HT5312 Excuse me I forgot the secret answer questions for my account What do I do?

Excuse me I forgot the secret answer questions for my account What do I do?

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(85669)

Similar Messages

  • Excuse me I forgot the secret answer questions for my account What do I do?

    Excuse me I forgot the secret answer questions for my account What do I do?

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (85659)

  • I forgot the secret answer to question

    I forgot the secret answer to question

    SECURITY QUESTIONS
    Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
    This user tip may also help you http://discussions.apple.com/docs/DOC-4551
    If you do not have a rescue email then contact Apple http://www.apple.com/emea/support/itunes/contact.html  or   https://expresslane.apple.com/Issues.action

  • I forgot the secret answer to my account how I can change it?

    I forgot the secret answer to my account how I can change it?

    The only way to change it is to contact Apple support by either phone or email. I had this same problem and the only way to change it is to get ahold of a Apple Support person:p
    http://http://www.apple.com/support/contact/
         Hope this helped!
    -Devon M.

  • I forgot the secret answer and I need to put an alternate e-mail

    I forgot the secret answer and I need to put an alternate e-mail

    Click here for information; if you forgot one and only one, you may be able to reset it and set up a rescue email. If not, you'll need to contact Apple in some way.
    (76214)

  • I forgot the secret answer to my email and rescue lost please help me

    I forgot the secret answer to my email and rescue lost please help me

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I forgot the secret answer to the question and asked the recovery. No message is sent you

    I forgot the secret answer to the question and asked the recovery. No message is sent to me in Alternate Email or bisc Email
    what i can do naw ?

    If you aren't receiving the email to your rescue email account (it won't be sent to your alternate email address, that is a different setting/address on your account), and you've checked the spam folder on it and tried clicking the reset link again, then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • I forgot the secret answer

    I forgot the secret answer
    <Email Edited by Host>

    The only way to change it is to contact Apple support by either phone or email. I had this same problem and the only way to change it is to get ahold of a Apple Support person:p
    http://http://www.apple.com/support/contact/
         Hope this helped!
    -Devon M.

  • I forgot the secret answer to question Can I recover

    I forgot the secret answer to question Can I recover

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Forget the secret answer questions, and I would like to add e-mail Alternative

    Forget the secret answer questions, and I would like to add e-mail Alternative

    SECURITY QUESTIONS
    Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
    This user tip may also help you http://discussions.apple.com/docs/DOC-4551

  • HT1937 i forget the secret answers questions

    i forget the secret answers questions

    Call your country number from http://support.apple.com/kb/HE57 and ask to speak with Accounr Security

  • How can I restore the 2 Security question for iTunes account

    How can I restore the 2 security questions at the iTunes account in case I forgot my original answers?

    Even though I have a credit card I manage my iTunes account use gift cards. I prefer to keep the credit card for emergency purposes only since it's too easy for me to get carried away with it and run up the balance.
    The problem here is in the Canadian iTunes Store you _can not_ use store credits for software or game purchase. According to this post - http://forums.ilounge.com/showthread.php?t=231967 - it is apparently against Canadian tax laws and commerce restrictions to purchase these with store credits or gift cards. Also as suggested in other posts here using PayPal to add credits to your iTunes account will not work since they are credits.
    I don't really understand the issue here. I pay cash for my store credits and I pay cash to pay off my credit card. My gift cards were probably bought with a credit card. This will restrict sales in Canada since I would guess the majority of iPod owners are too young to obtain a credit card.

  • Need to change my password, forgot the secret answer

    i need to change it, i cant remember the answers! please help

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • HT1918 Forgot secret answer questions

    I forgot my secret answer questions and when I am trying to buy an app it ask me the answers 

    You can contact the Account Security team by following these steps:
    Please navigate to:
    https://expresslane.apple.com/
    Choose:
    iTunes > iTunes Store
    Then for Topic choose
    Account Management > Lost or Forgotten Apple ID password (any concerns regarding security questions also fall under this category)
    Choose Continue
    You will be given the options to Talk to Apple Support Now or Call Apple Support Later, please choose the option that works best for you. If the hold time is long, you might only have the option to talk with them later.
    If outside the US or Canada, and your country has Apple Phone Support, you must call and ask for The Account Security Team. They will then ask some security questions. If resetting your Security Questions, you must have a Credit Card on file so they can reset your Password First, then they can help reset your security questions.  You should be able to add a credit card via iTunes or appleid.apple.com> Billing. <-- Very important, or they can nto assist you!!!

  • I have a problem in the secret answer to my account I forgot

    I have a problem in the secret answer to my account I forgot
    When you buy any software ask me secret answer to a question

    I can not change the secret answer, and I can not change the question I hope the solution
    See link at the bottom
    http://store2.up-00.com/Nov12/SV317560.png

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