HT5312 can you help me the way to reset password ID when i forgot answer security and recuse adress mail.

Dear all.
I want to reset password my ID apple.. But now I forgot answer security and recuse adress mail.
Can you help me the way to reset password.
Thank you very much. (sorry my English is very bad).
<Personal Information Edited By Host>

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove your email addresses and phone number from your post.
If you can't remember your rescue email address (you won't be able to change it or add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551

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Hi can you help with the following panic attack report,

hi can you help with the following panic attack report, macbook pro OS 10.7.3
Interval Since Last Panic Report: 157997 sec
Panics Since Last Report:          1
Anonymous UUID:                    7ADCF50C-CC18-405E-9D5C-03325D3A83FA
Thu Mar 29 05:37:28 2012
panic(cpu 0 caller 0xffffff80002c266d): Kernel trap at 0xffffff800021d905, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffef801a845328, CR3: 0x0000000019452019, CR4: 0x00000000000606e0
RAX: 0xffffff801a8450d8, RBX: 0xffffff800e79f340, RCX: 0xffffff801a8450d8, RDX: 0xffffef801a8450d8
RSP: 0xffffff80a4623e90, RBP: 0xffffff80a4623eb0, RSI: 0x0000000020c85580, RDI: 0x0000000000000001
R8: 0xffffff80008bd890, R9: 0xffffff80058aeac8, R10: 0xfffffe80539a9928, R11: 0x0008000000053d89
R12: 0xffffff800e79f370, R13: 0xffffff8000846288, R14: 0xffffff801a8450c0, R15: 0x0000000000000001
RFL: 0x0000000000010206, RIP: 0xffffff800021d905, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffef801a845328, Error code: 0x0000000000000002, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80a4623b50 : 0xffffff8000220702
0xffffff80a4623bd0 : 0xffffff80002c266d
0xffffff80a4623d70 : 0xffffff80002d7a1d
0xffffff80a4623d90 : 0xffffff800021d905
0xffffff80a4623eb0 : 0xffffff800021daad
0xffffff80a4623ee0 : 0xffffff800023caa9
0xffffff80a4623f10 : 0xffffff800023cb36
0xffffff80a4623f30 : 0xffffff80005a3258
0xffffff80a4623f60 : 0xffffff80005ca448
0xffffff80a4623fb0 : 0xffffff80002d7f39
BSD process name corresponding to current thread: SophosAntiVirus
Mac OS version:
11D50b
Kernel version:
Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64
Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6
System model name: MacBookPro8,3 (Mac-942459F5819B171B)
System uptime in nanoseconds: 5720232329361
last loaded kext at 5694112402758: com.apple.iokit.IOSCSIBlockCommandsDevice          3.0.3 (addr 0xffffff7f807a3000, size 86016)
last unloaded kext at 248390619372: com.apple.driver.AppleUSBUHCI          4.4.5 (addr 0xffffff7f80a4e000, size 65536)
loaded kexts:
com.sophos.kext.sav          7.3.0
com.apple.driver.AppleUSBCDC          4.1.15
com.apple.driver.AppleHWSensor          1.9.4d0
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AudioAUUC          1.59
com.apple.driver.AppleUpstreamUserClient          3.5.9
com.apple.driver.AppleMCCSControl          1.0.26
com.apple.driver.AppleHDA          2.1.7f9
com.apple.driver.AppleMikeyDriver          2.1.7f9
com.apple.driver.AppleIntelHD3000Graphics          7.1.8
com.apple.driver.AGPM          100.12.42
com.apple.kext.ATIFramebuffer          7.1.8
com.apple.driver.SMCMotionSensor          3.0.1d2
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.driver.AppleSMCLMU          2.0.1d2
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.5d4
com.apple.driver.AppleMuxControl          3.0.16
com.apple.driver.AppleLPC          1.5.3
com.apple.ATIRadeonX3000          7.1.8
com.apple.driver.AppleUSBTCButtons          225.2
com.apple.driver.AppleUSBTCKeyboard          225.2
com.apple.driver.AppleIRController          312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          33
com.apple.iokit.SCSITaskUserClient          3.0.3
com.apple.iokit.IOAHCIBlockStorage          2.0.1
com.apple.driver.AppleUSBHub          4.5.0
com.apple.driver.AppleFWOHCI          4.8.9
com.apple.driver.AirPort.Brcm4331          513.20.19
com.apple.iokit.AppleBCM5701Ethernet          3.0.8b2
com.apple.driver.AppleEFINVRAM          1.5.0
com.apple.driver.AppleAHCIPort          2.2.0
