HT5312 forgot the answers to  security questions

I am not able to answer the security questions

Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
Setting up a rescue email address requires correctly answering two of the questions.
(93555)

Similar Messages

  • HT5312 forgot the answers to security questions. help.

    forgot the answers to security questions. help.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT5312 I forgot the answers for security questions, therefore my Apple account has been locked. I contacted AplleCare in Japan by phone, but number busy!!! Please help me. I think that ID and Password only, no need anything as a security questions!

    I forgot the answer for security questions, I don't know how to recover my account.
    Please help me. Thank you.

    Also my computer wont let me get on icloud.

  • HT5312 i am in Iraq right now and i cannot make any schedule for having a call with your support team , however, i forgot the answer for security questions , and also previously i have not summited a rescue Email address is there any way to reset my accou

    i am in Iraq right now and i cannot make any schedule for having a call with your support team , however, i forgot the answer for security questions , and also previously i have not summited a rescue Email address is there any way to reset my account?

    Please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
    As to whether you can work with Apple via email on this issue I can't say for sure, but you can contact them via this web page:
    http://www.apple.com/support/appleid/contact/
    and see if they can help. It's mostly going to be an issue of you being able to prove to them that you are the account owner.
    Regards.

  • HT5312 hi  I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

    hi  I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

    Hi Ahmed,
    You can contact iTunes Support by email here:
    https://ssl.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • HT5699 I forgot the answers for security questions, how can I reset them and get the access back to the iTunes store?

    Need help to get access to iTunes store. I bought an iTunes card bor buying on iTunes store.
    I forgot the answers for security questions, how can I reset them and get the access back to the iTunes store?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I forgot The answer of security question ? What can I do I want to download someone

    I forgot The answer of security question ? What can I do I want to download someone

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I forgot the answer of security questions. Please help me !

    I am living in Hồ Chi Minh City Vietnam. My English is not good.
    Now I am need you help me because I don't forgot the answer of security questions in my iPhone.
    My cellphone is +******
    My name is alvintinh .
    Please help me
    Thanks
    Best regards
    Alvintinh
    <Personal Information Edited By Host>

    You need to ask Apple to reset your security questions; as described in this article, it can be done in Vietnam by phoning 1-201-0288 and then 800-708-5413.
    (107433)

  • I forgot the answers of security questions and I can not to reset it because my rescue email address is no working. What can I do? Please help me somebody.

    I forgot the answers of security questions and I can not to reset it because my rescue email address is no working. What can I do? Please help me somebody.

    you will want to call apple and if they can verify your account then they can reset the questions

  • Forgot the answer for security question

    Hi
    Forgot the answer for security question and I want you to send me a link to my e-mail reset it t ( [email protected])
    Please help me I can't purchase anything because of this issue

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • HT5787 How can I recover my password if my account is blocked and I have no access to my email? And, worst case scenario, I forgot the answers for security questions? How can I proceed further?

    Hi,
    How can I recover or re-activate my password if my account is blocked and I have no access to my email adress associated with my apple id, and worst case scenario, I forgot the answers for security questions...
    Thanks,

    I forgot my  password
    Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.
    I forgot my security answers and have no rescue email
    Go to https://getsupport.apple.com click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

  • TS2446 Forgot the answer of security question

    I was forgot the security Q&amp;A,how/where do I reset these security question?

    If you only have one security question on your account, or if you have a rescue email address on it (an alternate email address is different), then you can reset it/them yourself : If you forgot the answers to your Apple ID security questions.
    If you have multiple security questions and you don't have a rescue email address then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : Contact Apple for help with Apple ID account security.
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses.

  • HT201303 forgot the answer for security question

    Hi,
    I forgot the answer for my security question..
    How do I reset it? or find it?
    Thanks

    You have to call Apple. if you can verify that you are the account owner, they will help you to reset your sequrity questions.

  • HT5312 Reset the answers of security question

    I don see any option to reset the answers to my security question?plz help

    If you mean whether you have one, then follow steps 1 to 5 on the HT5312 page that you originally posted from i.e. go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account ; then click on 'Password and Security' on the left-hand side of that page and on the right-hand side beneath the two questions you will see a reset link if you have a rescue email address on your account.
    If you don't get the reset link then you dont have one, and you will need to contact Support in your country to get the questions reset - use the link/number for your country on the HT5699 link in my above reply.
    When the questions have been reset you can then use steps 1 to 7 on half-way down the HT51312 page to add a rescue email address to your account in case you need it in the future.
    Rescue email address : http://support.apple.com/kb/HT5312

  • TS1389 forgot the answers to security questions

    i forgot my answers to the security Questions.

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

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