HT5312 Can't remember security answer questions?? what can be done

Can't remember answers to security questions...how can I get them reset??

On your computer or safari on your iOS device navigate to:
          For Canada - https://appleid.apple.com/ca.
          For United States - https://appleid.apple.com/us/.
Click the "Manage your Apple ID" button, and sign in to your iCloud account.  Once in, on the left side select "Password and Security", and this will populate our options on the right side.  You should see an option to reset your security questions. 
Also see this article about your "rescue email address" - http://support.apple.com/kb/HT5312. 
If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly - http://support.apple.com/kb/HE57.   Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

Similar Messages

  • HT5312 i cant remember security answer , what can i do plz?

    i cant remember security answer , what can i do plz?

    The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on that page should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5622 I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.

    I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.

    Ajb1111 wrote:
    I don't have the option to change my security questions, but can't remember the answers. What can I do? ...
    See Here...  Apple ID: Contacting Apple for help with Apple ID account security
    ask to speak with the Account Security Team...

  • HT3702 I am trying to purchase an app and it is asking me security questions that I do not remember the answers to, what ca I do?

    I am trying to purchase an app and it is asking me security questions that I do not remember the answers to, what ca I do?

    Help here >  Rescue email address and how to reset Apple ID security questions
    Security questions...  write down the answers and keep in a safe place in the future.

  • HT201363 I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fi

    I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105412)

  • TS3297 Cannot remember security answers ...I can get into my account but won't let me purchase because I'm buying off a new I phone or a new laptop .. Spent 45 min on hold last week to be then told someone would contact me back never happened

    Cannot remember security answers ...I can get into my account but won't let me purchase because I'm buying off a new I phone or a new laptop .. Spent 45 min on hold last week to be then told someone would contact me back never happened

    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Unable to remember security answers,how can i reset

    unable to remember security answers please HELP

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 I don't see rescue email.and i don't remember security answer.

    I don't see rescue email.and i don't remember security answer.

    You need to contact Apple, either through the link in that article or by phoning them.
    (77244)

  • I have forgot my security answers but when I've done my apple ID I didn't choose one recuperation email, so how I can change my answers to buy in the apple store?

    I have forgot my security answers but when I've done my apple ID I didn't choose one recuperation email, so how I can change my answers to buy in the apple store?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94255)

  • I foreget my  security answer questions. --app store

    I foreget my  security answer questions . --app store
    I can not buy any thing without answeing this questions
    Pls help me to repair this problem

    Q - Can I change the answers to the security questions for my Apple ID?
    A - Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your account.
    http://support.apple.com/kb/he37
    Manage your Apple ID -
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

  • Forget security answer question

    im forget the security answer question

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 I cant remember the answer to some questions and they blocked my account. I've been sending requests for them to send it to my mail like 20 times and nothing. What can I do?

    I cant remember the answer to some questions and they blocked my account. I've been sending requests for them to send it to my mail like 20 times and nothing. What can I do?

    Click here, phone Apple, and ask for the Account Security team.
    (87657)

  • HT5312 I cannot remember the answers to my security questions and I do not see the option to email the answers to my rescue email, although I know I have one. What do I do?

    I cannot remember the answers to my security questions and I do not see the option to send it to my rescue email, although I know I have one. What do I do? I cannot use my account for iTunes until I answer the questions and I recently got $50 of iTunes from my parents. HELP!!

    Are you sure that it's a rescue email address (it's not the same thing as an alternate email address) ? If you do then you should be able to go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 i cannot remember the answers to my security questions.  Can you please help me reset them?

    I cannot remember the answers to my security questions. Can you please help me reset them?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5787 I don't remember my security answer.  What can I do to set my new iphone 5c ????

    Don't remember my answer...???

    If you have a verified rescue email then you can get an email sent to that email address to reset the security questions as shown in the article below:
    http://support.apple.com/kb/ht5312
    If you do not have access to the rescue email or you do not receive the reset email then you will need to contact AppleCare for assistance:
    http://support.apple.com/kb/HT5699

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