HT5312 forgot questions and answers

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security questions answer
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You need to contact Apple, either through the link in that article or by phoning them.
(77263)

Similar Messages

  • HT5312 Hey I forgot about the questions and answers, and when the balance of $ 15 and I want to buy software from iTunes for regrettably I could not and I were sent to you many not thrown a response, or retrieve answers frankly tired or help me and send E

    hey i forgot about the question and answers and when the balance of 15d and i want to buy software form i tunse for regettably i could

    The page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset (these are user-to-user forums).
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 I forgot security questions and answers.  Now security section has been locked.

    I have not used my I tunes card.  I forgot my security questions and answers.  Now security section of my apple account has been locked.  How can I use my card?

    If you've disabled your account then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
    For your security questions, the HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also try this link if you can't get your account enabled via the above)
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

    I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105466)

  • HT5312 Hi I want to retrieve secret question and answer, because I forgot what are the

    Hi I want to retrieve secret question and answer, because I forgot what are the

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • TS2446 i cant change my sercurity question and answers :( i forgot it and now i cant verify it :( please help me

    i cant change my sercurity question and answers
    i forgot it and now i cant verify it
    please help me

    By can't change them do you mean that you don't have a rescue email address set up on your account : http://support.apple.com/kb/HT5312 ?
    If you don't (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • HT5699 I forgot my security support question and answer, what should i do?

    I forgot my security support question and answer, what should i do

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • I want to know the secret question and answer I forgot

    I want to know the secret question and answer I forgot

      See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
      Or Email Here  >  Apple  Support  iTunes Store  Contact

  • TS1702 I forgot security required 3 questions and answers.

    I forgot my secure required 3questions and answers.
    So I don,t buy the app.
    Please check it out.

    I want to buy the app for I.pad.
    But I don,t buy it because I forgot my password and your secured required questions and answers.
    I change my password successful. But i don,t know
    your secured required questions and answers
    I want to buy the apps.

  • I forgot secret questions to enter the account I need to help me put back on the questions and answers them  Your brother Mohammed Al-Ghamdi

    I forgot secret questions to enter the account But I know the PIN number to my account I need to help me put back on the questions and answers them
    Your brother Mohammed Al-Ghamdi

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
      Or Email Here  >  Apple  Support  iTunes Store  Contact
    NOTE:
    It is not wise to post personal information on a Public forum. I have asked the Hosts to remove your Account Details and Phone Number.

  • HT201303 I forgot my security questions and answers, how can i retrieve my answers? Please reply! Thanks :)

    I forgot my security questions and answers, how can i retrieve my answers? Please reply! Thanks :)

    Welcome to the Apple Community.
    Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • HT5312 reset Apple ID security questions and answers

    I forgot my security questions and answer.
    I try to reset that and waitting email but don't have any email send it.
    I try so many time!!!! How can i do it.

    Reset your password.      Check this link.    Apple - My Apple ID
    Is this the route you followed.   If not try again but follow the above.
    To reset your security questions, this is the usual route.
    Security questions.  Is this the route you followed?
    If you can't remember them go to  Express Lane.
    select iTunes from the list, then iTunes store.  On the next screen select account Management.   There, select iTunes store account security and write that you would like to reset your security questions and / or answers.
    You should get an eMail reply over the next 24 hours.

  • HT5312 The option to send an email to reset your security questions and answers is not available and i have a rescue email already. What to do?

    The option to send an email to reset your security questions and answers is not available and i have a rescue email already. I forgot my security questions. What to do?:/

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers.

  • I forgot my Apple security questions..but the "send an email to reset your security questions and answers to rescue email" is not be available

    I have some problem with my Apple ID..I forgot my Apple security questions..but the "send an email to reset your security questions and answers to rescue email is not be available".
    I do not live in the US so I cannot call Apple Support. How else can I reset my security questions?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT201363 i forgot my security questions and i can't find ( send an email to your rescue email address to reset your security questions and answers. ) i might not set up a rescue mail now i can't make any purchases

    i forgot my security questions and i can't find ( send an email to your rescue email address to reset your security questions and answers. ) i might not set up a rescue mail now i can't make any purchases

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87765)

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