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleUSBEHCI          4.5.8
com.apple.driver.AppleACPIButtons          1.4
com.apple.driver.AppleRTC          1.4
com.apple.driver.AppleHPET          1.6
com.apple.driver.AppleSMBIOS          1.7
com.apple.driver.AppleACPIEC          1.4
com.apple.driver.AppleAPIC          1.5
com.apple.driver.AppleIntelCPUPowerManagementClient          167.3.0
com.apple.nke.applicationfirewall          3.2.30
com.apple.security.quarantine          1.1
com.apple.driver.AppleIntelCPUPowerManagement          167.3.0
com.apple.iokit.IOSCSIBlockCommandsDevice          3.0.3
com.apple.iokit.IOUSBMassStorageClass          3.0.1
com.apple.kext.triggers          1.0
com.apple.driver.AppleAVBAudio          1.0.0d11
com.apple.driver.DspFuncLib          2.1.7f9
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.IOSurface          80.0
com.apple.iokit.IOFireWireIP          2.2.4
com.apple.iokit.IOBluetoothSerialManager          4.0.3f12
com.apple.iokit.IOSerialFamily          10.0.5
com.apple.iokit.IOAVBFamily          1.0.0d22
com.apple.driver.AppleHDAController          2.1.7f9
com.apple.iokit.IOHDAFamily          2.1.7f9
com.apple.iokit.IOAudioFamily          1.8.6fc6
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.ApplePolicyControl          3.0.16
com.apple.driver.AppleSMC          3.1.1d8
com.apple.driver.IOPlatformPluginFamily          4.7.5d4
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleGraphicsControl          3.0.16
com.apple.driver.AppleBacklightExpert          1.0.3
com.apple.iokit.IONDRVSupport          2.3.2
com.apple.kext.ATI6000Controller          7.1.8
com.apple.kext.ATISupport          7.1.8
com.apple.driver.AppleIntelSNBGraphicsFB          7.1.8
com.apple.iokit.IOGraphicsFamily          2.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.3f12
com.apple.driver.AppleUSBBluetoothHCIController          4.0.3f12
com.apple.iokit.IOBluetoothFamily          4.0.3f12
com.apple.driver.AppleThunderboltDPInAdapter          1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily          1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.1
com.apple.driver.AppleUSBMultitouch          227.1
com.apple.iokit.IOUSBHIDDriver          4.4.5
com.apple.driver.AppleUSBMergeNub          4.5.3
com.apple.driver.AppleUSBComposite          4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.0.3
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.7
com.apple.iokit.IOCDStorageFamily          1.7
com.apple.driver.XsanFilter          403
com.apple.iokit.IOAHCISerialATAPI          2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily          3.0.3
com.apple.driver.AppleThunderboltNHI          1.3.2
com.apple.iokit.IOThunderboltFamily          1.7.4
com.apple.iokit.IOUSBUserClient          4.5.8
com.apple.iokit.IOFireWireFamily          4.4.5
com.apple.iokit.IO80211Family          412.2
com.apple.iokit.IOEthernetAVBController          1.0.0d5
com.apple.iokit.IONetworkingFamily          2.0
com.apple.iokit.IOAHCIFamily          2.0.7
com.apple.iokit.IOUSBFamily          4.5.8
com.apple.driver.AppleEFIRuntime          1.5.0
com.apple.iokit.IOHIDFamily          1.7.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          177.3
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          331.3
com.apple.iokit.IOStorageFamily          1.7
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.4
com.apple.iokit.IOPCIFamily          2.6.8
com.apple.iokit.IOACPIFamily          1.4
Model: MacBookPro8,3, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 4 GB, SMC 1.70f5
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.19)
Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 2 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

Get rid of Sophos Anti-Virus software you have installed. Use the uninstaller or:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, Easy Find, instead. Download Easy Find at VersionTracker or MacUpdate.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
AppZapper
Automaton
Hazel
CleanApp
Yank
SuperPop
Uninstaller
Spring Cleaning
Look for them at VersionTracker or MacUpdate.
For more information visit The XLab FAQs and read the FAQ on removing software.

