HT5312 Forgot the security question answer how to reset my answer

Hi,
How can reset i forgot the answer for my security question?

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
(89019)

Similar Messages

  • HT6170 Forgot the security question answers and dont have a rescue email

    Forgot the security question answers and dont have a rescue email

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I forgot the security questions answers

    I forgot the security questions answers & alternative email address also

    Do you know what your rescue email address is ? An alternate email address is not used for resetting security questions. If you don't know your rescue email address, or don't have one on your account (you won't be able to view / add /change it until you can answer your questions), then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to view and/or add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • TS2446 What can I do if I forgot the security question answer ?!

    What can I do if I forgot the security question answer ?!

    Make sure you have a credit card listed in itunes (at least temporarily)  before you call. Call them and they will identify your phone and ask you info about your credit card. WAIT until they reset your security questions then MOST IMPORTANT remove your credit card information. Also set a secondary email address in the security question section for next time. This will save you 40 minutes.

  • I forgot the security question answer

    I forgot my security question  answer.and i can't send e-mail to spare mail . How can I do it?

    Contact Apple > Contacting Apple for support

  • TS2446 I forgot the security questions answer

    I'm using my new mini iPad but I can't purchase any thing because I forgot my security questions answer
    Please I need help

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • Question: I forgot the security questions answers

    I forgot hte security questions answers and tried to reset them but the security email they said the will send the instructions to is not mine and I never have it , mine is different and I double checke the information in my account.. i tried the support but never helped... please help me

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • Forgot the security question answer

    Forgot the security question answer

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100273)

  • HT5312 I forgot the security Questions' answers !!!

    I can't change my security question answers. I forgot them. I can't get to the website to do so. I can't even get to the rescue e-mail address! Someone please help!!!!!

    If you cannot get the rescue email, go to https://Expresslane.apple.com the iTunes and iTunes Store for help.

  • HT5312 Forgot my security questions to, how do i reset them

    Forgot my security questions, how dó i reset them?

    The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 Forgot my security question answers, also I need to update my banking details..

    I want to reset my scurity quwstions/ answers. I also would like to reset my banking details. Everytime I try to change Banking details. Apple tells me session timed out and has ended, in the first 5 seconds.

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • HT5312 forgot my security question answer

    can u help me how to reset my security question? thanks.

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103895)

  • HT5312 Forgot my security question answers?

    Set up an itunes account a hundred years ago, and just today bought an iphone.  Wants my security answers to let me buy apps, but I can't get the answers right and it has locked me out.  I thought there would be some sort of verification email, but that isn't happening.  What next?

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    You will need to contact Apple Care and request that they reset your security questions so that you may configure them again.

  • HT5312 Forgot my security questions Answers what shall I do?

    Hi I had a iPod touch and have recently brought a a iPhone 4S and put a £15 iTunes voucher on to my apple I'd so I could download paid stuff so I went to purchase one and it then i had to fill in my security questions and I made my apple id along time ago so I don't have a clue what the answers are so please help!!

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 i forgot the security questions and i have no idea how to reset them

    hey, how do I reset my security questions? i done it before many times but today i forgot the security question answers. also, I've been using the same devise everytime which is my ipod touch.

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

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