HT5312 forgot my security questions and rescue email

i forgot my security questions and my rescue email what should i do?

You won't be able to viewand/or change your rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to view and/or change your rescue email address for potential future use

Similar Messages

  • Dear apple I forgot my security question and rescue email what should I do?

    Dear apple I forgot my security questions and my rescue email what should I do?

    See Kappy’s great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
    https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
    About Apple ID security questions
    http://support.apple.com/kb/HT5665
     Cheers, Tom

  • Forgot Security Questions and Rescue Email

    I just bought an itunes card and already redeemed it to my account . I tried purchasing games but it wont let me due to some security questions and i tried to retrieved it whenever i verify it always said that my account is invalid . Please help me or Mail me a link . So i can change my security questions and rescue email. Thanks for your time .

    Call your country number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • What should i do if i forgot my security qestion and rescue email and i redeemed itunes gift cards?

    what should i do if i forgot my security qestion and rescue email and i redeemed itunes gift cards?

    any reply?

  • HT201762 I forgot my security question and my email is wrong

    I forgot my security question and my email is wrong

    Contact the Apple ID Security folks from the listing http://support.apple.com/kb/HT5699

  • Forget my security question and rescue email

    Forget security question of my apple id and rescue email don't remember

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Hello, i forgot the security questions and the email address

    help me

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I forgot my security questions, and the email it sends them to has been cancelled. What can I do?

    I don't know either of my security questions and the email that it has as a backup has been cancelled. Can I change the email , or the questions, or what.?

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96003)

  • HT5312 Forgot Security question and rescue email

    I forgot my security question answers and I don't have access to my rescue email.. What to do?
    P.s. I prefer to contact support by email
    Or contact them in the middle east

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (96835)

  • Forgot security questions and rescue email doesn't work

    hi i wanted to buy a app and it ask me for my security questions and i forgot what was my securaty questions and i cant reset it becouse the rescue email to reset it doesn't eigsist anymore i head it deleted because im not useing it anymore and i try entering the questions my acount got lock for 8 hours -_-  for so many fail attempts so is there a way that i can change my rescue email? :/

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT5312 I forgot my security answers and rescue email

    Help

    As it says in the HT5312 article you attached:
    If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store support to have your questions and answers reset.

  • I forgot my security questions and the email won't send to either of my email addresses what do I do

    I forgot my security questions on my iTunes and the email to reset them won't go through what do Ido?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • Forgetting Security question and Rescue email

    Hey everyone I recharged 30$ itunes card when i want to purchase some app in appstore apple ask me to Verify security questions and I forgot rescue email and security questions cause my friend recently signed up my apple ID after that I asked my friend to Submit new security question but as like me he forgot the password email, So plz someone of apple center help me to change my rescue email.
    here's my apple ID : ******
    Sorry for my english bad. Thanks
    <Email Edited By Host>

    This is a user-to-user tech support forum, not Apple support,  NEVER post personal info in a public forum,
    You'll need to contact iTunes Store supportto have your questions and answers reset.
    Your English is very good!

  • Security questions and rescue email

    I can't access my iTunes because I've forgotten my security questions and I don't have a rescue email!!

    You won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 Cannot remember security questions or rescue email address.  Where do I go from here?

    Is it possible to have the security questions and the rescue id reset?

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
    (90283)

Maybe you are looking for

  • My apple id account was hacking.  My password has been changed.  how do I retrieve my password?

    my apple id account was hacking. My password has been changed. how do I retrieve my password?

  • How to Add Friends on Game Center

    Hi ppl... Me and my friend are trying to figure out how to add friends on the Game Center(or atleast I am). So any way she has friends in the game center and keeps on trying to friend me but i dont get the invite/request and I cant find the add frien

  • Report painter selection

    Hi, I am new to using report painter. I was required to modify an existing report for sales figues (using infostructure S514). In transaction GRR2 I navigated to the appropriate report in 3PK and in 'General Data Selection' added sold-to-party from t

  • Oracle Cluster Best Practice

    Is there a "Best Practice" to follow concerning Oracle and clustering. Currently we are using VCS trying to cluster a box running one Oracle engine and multiple instances. This is not working well. Is it best to cluster a box running one Oracle engin

  • ITunes not working right

    Hey First off, my 1 year old iMac is taking forever to launch itunes, well over a minute. It just says checking itunes library for a long time. My macbook opens the same library in about 5 seconds. Secondly, when i put my library on view->list with t