HT5312 forgot security question, need to reset them

I forgot security questions and I need to reset them

1) Apple ID: All about Apple ID security questions
If necessary
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact

Similar Messages

HT201303 i have forget the answers of my security questions , how to reset them, thank you

i have forget the answers of my security questions , how to reset them, thank you

i have forget the answers of my security questions , how to reset them, thank you
iPhone

I forgot my security question how do reset them

Can anyone help me

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98253)

I forgot the answers to my security questions and cant reset them

Before i used my ipod to buy everything and never this computer. i recently sold my ipod and ended up getting $50 in itunes gift cards. Since i have never bought or done anything on itunes for windows it is asking me to answer my secuirity questions but i cant remember them. To reset my secuirity questions i have to answer my old ones first but i cant.

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96652)

HT5312 Forgot Security question and rescue email

I forgot my security question answers and I don't have access to my rescue email.. What to do?
P.s. I prefer to contact support by email
Or contact them in the middle east

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96835)

HT5312 Forgot security questions Apple Store and there is no email Alternate

FOrgot security questions Apple Store and there is no email Alternate

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102124)

HT5312 Forgot security question answers, need help to rest

Dear I forgot my security question answers
Please I need help to change them by email
Thanks

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset (which is likely to be via phone, not email).
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use. Or you could use 2-step verification : http://support.apple.com/kb/HT5570

HT5312 Forgot security questions answer

I do not remember security answers, I read article below and I see no link in my profile to reset them, I have a rescue email registered but no link or form which allows me to do so ? Anyone can help ?
http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US

Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT5576 for got my security question need to reset my password

need help reseting password i have forgot my security questions

From an older post by King_Penguin:
If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

HT5312 Forgot Security Questions

I have forgotten my security questions and can no longer purchase anything... There is a page that can help you reset it but for some reason the link to get the email to reset them is gone..? Need help!!!

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106172)

HT1918 I have for gotten my answeres to the security questions, can I reset them?

My son put in answers to the security questions but he can't remember them. Can I reset them? Thanks for any help

Contact iTunes Support
If you have forgotten the answers and did not set up a rescue email address, you will need to contact iTunes Support. You can do so at: http://apple.com/emea/support/itunes/contact.html
You can also call Apple Support. To contact the Account Security department directly, click here, then click Apple ID account security, and finally click "Talk to Apple Support Now."
Temporary Support PIN
On the screen where you are prompted for your security questions, you may see the below option towards the lower left of the screen:
This will give you a PIN number which you tell the support representative when you call Apple Support. This will help speed up the process. They will still request additional information to confirm you are the account owner. Then, they can reset your questions from their end.
NOTE: If you do not want to worry about remembering your security questions, we recommend Enabling Two-Step Verification for your Apple ID.
Apple ID: Resetting Forgotten Security Questions

Forgot security questions, apple cannot reset

Hi, I purchased an iTunes Card and I need to verify my security answers, I don't remember what they are. I have contacted apple and they said that they cannot reset them. I have also tried to change them but it won't work! Please help!!!

If apple say they can't reset them then it seems pretty impossible for one of us to be able to... just try as hard as you can to keep guessing what they could be. Ypu might have to make a new Apple ID - and write down your security questions and answers

TS2446 forgot security questions and cant change them what do i do?

i forgot my answers to the securtiy questions and i dont know how to change them so that i do remember them what do i do?

If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

HT5312 Forgot security questions/ not accepting my security question answers?

My security questions to answer are :Who was your childhood bestfriend; Who was your least favorite teacher? I'm almost positive the answers I'm entering are my original answers, but they aren't being accepted so I'm concerned. Can I validate through a different method, and then change my security questions to something I could remember better. Should I need to make a new account, that isn't a problem, however I have about fourteen dollars I'd like to move to a new account IF I need to make one. Thanks to anyone who can help me,
Kelsey H.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
If you do create a new account then all of your existing purchases will remain tied to your old account, and it's not currently possible to transfer a balance to a different account

HT5312 forgot security question answers

My daughter set up her apple id and forgot the answers to her security questions. she also put her apple id email as her rescue email. she cannot make any purchases or downloads. how do we reset security question answers when we do not remember the answers and cannotaccess our account?

Click here and request assistance.
(75280)

HT5312 forgot security question, need to reset them

Similar Messages

Maybe you are looking for