Hello applecare can you help with the macbook pro i did the update the last one and safari doesn't open anything .. what should i do ?

hello applecare can you help with the macbook pro i did the update the last one and safari doesn't open anything .. what should i do ?

Hello John...
You may have a Safari third party add on installed that was compatible with the previous version of Safari but not 5.1. Try troubleshooting > Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
FYI... this is a user to user forum. If you can't resolve the issue, information for contacting AppleCare here.

Can you help with the code to publish Flash to my own domain.

Thank you for your help, I publish the my site to my own domain, I do not use .Mac, I tested your code and ity works well on .Mac, can you help with the code to publish to my own domain.
Thank you again

You appear to have just collected a variety of code snippets and thrown them together, including a section of AS2 code ( gage.onRelease = function() {... )
The suggestion I offered yesterday still stands. You should find a tutorial regarding AS3 and the atan2 function. Beyond that, what you show suggests this is a school assignment. You should seek help from your fellow students and instructor if that is the case.

HT201210 Please can you help? How do i reset my lock screen on ipod. I have connected to itunes on the original computer it was set up on however the code i thought i entered does not work. thanks in advance

Please can you help? How do i reset my lock screen on ipod. I have connected to itunes on the original computer it was set up on however the code i thought i entered does not work. thanks in advance

Connect the iPod to irs syncing computer and restore via iTunes/ Place the iPod in Recovery mode if necessary to allow the restore.

How to activate/desactivate the private navigation option in IOS7? Can you show me the way to do this? Thanks

How to activate/desactivate the private navigation option in IOS7? Can you show me the way to do this? Thanks

open safari and click the plus sign in the upper right corner to open a new tab
then the private button in the lower left corner:

My new mags won't download even though my subscription is up to date. After 2 weeks of frustration I still am clueless. Can anyone help? I am set to automatic uploads when new mags are available and still nothing. So frustrating when I have paid for them.

My new mags won't download even though my subscriptions are up to date. After 2 weeks of frustration I still am clueless. Can anyone help? I am set to automatic uploads when new mags are available and still nothing. So frustrating when I have paid for them.

Maybe you do not have enough space on iPad.

Can you help complete the Adobe Acrobat update installation?

The Adobe Acrobat Update Installation has been going on for hours. Can you please complete the installation?

My image is a screenshot saved to my desktop.
When the install fails, this is the message I get:
"The update could not be applied because the Adobe Reader application contents were modified since the original installation.
Please reinstall Adobe Reader and check for updates again.
Error: 1301"
When this happened once before your tech had me work with the root user on my computer.
Today I went to the Error 1301 site and followed the directions: (System Preferences, Account Login, Login Options, and Join for Network Account Server; when the Directory Utility opened, I unlocked the Directory Utility window, chose Enable Root User from the Edit menu, but couldn't accomplish the next step in the directions: "Enter the root password you wish to use in both the Password and Verify fields".
tottieirene

HT5312 can you please send the answers to my sercurtiy questions to my email becuase the option to do so does not appear.

can you please send the answers to my sercurtiy questions to my email becuase the option to do so does not appear.

The answers are not sent to your rescue email. A reset link is sent. If you are not receiving the link to reset your security questions (not the same email as your AppleID email address), you should call applecare and ask for account security.

HT5312 can you help me with my security questions?

can u help me with my security questions

If the information in the article you asked this question from doesn't help, you need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104718)

HT5312 Can you help me?

I forgot my security questions, and I have 2 rescue emails, and its still not giving me the option to send the email to fix this problem.

