HT5312 ever since i got an iphone, i have never been able to buy any apps or music on it because it says its a different device, and it asks me to answer my security questions, but the problem is i forgot them?
help!
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions.
Similar Messages
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Can someone help to get unblocked my apple id?
You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6+) and then log back in so as to 'refresh' the account on it
For your security questions, if you can't remember them and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then try the steps half-way down this page : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on the HT5312 link above to add a rescue email address for potential future use. -
I want to change security question but the problem is i don't know the rescue email what can i do ?
Please answer me quicklyAlternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I have a annual plan, it supposed must be used in two terminals, but i haven´t been able to install any app in a second computer, it always says that the app is only available as a trial download. What can I do to solve this issue, and be able to use my paid plan in two computers?
Hi Susan,
Please refer to the help document to fix this issue:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
You may also refer to the thread as below:
creative cloud software says my free trial has expired, but I have a paid subscription
Regards,
Sheena -
I recently got a new ipad air, but have not been able to download any app, not even the free o es, ha tocan i do?
You are required to provide credit card details to download apps be it free or paid.
Nothing will be deducted from your credit card if the app is free.
There will be a authorizing hold of US$1.00 to verify your account information. It will be credited back to your account later. -
How can I reset my security questions to be able to access my account and purchases?
I have been told it is not possible, could this be true?Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
So basically I need to confirm my identity but I can't because I can't remember the answers to my security questions. I scheduled a meeting with Apple, to see if they can fix it. Nod I would just reset them from my rescue email, but I don't know what that email is and it's also no longer in use.
Do you know of any way to fix this?You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I tried to download content from an App and the Store was requiering my answers to the personal security questions. I tried to answer them a few times, an after that, a message showed, it said that I has no chances left to introduce my answers. I want to make new questions and answers to my account, how can I do such thing?
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(89955) -
I can't reset the password for the apple id I use for iCloud because the associated email address is no longer in use and the site does not accept my answer to the security question. What should I do?
Welcome to the Apple Community.
If you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your account/security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
Since my upgrade to ML i have not been able to do any software Updates without my system rebooting
What can I do to solve this problem? Please I need help
I cant update my iTunes, Safari or OSX.
It is very frustrating and I have sent numerous log messages to Apple but to no avail.
Any suggestions would really be appreciated.
Kind regards
ChrisHi Linc
Is this what you referred to? Apologies for the mix-up.
regards
Chris
Wed Dec 12 20:32:11 2012
panic(cpu 0 caller 0xffffff800baac90b): Releasing non-exclusive RW lock without a reader refcount!
Backtrace (CPU 0), Frame : Return Address
0xffffff808bf7bac0 : 0xffffff800ba1d626
0xffffff808bf7bb30 : 0xffffff800baac90b
0xffffff808bf7bb50 : 0xffffff800bb1c09c
0xffffff808bf7bd80 : 0xffffff800bb10e92
0xffffff808bf7bdb0 : 0xffffff800bafeb64
0xffffff808bf7bf20 : 0xffffff800bafec77
0xffffff808bf7bf50 : 0xffffff800bde182a
0xffffff808bf7bfb0 : 0xffffff800baced33
BSD process name corresponding to current thread: installd
Mac OS version:
12C54
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel slide: 0x000000000b800000
Kernel text base: 0xffffff800ba00000
System model name: MacBookPro8,3 (Mac-942459F5819B171B)
System uptime in nanoseconds: 424122679831
last loaded kext at 73358972928: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f8cd03000, size 32768)
last unloaded kext at 219821693676: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f8c376000, size 65536)
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Model: MacBookPro8,3, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 4 GB, SMC 1.70f5
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
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USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
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Hi my daughter and I both received new phones yesterday. We are both connected to the same ITunes account . When we now go in to buy a song or app it is asking us to complete a security questions but the questions it is asking is not the ones either of us selected in the first place.my daugher has the iPhone 4 and I have the new 5
Hello, Dannielle.
This article will help you reset your security questions as long as a rescue e-mail is added to the account. If one is not attached then contact us at https://expresslane.apple.com/.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Cheers,
Jason H. -
When downloading an app my ipod keeps asking me to answer 3 security questions
When downloading an app, my ipod keeps asking me to answer 3 security questions but will say they are not correct
What kind of security questions?
by admin of #1 webmaster and coding community on web http://www.webmasterszone.net -
I'm trying to buy something and it keeps asking me to answer my security questions but I don't know them and I want to rest them plz help
Contact iTunes store support for assistance: https://ssl.apple.com/emea/support/itunes/contact.html.
-
Why is my security always invalid? I haven't been able to download any apps!
Why is my security always invalid? I haven't been able to download any apps!
Contact iTunes store support: http://www.apple.com/emea/support/itunes/contact.html
-
I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset because I do not have a rescue email. what do I do?
this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.
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