HT5312 Forgot security question answers, need help to rest

Dear I forgot my security question answers
Please I need help to change them by email
Thanks

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset (which is likely to be via phone, not email).
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use. Or you could use 2-step verification : http://support.apple.com/kb/HT5570

Similar Messages

  • HT5312 forgot security question answers

    My daughter set up her apple id and forgot the answers to her security questions. she also put her apple id email as her rescue email.  she cannot make any purchases or downloads.  how do we reset security question answers when we do not remember the answers and cannotaccess our account?

    Click here and request assistance.
    (75280)

  • HT5312 Forgot security questions answers

    How do I obtain my security questions answers. In order to purchase from app store

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 Forgot security questions answer

    I do not remember security answers, I read article below and I see no link in my profile to reset them, I have a rescue email registered but no link or form which allows me to do so ? Anyone can help ?
    http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • Im in libya and i forgot my security question answers pleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeease help fast

    im in libya and i forgot my security question answers pleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeease help fast

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • HT5312 I forgot security question answers

    Hi I forgot security question answers and have become a problem I can not change the email security question
    I can not change the rest of the account I want you to help quickly

    Welcome to the Apple Community.
    If you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • HT5312 hello.I forget my security questions answer.please help me.please.please

    Hello.
    I forget my security questions answer.please help me.please.please

    See Here..
    Apple ID: Contacting Apple for help with Apple ID account security

  • HT5312 I've forget my security question answers plz help

    I've forget my security question answers plz help me

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • Forgot security question answers

    forgot security question answers, now account is deactivated, tried to contact with support via phone, but in my country its a different region, so i spend all of my money while waiting more than 20 minutes, is there any other option of getting help?

    Usually the message that you receive that the account is deactivated is just a temporary block that usually last about 24 hours. If you have rescue email that has been verified on account you should be able to reset your security questions without the need of contacting the Account Security Team. If you do now have a rescue email in the account at this point, you won't be able to add one at this moment since is going to ask you to answer the security questions, to which at this point the only way to reset the security questions will be by contacting support. The account security team has chat support, although they won't be able to assist you reseting the questions over chat, at least you can create a case over chat and explain the situation form there they can attempt to assist you better and provide support solution for the fact that you don't have Apple Care support in your country. Hope it helps.

  • I forgot security question answer , and the link of reset don't appear

    i forgot security question answer , and the link of reset don't appear

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • I forgot security question answer can you please reset my answer

    I forgot security question answer can you please reset my answer
    <Email Edited by Host>

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    Nobody on these boards can arrange for a rescue email to be sent to you. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108254)

  • HT1911 forgot security question answers...how can i reset

    Forgot security question answers....how can I reset??

    i had this question too and what everyone is telling me isnt workng and the options im supossed to click isnt even coming up for me to click

  • HT5312 forgot security question, need to reset them

    I forgot security questions and I need to reset them

    1)  Apple ID: All about Apple ID security questions
    If necessary
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • TS2446 Forgot security Question Answer.

    I forgot my security Question Answer, as Apple article (http://support.apple.com/kb/HT5312) click "Send reset security info email to [email protected]" but i didn't find this option. what the ****?

    If you aren't getting the reset link then you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account, and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I forget my security q. answers need help to change it

    i don't remember my security questions answer i don't know what to do

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Using this form
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    3. Contact Apple by:          
    Apple ID: Contacting Apple for help with Apple ID account security
    For general  information see:
    Apple ID: All about Apple ID security questions

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