HT5312 can you reset my security questions? This computer was recently repaired and U do noy remember them

i do not remember the answers to my security--this computer was recently repaired

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

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HT4990 how can you reset your security questions if you have forgot them

How can you reset your security questions if you have forgot them.?

You may find solutions if you look under More Like This at the right of this page. If not, this forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store and hence not the best place to get assistance with this problem. You'll be most likely to get additional help with this issue if you ask in the general iTunes forums where this question has been asked and answered in a number of other threads.
Regards.
Message was edited by: varjak paw

HT201363 How can you reset your security questions if you can't remember the answers?

Hello! my question is how can you reset your security questions if you don't remember the answers?

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106484)

How can you reset your security questions??

how can you reset your security questions if you forgot them???????????

You can go to appleid.apple.com, sign in, click on password and security and if you have a rescue email on file you can select to send an email to reset them. If the option is not there you will need to visit expresslane.apple.com to request to have them reset.

HT5312 how can you reset your security question answers?

Help i cant download any apps or music now. i forgot my answers cause i made this account long time ago.

1. See my User Tip for some help: Some Solutions for Resetting
    Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for
        support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

HT5312 Can I. Reset my security questions ?

Please reset my security question because I forgot already.i want to buy album In the iTunes Store .thanks

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

How can you reset your security questions for the life of me I cannot recall my answers

how can i reset my security questions

Click here and search the article for '2 out of 3'. Follow the instructions.
(74147)

How can i reset my security question in my apple I'D and i can't access my account in yahoo, How can i reset my security question in my apple I'D and i can't access my account in yahoo

Please tell me the security question of my appl id i can't access my account on yahoo because i forgot the password of my yahoo account thank you so much
<Email Edited by Host>

Call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

HT5312 Could you reset my Security Questions with all answers as NONE

I want to change my password of the Apple Account. However, I was not allowed before answering correctly the two so called Security Questions. I totally forgot what are the answers as my account was created years ago. This is quite absurb as I can remember the password of my account but could not remember the answers of the security questions. So, could you reset the answers of all the security questions of my account as NONE? Thanks.

We are fellow users here on these forums, you're not talking to iTunes Support.
The page that you’ve posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

I cant purchase music on i tunes because i got a new computer and it wants me to enter my security question answers. I forgot the answers to my secuty questions. Can you reset your security questions?

i forgot my security quetions and i want to know if you can reset them?
Then i can purchace music on my new computer

You don't have to give them real answers. WHen I did it I made them up, then wrote down the answers and have it filed away. You have to give them some sort of answer, so make them fake ones and you protect your info and satisfy iTunes at the same time.
the questions can be a bit of a pain, but really, they're there because anything like an itunes account can be a hacker target. So the questions are a way to slow it down.

TS1424 hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

HT5312 I can't remember my Answers and i can't reset my Security questions because i don't have a rescue mail what can i do?

Hi ALL,
hope you are well.
I can't remember my Answers for the security questions and i can't reset my Security questions because i don't have a rescue mail what can i do?
and i tried calling the security support team and they told me they will send me an instructions how to do it and still got nothing till now.
So please can i have some support.
I'll appreciate your help.
Thanks

Reset Security Questions
     There are several different methods. Try one. If it doesn't work,
     then try the next one. Don't try to do everything at once.
Frequently asked questions about Apple ID
Manage My Apple ID
Note: you may need to continue entering false answers to the questions until you trigger the response needed to start making changes. It will take six or nine retries.
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

HT5312 I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105466)

I can't reset my security questions, is there any way to fix this?

I can't remember the answers to my original questions and want to reset them so I can buy music. However, every time I reset them, they just revert back to the old ones. I hit save and it tells me that everything's been set, but if I log out then log back they've reverted back to the old questions. I've tried to contact costumer service through the link given on iTunes but the page just unlessly loads after selecting iTunes, so I have no idea what to do.
Any help would be appreicated, thank you.

You can contact the Account Security team by following these steps:
Please navigate to:
https://expresslane.apple.com/
Choose:
iTunes > iTunes Store
Then for Topic choose
Account Management > Lost or Forgotten Apple ID password (any concerns regarding security questions also fall under this category)
Choose Continue
You will be given the options to Talk to Apple Support Now or Call Apple Support Later, please choose the option that works best for you. If the hold time is long, you might only have the option to talk with them later.
If outside the US or Canada, and your country has Apple Phone Support, you must call and ask for The Account Security Team. They will then ask some security questions. If resetting your Security Questions, you must have a Credit Card on file so they can reset your Password First, then they can help reset your security questions. You should be able to add a credit card via iTunes or appleid.apple.com> Billing. <-- Very important, or they can nto assist you!!!

HT5312 good day ) i have question ) how can i reset my security question can i reset my security questions... because i forgot them...

good day ) i have question ) how can i reset my security question can i reset my security questions... because i forgot them...

Your profile says you have Mavericks, is that true? yes
Do you have an Apple logo in the top left corner of your screen? yes
When you click on it, do you have an App Store option in the drop down menu? yes
i have no this blue sentence...

HT5312 can you reset my security questions? This computer was recently repaired and U do noy remember them

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