HT5312 forget security questions

forget security questions

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

Similar Messages

  • HT5312 Forget security questions answers

    Hello o have forget my security questions answers how D oo van reset them?

    The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link on your account.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping. Sincerely

    I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.
    Sincerely 

    You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
    (80897)

  • HT5312 I forget "Security Questions' Answers" for my Apple ID.

    I forget "Security Questions' Answers" for my Apple ID. I did not add a rescue email while creating it too. Therefore, i am not able to purchase any apps from "AppStore". Any solution to solve this problem? Thanks!!!!!!

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
    (92643)

  • HT5312 There is no option for - forget security questions.

    There is no option for - forget security questions.
    I had tried many times then I found this message "Exceeded Maximum Attempts". Please, Help

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
    (94109)

  • HT5312 i'm forget security questions my apple id

    i'm forget security questions my apple id

    Please help
    I can not reset your security question my account does not appear on the option to reset the security question by email

  • HT5312 I forget security question's

    I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.  Sincerely

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • TS2446 I Forget security Questions

    I Forget security Questions,Please help me

    On your computer or safari on your iOS device navigate to:
              For Canada - https://appleid.apple.com/ca.
              For United States - https://appleid.apple.com/us/.
    Click the "Manage your Apple ID" button, and sign in to your iCloud account.  Once in, on the left side select "Password and Security", and this will populate our options on the right side.  You should see an option to reset your security questions. 
    Also see this article - http://support.apple.com/kb/HT5312. 
    If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly at 1 800 692 7753.  Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

  • HT201363 i forget security question

    exquzme !!
    hi,
    i am forget security question off Appstor
    what can i do now ?
    thank you
    good bye

    Hi kwt_1!
    I believe this article will help you resolve this issue:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • Hi . im forget security questions in apple id please  help me

    im forget security questions in apple id please  help me

    See Here..
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.  Sincerely

    I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.
    Sincerely

    Welcome to the user to User Technical Support Forum provided by Apple.
    cuneytsarvazlar wrote:
    .. I forget security question's ...
    For Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.

    I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107928)

  • HT201407 i forget security question and i need it very important

    i forget security question and i need it very important

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (110402)

  • HT1491 Forget security question can log in account

    Forget security question can not purchase apps.how to recover the answer

    Hi Shanti,
    Thanks for your reply.
    I have already done everything to configure self-management. But when I search for a user in Useradmin I  am not finding the place where I will maintain Security question and answer. More over when I am resetting a password it is allowing me to reset that without asking security question.
    Thanks

  • HT201363 I forget security question, help me recover?

    I forget security question, help me recover?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104340)

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