You can only have one rescue email address on your account, are you sure that they aren't alternate email addresses (which are not the same thing) ? If you do have a rescue email address then you should get the option under 'Password and Security' on the left-hand side of your account's page (https://appleid.apple.com/) to send security question reset info to it.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Can you help with the moire adjustment tool in Camera Raw?

I have a file with a lot of moire on a child's dress and am having problems using camera raw moire adjustment tool.
I opened a jpeg file (not raw) in camera raw. When I use the moire adjustment brush - set to +100 - and click on the eyeglass tool in the window to see the effect - it shows a white overlay.
Clicking the preview button doesn't show up any difference.
I have saved several files as tests but the moire remains unaltered.
Any help appreciated. Or alternatively, suggestions on how to deal with Moire in Photoshop.
Thank you.

If possible deal with the moire issues up front. If you have original re-scan to see if you can reduce effect. If not do a web search for this. There are several tutorials listed such as http://photographylife.com/how-to-remove-moire-in-photoshop
Hope this helps.

Can you help with the following

I have a problem with re-installing Photoshop Elements 11. I also have Premier Elements installed.
The messages I get are "CloseAutoAnalyser.exe" & "PhotoshopElementsOrganser.exe"
Cananyone Help. Crib Goch

Hi Anwesha, Thanks for your responses.
I did as you first suggested but was unable to find the two files.
One of the main uses for my computer is photography and I have other software on board to do most of my processing.
I decided to un-install Prem Elements although the Movie editing function would be useful.
As a last resort I re-installed it. The process went smoothly, and when the "I have a serial number" was highlighted It looked promising.
The installation was successful both Organiser & Video Editor working OK.
I decided to have another go installing PhotoShop Elements.
The sequence was as follows.
Inserted DVD. "RunAuto Play.exe" . "Program Name Adobe Prem Elements" NB. the "No" option was highlighted.
Opening the PS Elements folder and clicking gave " Please install/uninstall the product using Setup.exe in the root folder.
"InstallShield Wizard Complete" ???? "system not modified" clicking "Troubleshoot" returned me back to the Adobe site & around the loop.
Looking at the contents of the DVD I don't see an installshield wizard for PS Elements.
To summarise I can work with my photographs on my computer & Edit videos.
Having purchased "Classroom in a Book " for the both software under discussion, I'm less than happy.
Thanks once again
Crib Goch

Can you help with the coding please? I am trying to create a moveable pin by clicking and dragging.

import mx.transitions.Tween;
import mx.transitions.easing.*;
/* Mouse Click Event
Clicking on the specified symbol instance executes a function in which you can add your own custom code.
Instructions:
1. Add your custom code on a new line after the line that says "// Start your custom code" below.
The code will execute when the symbol instance is clicked.
gage.addEventListener(MouseEvent.CLICK, fl_MouseClickHandler);
function fl_MouseClickHandler(event:MouseEvent):void
// Start your custom code
// This example code displays the words "Mouse clicked" in the Output panel.
trace("Mouse clicked");
// End your custom code
function rotation(350, 182) {
   return Math.atan2(dy, dx) * 180/Math.PI;
gage.onRelease = function() {
   var newAngle:Number = rotation(_xmouse-this._x, _ymouse-this._y);
   var dist:Number = Math.abs(newAngle - this._rotation);
   this._rotation %= 360;
   if(dist > 180)     {
      if(newAngle > this._rotation) {
         newAngle -= 180;
      } else {
         newAngle += 180;
   new Tween(this, "_rotation", Strong.easeOut, this._rotation, newAngle, 1, true);

You appear to have just collected a variety of code snippets and thrown them together, including a section of AS2 code ( gage.onRelease = function() {... )
The suggestion I offered yesterday still stands. You should find a tutorial regarding AS3 and the atan2 function. Beyond that, what you show suggests this is a school assignment. You should seek help from your fellow students and instructor if that is the case.

Could not activate iPad, even after restoring to 7.02 version. Can you help check the activation server?

Itunes:
We're sorry, we are unable to continue with your activation at this time.
Please try again later, or contact customer care.

see http://www.oracle.com/support/products/oas/sparc30/html/ows08811.html

HT5312 can you help me the way to reset password ID when i forgot answer security and recuse adress mail.

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