HT5312 Forgot answers to security ?s and not giving me optin for rescue email what do I do
Forgot answers to security ?s and not giving me optin for rescue email what do I do?
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
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Similar Messages
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I forgot my apple I'd security questions and I don't have a rescue email what should I do?
You can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I don't know my security questions, and I don't have a rescue email. what do I do?
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
Hi,
I'm trying to add whatsapp to my iphone but it asking me for the answers og my security questions. My rescue email address was an adreess of my brother and he forgot his password too so I cant install any application on my iphone.
Could someone help me???
Thanks a lot,
WendyYou need to contact Apple, either through the link in that article or by phoning them.
(77456) -
Hi I forget my security questions and I don't have an rescue email what do I do ?
I have forgotten my security questions and I need them because I got a new phone and it needs that verification and I don't remember and I don't have any time to call apple
Fill out and submit this form. If you get told to call Apple, accept that you need to; they wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106231) -
I have forgotten me security question and i don't have a rescue email, what do i do?
help
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96022) -
I forgot the answer to my security questions and I don't have a rescue email, whenever I receive a call from apple support it disconnects, is there any other way of resetting security questions?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Just wait for Apple/iTunes to reply -
I do not remember my security questions' answer and I don't have a rescue email, what should I do?
The Three Best Alternatives for Security Questions and Rescue Mail
If you do not have success with one, then try another:
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I forgot my security password and didn't set up a rescue email address. I tried calling apple but they tried charging me to reset the questions. Is there an easier and cheaper way to reset them?
Probably not; if you want, you can try using this form, but will likely be told to phone instead.
(100460) -
forgot my security anwsers and i no longer have my rescue email how do i reset it.
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
I can't make purchases on my iPhone without answering security questions and I don't know my rescue email how can I change or add a rescue email so I can change my security answers and make purchases
Without a rescue email you will have to call Apple to change your security questions:
See http://support.apple.com/kb/HT5699 -
I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?
It's not possible to me calling apple support, because I'm not in usa now.Then find whatever number that you need for wherever you are - in this support article - and seek help here.
http://support.apple.com/kb/HT5699 -
I forgot my answers of security questions in apple id and not appear the option to reset these questions! what should I do?
If you need your questions reset and you don't have a Rescue Email on file you can speak with an Account Security advisor over the phone to help you reset them and set up a Rescue Email. Use the resource below to find the correct number for your country.
http://support.apple.com/kb/he57
In the US it's 1-800-275-2273
Let us know! -
I forgot answers to security questions itunes support is useless I need to talk to someone on the telephone is there a number to call
If you don't have a rescue email address as described on the page that you posted from then you can contact iTunes Support / Apple in the country where you and your account are based via this page : http://support.apple.com/kb/HT5699
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help to fix this because i forgot my security answers on my security questions
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use
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