HT5312 But my rescue email address has been hackerd ?
If i my rescue email has been hackerd what can i do to answer my security questions?
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(86977)
Similar Messages
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Here is some bad luck.
I forgot the answers for my security questions. I want to buy an app in the app store but Apple keeps asking me these questions I can't remember the answers to. All because my rescue email address has been deactivated due to inactivity. Now what?
I tried to create my old email address again, but funny enough it told me that specific email address was already taken....You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100112) -
I forgot my security question answers and my rescue email address has been deactivated.
As I said in the title, I forgot my security question answers and my rescue email address has been deactivated. Conveniently, you must enter your security questions to change your rescue email. The answers to the security questions are sent to the rescue email, so I am stuck. My only option seems to be to call Apple Support, which is my entire Friday off spent on an aggravating phone call. If anyone can give my an alternative route for fixing my problem, I am all ears.
Please Help.Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
forgot answers for security questions, my apple account has updated email address but the rescue email address for account is old and not accessible - do not know how to update that address so i can authorize new devices...
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support. -
HT201320 My email address has been verified, but my icloud account will not complete?
My email address has been verified, but my icloud account will not complete?
I have the exact same problem, I even tried changing the password on my e-mail client. Still no luck. Sometimes it downloads the e-mails perfectly, and others, it keeps asking me for the password.
I've had this problem since I downloaded the last updates to the system about 5 days ago. -
Hi, my Ipad was working fine but if I try to send an email, a note pops up that my email address has been rejected by the server, what does this mean? I am still receiving emails and can access websites through Safari.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
the apple ID that is associated with my itunes is no longer valid because the email address has been deleted,how can i update my info without my old email and password?
how is what blocked? the email address? or apple ID... As for the ID, its not bocked but when i entre the password it says... " Your Apple ID has been diabled for security reasons. to enable your account, reset your password on appleid.apple.com" which i did, after i have entred the apple ID, it gives me two options to either change my password by sending it to my email acccount used, first time i clicked use email to reset pasword. i then went to msn to long into that email and msn says that this account has been blocked due to the password being entred to many times to activsate this clcik link beloew and so i did, it then took me the security queastion and the alternative email used within that account is completly different to what put in when i first made that account 2 years ago, the security question to that email is in portugues/ spanish and im neither, so clarely someone has hacked into that email and blocked it... and this why i cant change the password for my apple ID..
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I bought Pages ages ago using an iTunes account that no longer works as the email address has been closed down. How can I now update my Pages app, if it asks me to sign in using this now defunct email address?
All apps are always tied to the account from whaich they were purchased and will always have to be updated using that account.
Just because the e-mail account is shut down, has nothing to do with the itunes account. Why did you create a new account? Why not just change the e-mail associated with the old account? -
I need help setting up an apple id for my son's phone. It seems his email address has been taken and/or we cant get the password.
Two different things
If you forgot the password
If you forgot your Apple ID password - Apple Support
If the email ID you want to use is in use by someone else - then you may need a new one
The iCloud ID's are usually unique and may be of help if you set one up -
HT5312 forgot my rescue email address please help
how to recover my rescue email address
If you can correctly answer at least two of the security questions, follow the instructions in that article. If not, you need to contact Apple, either through the link in it or by phoning them and asking for the Account Security team.
(80350) -
where can i find the settings to change my rescue email on my mac?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Manage your Apple ID -
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -
Hi, my brother is struggling to log in to his itunes account. He has been using an old email address but not actually logged into his email account for quite a while. All of a sudden he hasn't been able to sign in to itunes. He has been trying to change over the email address but it looks like the old email address account has been deleted. Any ideas he can go around this to change it over?
Hello amy_c22,
Thanks for using Apple Support Communities.
From what I understand is that your brother no longer has access to the email being used for the Apple ID. He will be able to change his Apple ID if you follow the instructions in the article below:
Apple ID: Changing your Apple ID
http://support.apple.com/kb/HT5621
Take care,
Alex H. -
My primary email address has been deleted, can I still change my Apple ID?
As the title says, it would be convienient for me to have my apple ID as an email I actually use, can I do this if my current apple ID email has been deleted?
Change your Apple ID
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Ipad 2 email address has been linked to two different ipads
OK so I had my first ipad 2, set it up yada yada... somehow it gets lost and sold. So I get a new one. I set the new one up with the same email account and everything. My mom then recieves a facetime call or whatever from an ipad with my email yet i was in the movie theatre! Is it possible for the people who now have my 1st ipad to accidentally call my mom? I guess my question is can I delete my info from the 1st ipad without having it in hand? Will the wipe out method work eventhough the account belongs to 2 ipads now? I am SOOO very confused! Can someone help?
Simply disable all incoming methods of iMessages other then your phone number.
Settings > Messages > Send and Receive at > You may be reached at > Unselect your email addresses.
Now when your friends send you an iMessage they can only send it to your phone number. -
I am an iPad novice and whilst I have managed to set up my hotmail account on the iPad - I ham having trouble with my business email (I can receive emails, but cannot send and it says' email rejected by server'
That sounds like a settings issue to me. Check with your IT depatment to make sure you have it configured properly.
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