HT5312 Can I have new questions

I want different security questions to verify my account

Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Similar Messages

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    how can I have security questions' answer?

    Check out this post:  HELP
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    This is actually for my mothers account.  She has tried to use itunes for her new phone but is unable to login.  We want to change her password which I think we can manage but the major problem is she cant remember the answers to her secret questions.  We called apple support who helped to reset her password but we really need to change her questions also.  We dont seem the get the option to change them if we dont know the answers to the existing questions.

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • Can't post new question

    Hi,
    When try to post a new thread, getting message "Please note that each user can have only 10 open questions at one time. You have already reached the maximum. Please close a previous question to open a new one. For more details please see our Rules of Engagement. ".
    But I have only 5 question in unresolved section. Please help.
    BR, Prasad

    Hi,
    When try to post a new thread, getting message "Please note that each user can have only 10 open questions at one time. You have already reached the maximum. Please close a previous question to open a new one. For more details please see our Rules of Engagement. ".
    But I have only 5 question in unresolved section. Please help.
    BR, Prasad

  • I forgot the answeres for my security questions, can I make new questions?

    I have forgotten the answers to my security questions and can not use my I tunes money etc... Can I reset questions?

    Please see the  More Like This  section on the right.

  • Can v have new update of N97 mini after v12

    is there any possiblity of releasing some performence improvement in N97 mini through some new updates?

    There are software updates after v12, and the last of them did solve a lot of the N97 issues according to what Nokia claimed. Did you get your N97 from your network operator? Often they have there own customised versions of the phone software, and if that is the case then Nokia has to wait for the network to approve updates before it can release them.

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    can you help reset my security questions so i can start buying music again and i don't even know my security questions answers.

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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    When I open my iTunes it says I need to verify my identity by answering my security questions. I forgot the answers and the rescue email is no longer active. What do I do?

    You need to click the links in the order I described in order to reach the contact page. Alternatively, click here, phone them, and ask for the Account Security team.
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    TiDo1910 wrote:
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    Apple ID Security -
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