HT5312 Can you assist me with my forgotten security questions answers ?

Can you help me retrieve my security questions ?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

Similar Messages

  • HT5787 can you help me with change the security question

    can you help me with change the security question

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • HT5312 Can you please let me reset my security questions!!????? Please

    Can you please let me reset my security questions!!!????? Please!!

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
    The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • Can you assist me with canceling my cc subscription

    can you assist me with canceling my cc subscription?

    I'm confused. You suggest that all that is needed is to go to Cancel Your Membership or Subscription  Creative Cloud. It doesn't work that simply.
    I have attempted to cancel many times and I am sent to Customer Service where it is impossible to contact anyone for assistance.
    I have wanted to change the date that my payment was made. I called in mid February and it was explained that all I needed to do was cancel my account then subscribe once again on the date I want my payment withdrawn. The gentleman I spoke with told me on account of my cancel-resubscribe" I would not be charged the penalty for canceling before the end of my one year contract.
    When I have attempted to speak with someone once again today I have found it impossible to find a number I can call.
    I understand that I need to be on the Adobe CC to take care of this, but I have been there all morning with no success.
    I DID note that it appears I have an account with the payment date I am trying to change. If I were to open an account today, todays date would be my payment date. I don't know what else to do and can not figure out how I was able to contact someone last month.

  • How can I reset the forgotten security questions/answers?

    How can I reset the forgotten security questions/answers?

    Try this Discussion...
    https://discussions.apple.com/thread/4305745
    Or the More Like This  on the right...

  • HT5312 How to reset the forgotten security questions/answer.thanks ???

    dear, gents
    please help me How to reset the forgotten security questions/answer.thanks
    best regards
    Andam

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102966)

  • TS2446 What can I do if I forgot the security question answer ?!

    What can I do if I forgot the security question answer ?!

    Make sure you have a credit card listed in itunes (at least temporarily)  before you call. Call them and they will identify your phone and ask you info about your credit card. WAIT until they reset your security questions then MOST IMPORTANT remove your credit card information. Also set a secondary email address in the security question section for next time. This will save you 40 minutes.

  • HT5312 How can I retrieve or reset the forgotten security questions?

    I have forgotten my security questions answers.
    How can I retrieve them or create a new one?
    Thank you for your support.

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 How to reset or recover my forgotten Security Question or Answer?

    Please anyone can help me. I forgot my security question. I don't know what to do? I have to recover my security answer. Please help me. Thank you so much.

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • When purchasing an app on the app store you need to type in your security question answers. i forgot mine. i hit the button that says to email me to reset my answers. im not receiving the emails. any ideas what i can do? please help me.

    when purchasing an app on the app store you need to answer your security question answers. i do not remember mine. i hit the button that says for them to email me to reset my answers. everytime i do that i never get the email. can somebody help me! please

    Probably because the address you provided as a rescue email when setting up your account is not longer valid. Contact Support and ask for account security.

  • Reset forgotten security questions answers

    I'm trying to reset my security question answers since I don't remember what they were.
    I'm on a new computer, trying to make a purchase from itunes and cant unless I answer
    the questions. When I go to manage my account, I click on the link that says insturctions
    will be emailed to me, but the email with the info never comes. Help.

    How do you get the email? I have forgotten the answers to my security questions (either bad memory or they changed the questions on me since I can't remember). I have sent my problem to apple support but no reply or anything when I really need to make a purchase on my phone. And when I go to manage my account and there was no option to reset the questions.

  • What can I do if I fogot my security question answers?

    I fogot my security question answers, what can I do?

    I have the same thing going on!! Did you figure out how to change them yet???
                                -Thanks!!

  • I can't get it to email my security questions answers

    I can't find how to reset my security questions it won't email them to me

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102591)

  • Can someone explain how to reset my security question answers.  When I go to the manage my ID page it only asks me the questions and does not give me the option to change the answers

    When I go to the manage my ID page it only asks me the questions and does not allow me to change the answers.

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • HT5312 can you help me with my security questions?

    can u help me with my security questions

    If the information in the article you asked this question from doesn't help, you need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104718)

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