HT5312 Forgoten answers and no backup email. HELP!!!!!

I forgot the answers to my sequrity questions and I don't have a backup email. How can I change the answers and get a back up email? Please help fast!!!!!!

If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When you've got them reset you should be able to use the steps half-way down the page that you posted from to add a rescue email address for potential future use.

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I forgot my security question answers and my backup email isn't mine, how do I fix it?

I was trying to buy something off of the itunes store, they asked for my security question and I forgot the answers. Went to apple ID settings and tried to change the questions but I couldn't. They have a rescue email for me but it's not mine..How can I get a new rescue email to be set instead?

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT5312 Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I forgot my security questions and my backup email that it sends the reset to isn't working! Help

I do not know my security questions and my backup email that it sends the reset to isn't working. Help!

If you don't have access to, or don't have, a rescue email account (and you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to change/add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

I can't remember my security question answers and the recovery email never comes. It also has a different email than my user ID. It's not an email I use. Help!

I can't remember my security question answers and the recovery email never comes.

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

HT5312 hi i need to change my apple id password but ive forgotten my rescue question answers and my rescue email id details , how can i change my password now

hi i need to change my apple id password but ive forgotten my rescue question answers and my rescue email id details , how can i change my password now

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

I forgot my security answer and my backup account so i cant use my sgd30 in my account which was the blue card

I forgot my security answer and my backup account so i cant use my sgd30 in my account which was the blue card

Hello ejangeles1215,
Thanks for the question. If you do not have access to your rescue email address, you'll need to contact iTunes Store support to reset the security questions:
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Additional Information:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks,
Matt M.

I forgot my security question answers and my rescue email address has been deactivated.

As I said in the title, I forgot my security question answers and my rescue email address has been deactivated. Conveniently, you must enter your security questions to change your rescue email. The answers to the security questions are sent to the rescue email, so I am stuck. My only option seems to be to call Apple Support, which is my entire Friday off spent on an aggravating phone call. If anyone can give my an alternative route for fixing my problem, I am all ears.
Please Help.

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

HT201303 I can't remember my security question answers, and my rescue email is no longer valid. How can I change my security question answers?

Help I can't remember my security question answers, and my rescue email on your records is no longer a valid email as I no longer work at that organisation. How can I reset my security questions or reset my rescue email?

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

HT1491 I forget my security answer.and my alternate email id is wrongly update,what should i do.

I forget my security answer.and my alternate email id is wrongly update,what should i do.

On your computer or safari on your iOS device navigate to:
For Canada - https://appleid.apple.com/ca.
For United States - https://appleid.apple.com/us/.
Click the "Manage your Apple ID" button, and sign in to your iCloud account. Once in, on the left side select "Password and Security", and this will populate our options on the right side. You should see an option to reset your security questions.
Also see this article - http://support.apple.com/kb/HT5312.
If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly at 1 800 692 7753. Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

I cant remember my securety answer and forgot my email to reset this item

i cant remember my securety answer and forgot my email to reset this item or any body change my email and securety answer...i am login and download but when i want to buy application i need this information...plz help me
id: [email protected]

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
If you're in Iran, you can't buy content anyway. There is no iTunes Store for it, and nobody in that country can reset the questions for you.
(100436)

Hi I have forgotten the security answers and changed my email as I no longer use my old one how can I get the answers please

I have forgotten my answers to my security answers and changed my email how can I get my answers to purchase off the store

Click here and request assistance.
(80557)

I have forgotten my security question answers and my recovery emails aren't coming through. Apple won't or are unable to resolve so how do i now make purchases on the ipod touch?

i have forgotten my security question answers and my recovery emails aren't coming through. Apple won't or are unable to resolve so how do i now make purchases on the ipod touch?

Wont/Unable as in you were not able to verify information?
Basicly the only way Account Security is not able to reset your security questions is because
1 - You do not remember your password
2 - You were unable to verify any information which is required
If you do not remember your password - until your password is either remembered or reset - will not be able to reset questions via Support
If you know your password - then if you are unable to verify any information regarding your account your questions will not be reset.
I apologize - If the information above is not the case try calling back in.

I have forgotten security answers and my rescue email address is no longer in use

I have forgot my security answers and my rescue email address is no longer in use, what can I do?

See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

Hi I'm having trouble in question No. secret and secret answer and I need to help

Hi
I'm having trouble in question No. secret and secret answer and I need to help

Hello alamri 2014,
Thanks for the question. It sounds like you wish to reset your security questions. The following resources may assist you in doing so:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
     - sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password
     - sign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
     - contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
If you do not see the option for resetting your questions with a rescue email address, see this excerpt:
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Additional Information:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks,
Matt M.

HT5312 Forgoten answers and no backup email. HELP!!!!!

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