HT5312 good day ) i have question ) how can i reset my security question can i reset my security questions... because i forgot them...

good day ) i have question ) how can i reset my security question can i reset my security questions... because i forgot them...

Your profile says you have Mavericks, is that true?  yes
Do you have an Apple logo in the top left corner of your screen? yes
When you click on it, do you have an App Store option in the drop down menu? yes
i have no this blue sentence...

Similar Messages

  • Good day, I have installed Acrobat DC, and would like to combine 2 files. One is excel allready converted to PDF - No problem. The other one is from Pastel mailed as PDF.

    Good day,
    I have installed Acrobat DC, and would like to combine 2 files. One is excel allready converted to PDF - No problem. The other one is from Pastel mailed as PDF.
    When trying to merge the files, this file ask for a Password. No password was issued from the setup or mail?

    Good day abrieb93050306,
    I can understand your concern, however can you please let me know that are you able to open both the PDF files ( the one you converted form excel to pdf & the other pdf that was mailed to you ) individually without using any password?
    As it asks for the password, it means that the postal mailed PDF is password protected. You can ask for the password from the sender of the postal mail & then try to combine the files.
    Please follow the steps in the provided KB doc.to combine the files : Combine files into single PDF | Adobe Acrobat DC tutorials
    This will probably resolve your issue.
    Let me know if you still experience any issue.
    Regards,
    Aadesh

  • HT5625 how do i change my sercurity questions ? Because i forgot them and i cant buy nothing.

    How do i change or get rid of my security questions because i forgot them and i cant buy nothing

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (87939)

  • I can't answer my security questions because I forgot them...HELP

    I can't answer my security questions because I forgot them...HELP

    Change answer to security question
    See 4th question from the bottom
    http://support.apple.com/kb/HE37

  • HT5312 Good afternoon, I have forgotten my sequential answers to questions....how can I reset them ? Or else have the answers back again.  I am trying to purchase now and couldn't proceed because of this.  Please assist

    Good afternoon, I have forgotten my sequential answers to questions....how can I reset them ? Or else have the answers back again.  I am trying to purchase now and couldn't proceed because of this.  Please assist

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should work : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.

  • HT204088 How can i change my answers to those secret questions , because i forgot them

    How can i change my answers to those secret questions , because i forgot them

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

  • HT201363 Hi, im am traing to get my questions reset because i forgot them but i lock my ID so I email to reset but the emails dosent come or sent i have been trying since yesterday please i need help so i can use my appstore card

    Hello?

    Reset Security Questions
    http://support.apple.com/kb/HT5312
    If you can't solve problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • How do i change my security questions because I forgot them ?

    I forgot my security questions how do i change them please i need the answere as soon as possible thank you

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106601)

  • I need to know how to delete an old apple account and to create a new account because i forgot some related information

    i need to help to delete an old apple account and to reate a new account because i forgot some related information for the old accounts

    If you have iCloud and/or iTunes accounts just sign out of them (however iTunes Store purchases cannot be transferred to a different account). You can create a new ID at http://appleid.apple.com - you will need a different non-Apple email address.
    However if you've forgotten the password to the original account, go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'

  • HT5312 Good day, I forgot to answer questions. I can throw in the mail?

    I remember my mail and password, but forgot to answer questions and I can not download anything! Please help

    Search that article for '2 out of 3' and either have a message sent to your rescue email address or contact the iTunes Store staff directly.
    (75071)

  • HT5312 why do i have to talk to someone all on the phone to answer a simple security question... im not very social and id rather find an answer by reading it on the website; after all that's what its for. Right?

    frustrated

    If you have a rescue email address on your account, as described on the HT5312 page that you posted from, then you can reset them via http://appleid.apple.com - follow steps 1 to 5 half-way down that page and you should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset - which is likely to be by phone as they need to confirm your id and that it's your account, which is more easily done by phone rather than having emails going back-and-forth.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT204053 I buy icloud for save my data, but I can't backup to icloud since I purchase it, and I lost my email from itune that I can cancel that on14 day, please andvise me, how to cancel my purchase since I can't back up my data is feel useless spent more

    I buy icloud for save my data and app, but I can't back up my data since I purchase, and I lost my email that I can canceled on 14 days, I please advise me since it useless buying without able to backup my data, I just want to canceled

    Please see this post:
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • HT5312 I forgot my answers to my security questions how do I find out what they are or reset them?

    I need help

    The Three Best Alternatives for Security Questions and Rescue Mail
         If you do not have success with one, then try another:
            1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
            2.  Call Apple Support in your country: Customer Service: Contact Apple support.
            3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 I want to rest my security questions, because I forgot them. How would I do this.

    How can I reset my iTunes security questions, I forgot the answers to my security questions?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (100966)

  • HT5312 I need to change my security questions because I forgot them and I don't know how.

    I need to change my security questions because I can't remember them. how do I do it?

    Welcome to the Apple community.
    Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

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