HT5312 Hello i changed my phone but i forgot my 2 question password , how do i send it back to my email acount?
Hello i need help , i changed my iphone 4 for a the new iphone 5s but now i forgot my 2 question passeword how do i send it toy email??
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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Similar Messages
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I'm relieved the playlists (there are 11 in the folder) are still on my phone, but I can find them nowhere in itunes. Other playlists are still there- just that one folder has disappeared. I synched my new ipad to the library, and when I did, the playlist was not one of the options in itunes.
Background: I have enabled sharing on our home network, and I haven't moved the locations of itunes files or changed anything with my computer, the settings, or my itunes login (apple id).
My goal is to restore the playlists from my iphone to the itunes library on my laptop so I can then synch the playlists to my ipad.
Thank you for your help!Music is not included in the backup (and nor are films or tv shows), only the contents of third-party apps are included. Did you not do File > Transfer Purchases when connected to your computer's iTunes to copy your iTunes purchases over, and/or have you not got a backup copy of your music somewhere e.g. on an external drive ?
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HT4993 my pictures are gone on my phone but my folders are still there..how do I get them back?
Since October or so (after I applied the new update) I lost all my pictures on my phone. The files were still there but not the photos. Any thoughts as to how to retrieve them? I would need step by step instructions as I am new to the Iphone
I suggest you download a program called "Media Widget" from bootstrapdevelopment.com, it's free but you can only do 5 songs at a time unless you want to pay for it. I've used it plenty of times, best of luck!
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I need to erase all Contents and Settings from my i phone 5 but I forgot the restrictions passcode. How can I get it. ( Idon't have access to i tunes). Thanks.
Not possible. You need access to iTunes.
The passcode will be required to make changes to these settings or to disable Restrictions. Note: If you lose or forget a restriction passcode, you will need to perform a factory restore to remove it.
The above comes from here:
http://support.apple.com/kb/HT4213 -
I want to change my apple id password but I forgot the security questions please help me some using my icloud I'd and if confirmation is must so please phone number is mine please send a code please help me my apple
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
Ok I want to update my phone but I try to put my password and it say it's not it but it is it, what can I do to fix it
By design, the iphone will sync itunes content with one computer at a time. Any attempt to sync such content with a second computer will result in ALL itunes content being first erased from your phone & then replaced with the content from the second computer. This is a design feature and cannot be overridden. Because you are using a new computer, your phone will see this computer as a "new" computer. The itunes content sync is one way: computer to phone. If you have photos that were synced to your phone or music ripped on your own that were not backed up, you will first have to extract them from your phone using third party software, before you do anything else, as Apple makes no provision to do so:
http://www.wideanglesoftware.com/touchcopy/index.php
Once you've done that, do the following in the order specified:
1. Disable auto sync when an iPod/iPhone is connected under iTunes>Preferences(under the edit menu if using Windows)>Devices in itunes.
2. Make sure you have one contact & one event in the supported applications(Address Book & iCal or Outlook, Windows Address Book) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect your phone, iTunes running, DO NOT SYNC at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on your phone will be in your itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore your itunes content, which you select from the various tabs, You'll get a popup regarding your contacts & calendars asking to merge or replace, select merge.
You should be good to go. -
I am new to Apple products and I am trying to transfer my contacts to my iphone from a Casio G'zOne phone but I keep getting Connection Unsuccessful. How do I transfer the contacts?
How are you trying to transfer them? Via Bluetooth? If so, that will not work.
You need to get the contacts from the Casio phone into a supported contact manager on your computer (Address Book/Contacts on a Mac or Outlook on a PC) then sync them to the iPhone via iTunes or iCloud. -
I am a landlord and I organazied my contacts by the address of my tenants. I just joined to Icloud and I am not able to find my tenants in the directory in the computer at all. I could search when I am using my phone but they do not show at first.how can correct this? as an example 37 31 1 and when i type this nothing is showing.
I am a landlord and I organazied my contacts by the address of my tenants. I just joined to Icloud and I am not able to find my tenants in the directory in the computer at all. I could search when I am using my phone but they do not show at first.how can correct this? as an example 37 31 1 and when i type this nothing is showing.
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HT4993 I'm trying to reset my phone but I don't remember the password
IM trying to restart my phone but I forgot my password
Hello Bri_Bri09,
The following article contains information that should be helpful in getting your iPhone sorted.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Best regards,
Allen -
I want to change my password for apple id but i forgot my secrect question as well as the email add that apple sends the reset link to. How can it be resolved ?
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
When someone send me a message I don't want them to no I read it I click allow this to happen when I first updated my phone but I do not want this feature how can I take it out ?
If you mean iMessage then go into Messages in the Settings app. The feature is Read Receipts.
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help me i am updating my phone but it says it have a problem how to take
No one can help you if you choose to keep the specifics of the issue to yourself.
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hello, i just forgot my security question , so how could i change them or know the answers that i put them before thanks
See this... http://support.apple.com/kb/HT5312
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HT5312 I forgot my security question answers, how do I retrieve or change them?
I forgot my security question answers, how can I retrieve or change them?
If the email in that article you refer to doesn't help, contact Apple support at the appropriate number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
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