HT5312 had to change rescue email address but the security section still uses the old address how do i correct this
had to change rescue email address but the security section still uses the old address how do i correct this
1. Sign out of old ID
2. Sign in with new ID
Settings>AppStore>Apple ID
Similar Messages
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I just updated my Apple ID to a current email address, it worked on my laptop but my phone is still using the old one and neither password works. I can't download or use anything other than phone calls and texting on my phone now. Help!
go to settings
then to store
tap your id then click sign out
then sign back in and you should be fine -
I cannot change my email on my iPad. I cannont access my old address to chang anything. Please help.
Charlene155 wrote:
I tried to change the password in the settings and still I cannot get it set up to get emails?
And what happened when you tried? And please don't say it didn't work, we know that. Describe what happens when you "try" to change the password. Are the settings greyed out and therefore, you can't change anything? Can you send emails? You said you can't "get" emails so i interpret that to mean that you can't receive them.
Did you try quitting the settings app, reboot theniPad and then "try" again to see if that will allow you to change the setting?
Tap the home button once. Then tap the home button twice and the recents tray will appear at the bottom of the screen. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the settings icon. Tap the home button twice,
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
You don't have Restrictions set that would prevent you from changing the password in Settings>General>Restrictions>Allow Chamges>Accounts. -
I have change my phone number, but in settings, it still has my old number!
i have change my phone number, but in settings, it still has my old number
https://discussions.apple.com/message/16552107#16552107
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I change my AppleID user name but iCloud still has the old AppleID, how do I correct this?
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button) -
Having synced my ipod, there are certain artists missing from the list on the ipod, but the tracks are there under the songs list. Any reason why and how do i correct this. Thanks.
We'll assume for now, that all the songs and albums in your iTunes Library are correctly labelled (dangerous assumption, by the way!), and that a Compilation album is one with songs by different artists. Unfortunately, the music industry (bless their little cotton socks!) often mark an album by one artist, that has a collection of their songs from old albums, as a compilation! iTunes doesn't think it is!
The missing artists will be those who only appear on Compilation albums. For example, if you have one song by Fleetwood Mac in your Library, and it's on a multi-artist Compilation album, then Fleetwood Mac will not be listed in the Artists menu. But, if you then import a Fleetwood Mac album (or even a Fleetwood Mac single) into your Library, then not only will Fleetwood Mac appear under Artists, but the song by them in the Compilation album will also be listed.
One way to sort this out is to remove the Compilations option from the Main Menu and the Music Menu on your iPod. To do this, go to Settings/Main Menu/Compilations and press the Select (centre) button to turn off the tick. Then repeat this in the Settings/Music Menu/Compilations.
You should now find the missing artists listed in the Artists menu.
By the way, I now routinely check all albums I import from CD into my iTunes Library. Before I start the import procedure, I make sure that Compilation CD is turned on (highlight the album in the import window and right-click/Compilation CD) if it really is a multi-artist CD - and off if it's a single artist CD. Once imported, I manually change the album info to; (highlight album and select ) File/Get Info/Info/Album Artist has "Various Artists" in the box. Make sure it's the Album Artist box, not the Artist box. -
After the last update of Firefox, my toolbar menu became blank but the bookmarks are still available from a pulldown menu. I want the on the toolbar like they used to be. How do I recover this?
''Attaboyslim wrote:''
I am locked into firefox.
If nothing happens when you press the F11 key, check if you have the same problem in Safe Mode.
* [[Troubleshoot Firefox issues using Safe Mode]]
''Attaboyslim wrote:''
I'd like the old browser please.
* [[How to make the new Firefox look like the old Firefox]] -
HT5312 i want change rescue email for security information
i want change rescue email for security information
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102967) -
I cannot receive or send any email on my iphone4 since I installed the "upgrade" recently! Very frustrating! How can I correct this. It also happened to my iPad but this corrected itself in a few days?
It's all rather odd because the old account cannot 'no longer exist' - if you don't have the correct password you won't be able to get into it, but you can't actually delete an iCloud account from the server.
I'm afraid you will need the services of iCloud Support. If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee. -
Garamond font is turned off when I installed OS X Mavericks. I restored it but it's not showing up in Pages. How do I fix this problem?
Try opening up:
/Applications/Font Book
Scroll to the Garamont Font, then try File > Validate font
If this doesnt work, right click (or control + click) the font and select show in finder. Makes sure it is not located in the /Library/Disabled Fonts/ folder -
I entered the correct download code for "THE HOST" but instead got a copy of "SPRING BREAKERS"! All of the prompts identified it as "The Host" but the final product was "Spring Breakers"! I called a friend who has a copy of that movie and the download codes are not even remotely alike!! How can I correct this error? I 'd rather have SyFy that a bubblegum teenager flick!! HELP ME, PLEASE?!
Hello Old Dogg new tricks,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario -
I can not get icloud to let me change the email to my new acct???
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, and if your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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It kept asking me to answer security question and I don't know the answer because my account is super old. I don't know my rescue email either. My sister said if I just kept answering the questions wrong it would stop but instead I got locked out. Please help I have money on my account.
You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(85343) -
I recently had to change my apple id. I have 2 Iphones on one of them the user id still comes up as my old email adress and i can't get it to chage to my new Id. What do I need to do? Synching has not worked.
Purchases are tied to the Apple ID they were purchased with for eternity... or until Apple provides a way to change the ID.
Regardless, if you want to change the Apple ID the device is logged in with, Settings > Store > Select ID > Sign Out. Then sign in with the new ID. -
I no longer have the e-mail address associated with an Apple ID. I do not know the password for that account, nor are the security questions correct (e.g. it asked my birth date, but, when I listed it, I was told it was not correct). I have no way to get into the program, to correct an information. How do I delete this account and start anew?
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account. You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/).
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