HT5312 Changing my security question??

Can anyone else click on anything on change security question page? I cant and its starting to annoy me

Apple ID Security -
Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions.

Similar Messages

  • HT5312 I need to know how to change my security questions cause I have forgotten  them and would like to buy an app but cannot cause I need to answer the questions

    I need to know how to change my security questions cause I have forgotten  them and would like to buy an app but cannot cause I need to answer the questions

    The page that you’ve posted from has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 How can you change your security questions?

    Will someone please tell me how to change my security questions or maybe the answers to my old ones? I cant figure out how to do it & the itunes store wont let me buy anything without knowing them. Please help! Thank you!

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95644)

  • HT5312 I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen show even if I answer mor than 3 questions, it's bloked for 8 hours

    I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen't show, and after I answer 3 wrong questions, it's bloked for 8 hours, how can I change the answer to this questions If the link doesen show on the aplle wb page?

    The 'send reset info' only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not showing then that implies that you haven't got one on your account, and you won't be able to add one until you can answer 2 of your security questions - in which case  see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551

  • HT5312 I want to change my security question but i can not remember answers

    I want to change my security questions but i can not remember answers so i want you to help me reset them.
    Thanks

    The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5312 How to change my security question because I forget my security question

    How to change my security question because I forget my security question

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE131
    Call them up, and let them know you would like to be transferred to the Account Security Team.
    Or… click on the blue "Start your support request online" links.

  • HT5312 How do I get to change my security questions?

    How can I change my security questions?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 i need to change my security questions how do i do that?

    I need to change my security questions. How do I do that?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87012)

  • HT5312 I want to change my security question!?

    I'm having problem changing my security question but I don't remember them. Help Me Please!!

    If you cannot remember the answers to the current Security Questions, then you cannot change them yourself. You need to contact iTunes Support to have them reset:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • HT5312 So, I'm trying to get the rescue email .. But this does nothing. There is no button or anything to fill in .. I don't want to call, I just want to change my security questions. How do I do this online??

    I want to change my security questions online .. How do I do that?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form. This generally requires calling.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103723)

  • HT5312 i am not recieving my mails from your site i need to change my security questions. can u fix this problem thanks.

    i cant change my security questions. i forgot them.
    if i press on send them with mail to me i am not recieving any mail not in spam too.
    goes same for my password i just dont recieve a mail at al.. please solve this and answer me fast as possible.
    thank u greetings.

    This is a user forum not Apple.
    You need to contact App Store Support:
    http://www.apple.com/support/mac/app-store/contact/

  • HT5312 I want to change my security question id please

    I want to change my security question id please

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (86534)

  • HT5312 when I go to change my security questions there is a not forgot option how do I get this to work?

    when I go to change my security questions there is a not forgot option how do I get this to work?

    That option will only appear if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not appearing then I assume that you don't have one, in which case see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 when i want to change my security questions i don't have option to send rest  security questions ?

    when i want to change my security questions i don't have option to send rest  security questions ?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    The reset option will only appear if you have a rescue email address. Creating one requires supplying two of the answers.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105986)

  • HT5312 I need to change my security questions because I forgot them and I don't know how.

    I need to change my security questions because I can't remember them. how do I do it?

    Welcome to the Apple community.
    Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

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