HT5312 forgot rescue email address

I can't purchase I tunes because I don't remeber the ansewrs to security questions and I dont remember rescue email

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94553)

Similar Messages

  • HT5312 My rescue email address is no longer valid and I can't remember my security questions answers.  How can I reset my security information

    I have money in my Itunes account, but have forgotten the answers to my security questions.
    The rescue email address that was linked to my account is no longer valid and I can't access it any more.
    How do I re-set my security questions and rescue email so I can purchase itemsvia my iTunes account?
    Help?

    You will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use.

  • HT5312 The rescue email address is not correct. How do I change it?

    I need to change my rescue email. How do I do it?

    If you know the answers to your security questions then follow the steps half-way down the HT5312 page that you posted from :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.
    If you can't remember your answers and don't have access to your existing rescue email account then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT5312 Forgotten rescue email address

    Hi. I have forgot my rescue email address. As a result i cannot reset my security questions which are forgotten as well. kindly advise.
    thank you, TT

    I  think this is what you need.
    Rescue email address and how to reset Apple ID security questions
    Regards.
    There is an alternative if you need it and that is ...
    Apple - Support - iTunes Store - Contact Us

  • HT5312 forgot rescue email and security question

    What can i do if i forgot my rescue email and security questions, and i dont want to call?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 The rescue email address is not my email address so I cannot reset my questions

    I am trying to purchase an app in the app store but it is asking for answers to my security questions.
    I dont remember them and never had to use them before.
    When I go in to reset them, it send a reset to an unknown email address.
    THis rescue email address is not mine.

    Welcome to the Apple Community.
    Contact Apple through iTunes Store Support

  • HT5312 My rescue email address is no longer used, I can't get any emails from apple about my security questions. What shall I do?

    My rescue email address is no longer used, I can't get any emails from apple about my security questions. What shall I do?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104597)

  • HT5312 My rescue email address no longer exists and I can't remember my security questions. HELP

    My rescue email address no longer exists and I can't remember my security questions. HELP

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102981)

  • HT5312 my rescue email address wont work

    i have a rescue email address but it wont work even those i need to us it now. HELP!!!!

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102981)

  • HT5312 Add Rescue email address

    I need to add. Rescue email address?....

    If you know the answers to your security questions then the steps half-way down the page that you posted from should let you add one : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should if you answer the questions you will be taken to a screen where you can add a rescue email address.
    If you don't know the answers then you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use those steps to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I forgot rescue email address and security questions

    Help me what do I do if I forgot my resue email address and security questions?

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96426)

  • HT5312 change rescue email address

    How do i change my rescue email addres?
    I dont remember the password of that email.

    If you're able to correctly answer two of the questions, use the instructions in the article you asked this question from. If not, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100059)

  • HT5312 My rescue email address was terminated because I was idle for too Long. I also forgot my security answers. What do I do?

    I need to buy songs, but I need my security answers. I don't know them. What do I do?

    Michelle_Lee_ wrote:
    ... my security answers. I don't know them. What do I do?
    See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • HT5312 Wrong rescue email address, since changed. Am I safe?

    Initially I gave the wrong rescue address, which went through to someone else. I have since changed it to the right address and have verified that. Is my account now safe from whoever got the initial verification email?

    And my account also has been locked

  • HT5312 How to set a rescue email address when I already have an Apple ID and I forgot my security questions

    How to set a rescue email address when I already have an Apple ID. Actually I forgot my security questions.

    You won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

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