HT5312 Forgot my answer to the question

Forgot my answer to the question

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105298)

Similar Messages

  • I forgot secret answer to the questions

    I forgot secret answer to the questions
    Can I help?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • TS2446 Forgot secret answer to the question

    I forgot secret answer to the question
    regard
    <Edited By Host>

    If you can't remember them then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 to 48 hours (and check your Spam folder as well as your Inbox) - recently Apple had temporarily suspended the reseting of security question/answers whilst account security processes are improved, and I'm not sure whether that has now completed.

  • HT5312 forgot to answer to the secret questions on your account

    forgot to answer to the secret questions on your account

    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • HT5312 Forgotten Security Answers to the Questions

    Hello,
         I am getting back into my account to by some new songs. I know my username and password for itunes, but i have forgotten my security questions, and while trying to guess and spark my memory i locked my self out. Also i have watched tutorials to help me and all of them seem to have a button under the text boxes to enter security questions, this button said it would send them the answers to the security questions through the email. I did not have this option and i am now locked out, i dont know what to do now, can anyone help?
                                                                     Thanks

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106028)

  • HT201303 I forgot my answer to the questions that it requires when you make a first purchase on a new device

    How do I get the answers and make purchases?

    The link to use is on the email Apple sent to you when you set the Questions & Answers up.
    You will need your apple id password.
    appleid.apple.com

  • HT1725 It says I need to answer questions about my profile even though I got my pass word right but I forgot my answers to the questions

    Help

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

  • TS3297 I forgot my answers to the questions asked when I first got my apple I.d??

    How to retrieve my answers??

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, then go to manage your account > Password and Security and set your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

  • HT1848 What do u do if you forgot your answers for the questions

    Please help what do u do if you forget the answers to your questions

    Connect the iPod to your computer and restore via iTunes. Place the iPod in Recovery mode if necessary to allow the restore.

  • I can't buy anything because I forgot my answer to the question

    I'm trying to buy something on my phone and I can't because I can't remember my answers to mg question

    http://support.apple.com/kb/HT5312
    http://support.apple.com/kb/HT5699

  • HT5570 i forget my answers of the question and he ask to send me the answer in my Old Email Adress i Didn`t used it . how i can fix it .

    i forgot my answers of the question and you ask me to send the answer on my anather email Oready that email it block i cant open it to see my answer , so i need to fix that problem . i need to change my confern email , [email protected] its block. only [email protected] i use it now ,

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105994)

  • HT5312 you forgot to answer to the secret questions on your account

    you forgot to answer to the secret questions on your account

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 iam forgot to answer to the secret questions on app store also lost my email to regain the answers

    iam forgot to answer to the secret questions on app store also lost my email to regain the answers

    You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use

  • HT5312 you forgot to answer to the secret questions on APP Store  also you lost your E-mail account to regain the answers

    you forgot to answer to the secret questions on APP Store  also you lost your E-mail account to regain the answers

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102346)

  • HT5312 ou forgot to answer to the secret questions on APP Store  also you lost your E-mail account to regain

    you forgot to answer to the secret questions on APP Store  also you lost your E-mail account to regain

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104560)

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