate email address - a rescue email address can only be added by answering 2 of your questions. You will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570

HT5312 What if you don't have a rescue email address?

I neglected to remember my Security Questions, yet I can't reset them due go the fact I don't have rescue email address.

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
(95502)

HT5312 apple is not sending mail to my rescue email address so i cant proceed further regarding "changing my password or security ques"????

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