HT5312 forgot my security questions, how do i reset answers to these questions by using the rescue email?

forgot my security questions, how do i reset answers to these questions by using the resuce email?

If you have a link to send the answers there, use it, wait a few hours, and check the address's spam filter.
If you can't get it reset that way, go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. Ifn this case, you can't reset the questions yourself, and nobody on these boards can reset them for you.
(92571)

Similar Messages

  • Forgot My Security questions and dont have rescue email

    Forgot My Security questions and dont have rescue email, i dont want to call support.

    You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.

  • HT5312 I cannot use my apple id because every time I get into my account with the correct password, it prompts me for security questions which I've forgotten my answers.  It does not let me  reset my security questions even using a rescue email.  Help!!!

    I feel like I'm in an infinite loop.  I have all of the information correct except my security questions -- I set them up quickly and forgot what I answered.  Per the FAQs on Apple's website, I should be able to get a rescue email that allows me to reset the answers to the questions, however all I get is a rescue email to reset my password.  This is my first time trying to use this account and I can't get around the security questions.  Can anyone help me?  I just want to download some music to my mini iPad.

    Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (90077)

  • HT5312 Forgot my security question answers, also I need to update my banking details..

    I want to reset my scurity quwstions/ answers. I also would like to reset my banking details. Everytime I try to change Banking details. Apple tells me session timed out and has ended, in the first 5 seconds.

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • How do I reset my apple id security question with out a rescue email

    How do I reset my apple id security question with out a rescue email?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101013)

  • HT5312 I still cannot answer security questions or send a rescue email!!! Please help!

    I still cannot answer my security questions or send a rescue email!! Please help!! is there a live person to help!

    Login to www.appleid.apple.com with your Apple id and password If You Remember.
    Go to Security and Password tab There You shoud have a Link to get the answer for security question.
    If you dont have you need to talk to Account's and security Team of Apple Regarding this.

  • What do i do if i forget my security question passwords and my rescue email is no longer in use and i have no access to it?

    what do i do if i forget my security question password and i no longer have access to my rescue email?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I can not reset my security questions and not set rescue email address

    i can not reset my security questions and not set rescue email address

    Call AppleCare and speak to someone in account security.

  • HT5312 Forgot my security questions to, how do i reset them

    Forgot my security questions, how dó i reset them?

    The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 forgot my security questions and rescue email

    i forgot my security questions and my rescue email what should i do?

    You won't be able to viewand/or change your rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to view and/or change your rescue email address for potential future use

  • I forgot my security questions and i cant get emails from apple to show me how to reset them :( help plz

    i forgot my security questions and when i try to reset them witch send an email to my Rescue email account , i open my rescue email account i with no apple emails plz help

    Unless the email is in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (126292)

  • HT5312 forgot my security question

    hello
    i forgot my security question and cant call apple support please help me
    i know anything from my account but forgot my security question
    i need to buy apps and cant without security question

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102705)

  • HT5312 forgotting my security questions

    Hello All
    Please i need help to reset my security questions
    Chahine

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
    (92819)

  • I forgot my security questions I know the email details it is signed up with is there a way to reset them

    I know the email details it is signed up with is there a way to reset them?

    If you have a verified rescue email attached to the apple id then follow the article below to get an email to reset the security questions:
    http://support.apple.com/kb/HT5312
    If you don't have a rescue email then you will need to contact AppleCare for assistance. Follow the article below to find the number in your country:
    http://support.apple.com/kb/HE57

  • I need a solution for the security questions please ?? In the other hand i can't use the rescue email !! I need help .

    I need help for those security questions please !! I don't have a rescue email and even i don't know how to add it ! Please help me

    I didn't mean to give me an answer for the security questions i mean that i didn't remember the answers and i don't have a rescue email to send in it , i'm just ask for sloution to reset my security questions got it?

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