HT5312 forgot my security question
hello
i forgot my security question and cant call apple support please help me
i know anything from my account but forgot my security question
i need to buy apps and cant without security question
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102705)
Similar Messages
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HT5312 forgot my security questions and rescue email
i forgot my security questions and my rescue email what should i do?
You won't be able to viewand/or change your rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to view and/or change your rescue email address for potential future use -
HT5312 Forgot my security questions to, how do i reset them
Forgot my security questions, how dó i reset them?
The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
forgot my security questions, how do i reset answers to these questions by using the resuce email?
If you have a link to send the answers there, use it, wait a few hours, and check the address's spam filter.
If you can't get it reset that way, go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. Ifn this case, you can't reset the questions yourself, and nobody on these boards can reset them for you.
(92571) -
HT5312 Forgot the security question answer how to reset my answer
Hi,
How can reset i forgot the answer for my security question?Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
(89019) -
I have forgotten my security questions. I can't call the apple people becuase my phone line is down for a while. If you anyone could have a way to reset it becuase I really want to buy stuff.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
HT5312 Forgot my security question answers?
Set up an itunes account a hundred years ago, and just today bought an iphone. Wants my security answers to let me buy apps, but I can't get the answers right and it has locked me out. I thought there would be some sort of verification email, but that isn't happening. What next?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
You will need to contact Apple Care and request that they reset your security questions so that you may configure them again. -
I have forgotten my security questions and i need to change my apple pass word please can you let me know how to do this
thanksCall Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
HT5312 forgotting my security questions
Hello All
Please i need help to reset my security questions
ChahineGo back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
Setting up a rescue email address requires correctly answering two of the questions.
(92819) -
I want to reset my scurity quwstions/ answers. I also would like to reset my banking details. Everytime I try to change Banking details. Apple tells me session timed out and has ended, in the first 5 seconds.
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
HT5312 forgot my security questions
I cant remember my security questions and answers
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102767) -
HT5312 forgot my security question answer
can u help me how to reset my security question? thanks.
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103895) -
HT5312 Forgot my security questions Answers what shall I do?
Hi I had a iPod touch and have recently brought a a iPhone 4S and put a £15 iTunes voucher on to my apple I'd so I could download paid stuff so I went to purchase one and it then i had to fill in my security questions and I made my apple id along time ago so I don't have a clue what the answers are so please help!!
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
HT5312 Forgot my security questions but want to keep my password please help
I want to add this to my account my new device but can't down load buy games with out adding this
The page that you posted from has instructions for how to reset your questions i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks
If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use
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