HT5312 dear I forget my answers of security questions and I dont have a rescue email.
dear I forget my answers of security questions and I dont have a rescue email . please help my account
<Email Edited By Host>
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.
Similar Messages
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If I can't remember my security questions, and don't have a rescue email address, why can't I just add a rescue email to my apple ID account without having to contact iTunes Support?
I verify my identity just by logging in with my password, not being able to add a rescue email address without answering the security questions is just extra hastle and doesn't increase security. No one knows my password so how could they break into my account? I understand having security questions to change your password but not for adding an email address.
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i have forgotten the answers to the security questions, and im wanting to use my gift card and buy something but its asking for the security questions which i dont know. I do not have a rescue email so i dont know how i can edit and make them questions i will remember????
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(117512) -
I forgot my security questions and i dont have a rescue email
I forgot my security questions and i didn't provide a rescue email adress what can i do?
Call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
HT6170 I have forgotten my security questions and I dont have a rescue email address
everything is failing and nothing apple has done is helping
Apple ID security issues -
Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.
1. Go to www.apple.com/support
2. Choose Contact Support and click Contact Us
3. Choose Other Apple ID Topics and choose the appropriate topic for your issue
4. Follow the onscreen instructions -
I forget the answer for security questions and i didn't receive an email for it
i forget the answer for security questions and i didn't receive an email for it
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90813) -
I forgot my security questions and do not have a rescue email. My account was created in Chicago in 2011, but I live in Iraq. What shall I do? By the time I was there a bought a macbook pro, an iPad and a gift card. I used all the credits. but the previous week I recharged my Apple Id with a $100, but when I try to buy suff . It is asking me my security question which I do not remember. I tried everything. The last option was to contact you.
Nobody on these boards can reset your security questions. Click here and contact Apple.
(121932) -
How do I get new security questions if I dont have a rescue email
how do I get new security questions if I dont have a rescue email
Hello marquart33,
Thank you for the details of the issue you are experiencing with your security questions. I found an article with some useful information if you cannot remember the answers to your security questions:
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
You can find the full article here:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
If you continue to have issues, please contact our Account Security Team as outlined in this article:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M. -
how can i change my security questions but i dont have a rescue email and my ipad is locked now for 8 hour?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
Have forgotten answers to security questions and no longer have a backup email account
I have forgotten answers to my security questions and no longer have a bakup email acc. what do I do?
If it hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104642) -
I cant download songs because i forgot my security questions, and i dont have a rescue adress
I Have been trying to download songs but i can because i forgot my security question answers, and i dont have a rescue email adress to change the answers
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
HT5312 I forgot my security questions and don't have a rescue email address
So I tried to purchase a song from the iTunes Store and was asked for the answers to my security questions. I believe that when I made the questions originally I put random answers thinking I wouldn't need them later on. I don't have a rescue email so I have no idea what to do. Please help!
You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(85602) -
I forgot my security questions and don't have a rescue email address
Hi there,
I bought a new iPad yesterday and activated an iStore voucher on it. It then prompted my 2 security questions before I could make any more purchases in the app store. I can't remember my security questions and I don't have a rescue email.
On top of that I live in South Africa and the US and UK support doesn't accept my number so I can't use the option where apple calls me on my phone.
I am stuck and immensely frustrated with this as I don't have any recourse to get my appstore up and running again.
Can anyone please help me
Kind regards.Click here and fill out the form. Explain to the people there that you're unable to call Apple and see what they say.
(97641) -
I forget my answers of questions and i dont have a rescue email
what i will do to have a recuse email
This is a user-to-user technical support forum. Apple does not monitor these threads. So, remove your personal email from your post.
Here's how you reset your security questions:
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
I forget the answers of security questions and i don't have rescue email how can i reset security questions, especially that i don't have a support from apple in my country lebanon to contact with
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID
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