HT5312 Forgot my security question that I made 5 years years ago, I can't call the apple people. Is there any way to reset it?
I have forgotten my security questions. I can't call the apple people becuase my phone line is down for a while. If you anyone could have a way to reset it becuase I really want to buy stuff.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
Similar Messages
-
I recieved an ipod 5 for a early christmas present a day ago, I already owned an ipod 4 so i just used my info from that ipod as a back up for my 5g. but now when i try to download music from itunes it says i must use my security questions (which i made over a year ago) I can't remember the answers and i can't get on the email that it sends the reset info to. i don't know what to do and its really frustrating. please help ASAP!
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
(95471) -
i am in Iraq right now and i cannot make any schedule for having a call with your support team , however, i forgot the answer for security questions , and also previously i have not summited a rescue Email address is there any way to reset my account?
Please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
As to whether you can work with Apple via email on this issue I can't say for sure, but you can contact them via this web page:
http://www.apple.com/support/appleid/contact/
and see if they can help. It's mostly going to be an issue of you being able to prove to them that you are the account owner.
Regards. -
So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!
If you mean that you aren't getting the reset link, then from the page that you posted from :
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
You can contact iTunes Support in your country via this page : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
TS3988 forgot security questions is there any way to reset?
I forgot security questions is there any way to reset?
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(88222) -
Every time i try to buy something from the AppStore on my iPad or iPhone 4S i cant because i most answer the security question but I don't remember my security question answer, when I try to go change it from my Apple account he ask me the security questions agin and I don't know the answer help plzzz, note: I can't call the apple support because I live in Saudi Arabia
If you don't see the 'send reset info' button on the page where you can change them then I assume that you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get the questions reset. You could try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
-
I forgot my security questions to my iTunes account. And now i can't purchase anything on my device. Please help
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
-
Is there any way to reset security questions without a vocal contact with Apple?
Yesterday I've tried to buy a song from iTunes, and it's surprised me that I've been ask to answer some security questions I have made long time ago and unfortunately I can't recall the answers of these security questions, I've tried to reset the security question by this site applied.apple.com and the reset link is not appearing under the answer box!!
Is there any way to reset security questions without making a vocal contact with Apple ?
Best Regards,Click here and ask. If they say that there isn’t, and they probably will, accept that.
(122113) -
I forgot my password and email Forgot your private cloud small my daughter and I can not use the device jewelery Is there another way to run the machine?
I hope there is a solution to this problem note that I can not use the iPad nowYour question makes no sense and I'm not sure if you typed very quickly and autocorrect went nuts on you, or if you are not a native English speaker and Google Translate didn't work properly. If you are saying that you forgot the passcode to unlock the iPad, follow the instructions here.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support -
I forgot the password to a pages-document, is there any way to reset the document?
I forgot the password to a pages-document, is there any way to reset the document?
Thank YouNo, Apple can't help. Just connect the iPod to your computer and restore via iTunes. If necessary, place the iPod in recovery mode. For that mode see:
http://support.apple.com/kb/HT1808 -
Hi. I just got the iPhone 6, plugged into itunes and made the mistake of putting an OLD back up on my new phone resulting in losing all contacts after 2013. They are not saved on the cloud. Is there any way to go back to before I screwed up?
If you have performed a sync with the device since you restored this old backup, then don't bother looking for another backup. iTunes writes over the last backup each time you sync. If you were handling contacts in iCloud, you would find them by logging into iCloud. Or you can check settings and iCloud and see if the button it on for Contacts. Otherwise it might have been on the computer, if you had a program that syncs with iTunes and handles contacts, depending on the computer system you use. If Windows, it would be Windows Contacts or Outlook. If a Mac, there is a Mac Address book as well.
-
I have huge lag with Safari's Reading List using a rMBP. I have probably 80 articles saved, which is likely the cause of the lag. Is there any way to export that list of articles so as to be able to delete them from Reading List but still have a record of the articles I intend to read?
I'm currently dealing with this issue myself, except that my rMBP has NO articles in the reading list. It's a brand new rMBP too, purchased just this week, with the 2.6 Ghz Processor & 16GB of RAM.
Let's see what we can find. I may just take it back to the Apple Store. -
I recently changed jobs and no longer have access to the computer that contained my Firefox bookmarks. I don't have a Firefox profile. Is there any way to find and transfer my bookmarks to my new computer?
If you don't have access to the old computer any longer, '''no'''. Unless you were using something like the Google Toolbar & Google Bookmarks or Xmarks, which would have your bookmarks in an online account that you could access. Firefox doesn't include an online storage feature for personal data, yet. That is coming in a future version.
If you have a friend at your old job maybe they have access to that old PC and they could export your bookmarks to a file and email that file to you. -
So I need to buy a TV series on my family's account, and we want it just to charge the credit card and not the money from an iTunes Card that's already on the account. Is there any way to do this?
I am pretty sure it will always use the credit card unless payment method is set to none.
That has been my experience anyway.
They already have the money from the gift card so would rather collect from your credit card. -
Exchange active synch - I keyed the wrong passcode and now it is not asking for a passcode just tells me that I cannot access my business email.. Is there any way to reset ?
press and hold both the power and home buttons until the apple logo appears and then let them go. Wait till the phone restarts and then try
Maybe you are looking for
-
Snow Leopard 10.6.8 Combo update problem
I have an older Black MacBook from 2008 (4,1). I was always on 10.6.6 as I only really did use this machine for live on stage performance and it has been rocksolid. I decided to to apply the 10.6.8 combo update finally. Everything went smooth but
-
Hi Guys, Tcode ML60 shows the Relase Group, Relase strategy and all.... Can anyone tell me which table is that which the stores the data which is shown in tcode ML60 ??? The problem that i am facing is that for ML60 the amount that is fixed for every
-
How to get kensington K9294 to connect with original iPad. Bluetooth is on.
How to get Kensington K9294 to connect with original iPad. Bluetooth is on.
-
Filter for a Particular column in obiee 11g
Hi, I have created an report having 10 measure columns and filter by month i.e., less than (particular month ) which is working perfect.Actually my requirement is to one column to be filter by equal to particular month. if is it possible kindly tell
-
New Ipod won't come up in Itunes
I dropped my old ipod in the toliet (long story) so today i went out and bought a new one. I fully charged it in my wall charger...but when i connect it to the computer, it does not come up in itunes or windows. I updated itunes and quicktime. ( I do