HT5312 change rescue email address
How do i change my rescue email addres?
I dont remember the password of that email.
If you're able to correctly answer two of the questions, use the instructions in the article you asked this question from. If not, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100059)
Similar Messages
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had to change rescue email address but the security section still uses the old address how do i correct this
1. Sign out of old ID
2. Sign in with new ID
Settings>AppStore>Apple ID -
Please help me !!! How can change Rescue email address for reset security questions ...
ThanksIf you're able to supply two of your security answers, click here. If not, you cannot and need to contact Apple.
(115327) -
HT1918 change rescue email address
I can see how I change my primary email address in my apple account - but how do I change 'rescue' email address ?????????
You can do it through My Apple ID: http://appleid.apple.com
Click "manage account" on the right. Sign in. Click "password and security."
You can change your rescue email address after you answer your security questions. -
HT5312 The rescue email address is not correct. How do I change it?
I need to change my rescue email. How do I do it?
If you know the answers to your security questions then follow the steps half-way down the HT5312 page that you posted from :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.
If you can't remember your answers and don't have access to your existing rescue email account then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 -
How do I change my rescue email address
Hi varneyj,
Thanks for visiting Apple Support Communities.
Here's how to change your rescue email address:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Cheers,
Jeremy -
I have money in my Itunes account, but have forgotten the answers to my security questions.
The rescue email address that was linked to my account is no longer valid and I can't access it any more.
How do I re-set my security questions and rescue email so I can purchase itemsvia my iTunes account?
Help?You will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use. -
I phone 4s how do I change rescue email address?
How do I change my rescue email address? I can't find a way to do it on the Apple ID website?
I googled it and got my answer...not sure if it is useful to have or not
since I am synced with my computer on Gmail. Thanks anyway. I'm not sure
how to stop this conversation. -
HT5621 Change rescue email address
How do I change my rescue email address on an Iphone 4?
You do this at http://appleid.apple.com - click 'Manage your Apple ID'. Click 'Password and Security' in the left sidebar. You will need to answer two security questions you've previously set to get in, and then you can edit your rescue address. Click 'Save' at bottom right when done.
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HT5312 Add Rescue email address
I need to add. Rescue email address?....
If you know the answers to your security questions then the steps half-way down the page that you posted from should let you add one : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should if you answer the questions you will be taken to a screen where you can add a rescue email address.
If you don't know the answers then you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use those steps to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
HT5312 The rescue email address is not my email address so I cannot reset my questions
I am trying to purchase an app in the app store but it is asking for answers to my security questions.
I dont remember them and never had to use them before.
When I go in to reset them, it send a reset to an unknown email address.
THis rescue email address is not mine.Welcome to the Apple Community.
Contact Apple through iTunes Store Support -
My rescue email address is no longer used, I can't get any emails from apple about my security questions. What shall I do?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104597) -
My rescue email address no longer exists and I can't remember my security questions. HELP
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102981) -
HT5312 my rescue email address wont work
i have a rescue email address but it wont work even those i need to us it now. HELP!!!!
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102981) -
HT5312 Forgotten rescue email address
Hi. I have forgot my rescue email address. As a result i cannot reset my security questions which are forgotten as well. kindly advise.
thank you, TTI think this is what you need.
Rescue email address and how to reset Apple ID security questions
Regards.
There is an alternative if you need it and that is ...
Apple - Support - iTunes Store - Contact Us
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