HT5312 Can't remember security answers, no rescue email

Hi, I forgot the answers to the security questions and I don't have a rescue email. Also I'm not in the states and can't contact customer support

As you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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HT5312 I forgot my security answers and rescue email

Help

As it says in the HT5312 article you attached:
If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store support to have your questions and answers reset.

HT5312 Can't remember security answer questions?? what can be done

Can't remember answers to security questions...how can I get them reset??

On your computer or safari on your iOS device navigate to:
          For Canada - https://appleid.apple.com/ca.
          For United States - https://appleid.apple.com/us/.
Click the "Manage your Apple ID" button, and sign in to your iCloud account. Once in, on the left side select "Password and Security", and this will populate our options on the right side. You should see an option to reset your security questions.
Also see this article about your "rescue email address" - http://support.apple.com/kb/HT5312.
If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly - http://support.apple.com/kb/HE57.   Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

HT5312 What to do if we can t remember the answers to the secrets questions and we do not receive the reset when clicking send reset to rescue email ( can t remember what is the rescue email we gave ) ?

What to do if we can t remember the answers to the secrets questions and we do not receive the reset when clicking send reset to rescue email ( can t remember what is the rescue email we gave ) ?

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT201485 I forget my security answer and rescue email address

I Forget my security questions and rescue email address...
mine one is IOS 8.1.2
i wan to buy iTunes buy it need me to enter security answer but I forget it and i try to reset my security answer but I forget the email address. So how I reset the security answe
I Forget my security answer and rescue email address ... Hope will get ur help soonest

You won't be able to view and/or change your rescue email address until you can answer your questions, if you can't remember the address then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then view (and/or change) your rescue email address for potential future use : http://support.apple.com/en-us/HT201356

Forgot security answers and rescue email

I WANT TO MAKE A IN APP PURCHASES AND IT ASK ME TO FILL IN THE SECURITY ANSWER, I FORGOT MY APPLE ID SECURITY ANSWERS AND RESCUE EMAIL TOO, ALSO TRY CALLED SUPPORT CENTER BUT THE SUPPORT CENTER IS CLOSE. WHAT CAN I DO NOW ? PLASE HELP ME (T-T)

Wait for the support center to open. If you're desperate enough, create a new Apple ID, download that game from it, and then make the purchases; you won't be able to transfer previous purchases or iTunes Store credit between the Apple IDs.
(101088)

When purchasing from itunes we exceeded the limit and think we remembered the answers and rescue email address is incorrect.

when purchasing from itunes we exceeded the limit and think we remembered the answers and rescue email address is incorrect.

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102358)

How can I reset security question without rescue email

how can I reset security question without rescue email, or hoe should i set rescue email with existing account?

Call Apple they will be able to help you. 1-800-APPLE

HT5312 i cant remember security answer , what can i do plz?

i cant remember security answer , what can i do plz?

The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on that page should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

Can not remember security answers. Email address to find out information is wrong. How do I fix the email address?

I got an iPad for Christmas and am trying to purchase items from iTunes. I don't remember my security answers and the email address which is being used to send information is incorrect. All other email addresses have been corrected. How do I get the security answers if the email address is incorrect?

You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

HT5312 I forgot the security answer also the email is incorrect. So can i use the other email to know the answer of security question

I forgot the security answer also the email is incorrect. So can i use the other email to know the answer of security question

The reset link will only work for the rescue email address that you currently have on your account. If it's wrong (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to correct your rescue email address for potential future use

HT5312 can't remember my answers to security questions

I am not able to get or buy any apps becasue I forgot my security questions, I've tried eveything and nothing is working, I would appreciate your help. Thank you

You've followed the instructions on the page that you've posted from ? i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Can't remember security answers

I have just upgraded to a new iPad and iTunes won't allow me to purchase an app without answering security questions. I have never provided any info and have no idea on the answers.
How can I access my ITunes Store or provide answers to new security questions?

If you still can't log into your account contact iTunes. See # 2 below
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT5312 Cannot remember security questions or rescue email address. Where do I go from here?

Is it possible to have the security questions and the rescue id reset?

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
(90283)

HT5312 Never set up security questions or rescue email and now I can't make any purchases on my itunes account

I'm trying to make purchases in itunes but once I type in my apple id and password it prompts me to answer two security questions. I don't recall ever setting this up and now I can't make purchases because I don't know the answers. Read article on rescue email address and id security questions and this was no help. Doesn't prompt me anywhere to set up the rescue email. HELP!!!

If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

HT5312 Can't remember security answers, no rescue email

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