HT5312 Forgotten answer to security questions

I forgot what questions I used as security questions & I also forgot the answers to those security questions. How do I fix this? I can't purchase Anything off my iTunes account . It's frustrating. Help please ! Thank you

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(99845)

Similar Messages

  • HT5312 forgotten answer for security question

    forgotten answer for security question please helpe me as soon as.

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • HT1689 How do I retrieve forgotten answers to security questions?

    How do I retrieve forgotten answers to security questions for I-tunes?

    Welcome to the Apple Community.
    You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
    I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
    If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

  • HT1918 I have forgotten answers to security questions

    I have forgotten answers to security questions. How can I modify them in my I'd details. Answers to security questions are for verification purpose and I do not want to get stranded in future. I know my password to my I'd

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT201303 Forgotten answers to security questions?

    Forgotten answers to security questions what can I do???

    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HE37
    My Apple ID
    https://appleid.apple.com

  • HT1725 forgotten answer for security question

    forgotten answer for security question

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

  • HT5312 How to get a rescue email? Am not able to,purchase because I have forgotten answers to security questions

    How to get a rescue email? Am not able to,purchase because I have forgotten answers to security questions

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87687)

  • HT5312 Please answer your security questions.

    Please answer your security questions.
    Password and Security
    Ghlb Al ghlb
    <Personal Information Edited by Host>

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address and phone number from your post (it's not a good idea to post personal info on any public forum).
    If you've forgotten your answers then the HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 Forgotten Apple ID security questions

    I forgotten apple ID security questions and i can't reset questions security.

    First, go to http://appleid.apple.com. Underneath where it says "Already have an Apple ID?," click Manage your Account. You will then need to sign in. If you forgot your Apple ID or password, click on the appropriate "Forgot..." link below either of these fields.
    After you sign in, click on "Passwords and Security" on the left.
    You will be asked to answer the security questions, but you should also notice a link below the second "Answer" field offering to send reset instructions to your rescue email address that you provided.
    Check the Inbox of your rescue email address. The email should appear within a minute or two. If it does not, be sure to check Spam. If it is not there either, you can repeat the above process to resend. Once you get the email, following the link will take you to a page where you must sign in again. After doing so, you will have the option to choose three new security questions and answers, which you may want to write down
    After you fill in the required information and continue, you should be taken to a confirmation screen stating "Your password and security information has been saved," and then you are done.
    The "Forgot your answers?" link will not appear if you do not have a rescue email address set up. In that case you will need to contact iTunes Support, http://apple.com/emea/support/itunes/contact.html
    If you still know the answers to your security questions, it is highly recommended you add a rescue email address. To do so, log in at appleid.apple.com and click on Password and Security. Answer the questions and then click on "Add Rescue Email Address:"

  • HT5699 how can i i get the forgotten answers of security questions in id

    but i did,and they asked me to contact here

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • HT201303 forgotten answer for security question

    forgotten answer fot security question

    You can log in to https://appleid.apple.com and send the answers to the rescue email that you provided when you set up the questions on your account.
    You can also contact support if you'll need more help with this.
    http://www.apple.com/support/itunes/

  • HT5312 forgot answers to security questions itunes support is usless need to talk to someone at itunes by phone

    I forgot answers to security questions itunes support is useless I need to talk to someone on the telephone is there a number to call

    If you don't have a rescue email address as described on the page that you posted from then you can contact iTunes Support / Apple in the country where you and your account are based via this page : http://support.apple.com/kb/HT5699

  • HT5312 forgot answers for security questions, my apple account has updated email address but the rescue email address  for account is old and not accessible - do not know how to update that address so i can authorize new devices...

    forgot answers for security questions, my apple account has updated email address but the rescue email address  for account is old and not accessible - do not know how to update that address so i can authorize new devices...

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

  • HT1918 I forgotten answer for security question

    I forgontten answer for security question. How can I reset?

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

  • HT5312 What can I do if i have forgotten answers on security questions?

    Hi everyone, I have forgot answers on the security questions! Can I change them
    ? How?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99883)

Maybe you are looking for

  • HT1692 I just upgraded my pc to Windows 8.  How can I sync my iPhone 5 and iPad using a USB cable with iTunes for Windows 8 ?

    How do I sync my iPhone 5 and iPad using iTunes with my new Windows 8 computer?  Windows support community implies it's an Apple problem.

  • Java.lang.OutOfMemoryError: Java heap space

    I am writing an application in struts for file downloading from the database. I am using struts 1.1 with tomcat5.0 server. File downloading is working fine for images of smaller sizes( i checked utpo 3mb of size). my application should download the f

  • Sync/async bridge and proxy

    Hi all. I am going to implement a sync/async bridge in the following scenatio: JMS -> XI -> PROXY -> R/3 My question is how to hold the sync connection in R/3 using the Proxy class. Should i make a call  from my inbound proxy class to the outbound pr

  • JDBC Recevier Message type

    Hi While i am trying to select data from one Table where field = ( array of values from sender ) performence wise which is the best way among the below 2 ways 1) executing multiple statements (means Occurence 1..unbound) in the receiver message type

  • Bounced mail in trash?

    I noticed recently that the junk mail I "Bounce" goes to the trash. What is this about??? Does that mean it's not bounced but rather sent to the trash?