HT5312 Hello, I have forgot my answers to security questions..now how should i reset them?

I am using a apple id and had previously set my securty questions. Somehow I forgot answers. now i am not able to reset them. Also the send rescue email option as shown on help page is not available. So can someone helpe me with information to reset the answers?

You need to contact Apple, either through the link in that article or by phoning them.
(78295)

Similar Messages

  • Forgot my answers to security questions. How do I get them ?

    I forgot my answer to the security questions.
    How ca I get them?

    Click here and search the article for '2 out of 3'. Follow the instructions.
    (74021)

  • I've forgot my answers for security questions. Can't you reset them or do something like this?

    I have bought a new iphone 5s a week ago. Today I wanted to purchase an app. And the security system asked me for an answer for my security questions.  But I don't remember them. What should I do?

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Some Solutions for Resetting Forgotten Security Questions - https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions - http://support.apple.com/kb/ht5312 - "If you can't recall your Apple ID security questions and answers, the optional rescue email provides a way to reset them. Additionally, all future security-related emails for your Apple ID will be sent to the rescue email address."
    Jan 2014 post about contacting Apple to reset security questions - https://discussions.apple.com/message/24543247 and https://discussions.apple.com/message/24671039
    If you can't remember them over the space of a week you had better write them down.

  • Forgot my answer in security question..how can i retrieve

    forgot my answer in security question..how can i retrieve

    The easiest way is to call Apple Technical Support.
    http://support.apple.com/kb/HE57

  • I forgot my apple account security questions and i can't reset them because there is no link under

    hello
    i forgot my apple account security questions and i can't reset them because the link forget your security question ****@apple.com doesn't show need help

    Hope this helps.
    https://discussions.apple.com/message/24202564#24202564

  • TS2446 forgot my security questions. How do I reset them because I can't download and spend the money on my account.

    forgot my security questions. How do I reset them because I can't download and spend the money on my account.

    Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
    (75052)

  • HT5787 How can I recover my password if my account is blocked and I have no access to my email? And, worst case scenario, I forgot the answers for security questions? How can I proceed further?

    Hi,
    How can I recover or re-activate my password if my account is blocked and I have no access to my email adress associated with my apple id, and worst case scenario, I forgot the answers for security questions...
    Thanks,

    I forgot my  password
    Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.
    I forgot my security answers and have no rescue email
    Go to https://getsupport.apple.com click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

  • HT5312 Forgot my security questions to, how do i reset them

    Forgot my security questions, how dó i reset them?

    The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I forgot my security questions. How do I reset them?

    I want to make an in app purchase on my iPad, but need to answer the security questions I have, sadly, forgotten? Is there anyway I can reset them?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (75754)

  • HT5312 I have forgot my answers to security question

    I've forgotten answers to my security question

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • Forgot my answers to security questions. How do you retrieve?

    Forgot security question answers. How do you retrieve?

    Try here  >  http://support.apple.com/kb/HT5312
    And here  >  http://www.apple.com/support/appleid/contact/

  • Hi there. I forgot my answers   my secure email. How can i change them?

    My Case ID: 547209079
    I know everything but i forgot my security answers when i try to reset them i dont know the rescue email . Could you let me change it or send me the reset link to my primary email or alternately email adrress pls.

    Nobody on these boards can. Phone Apple from a number listed in article HE57 and ask for the Account Security team.
    (95153)

  • Forgot apple id security questions. How do I reset them?

    I am unable to buy apps from the mac app store because I do not remember the answers to my security questions due to the fact that my little brother answered them years ago and does not remember what he answered.  My new macbook pro needs these questions answered bfoer it will let me purchase apps from the mac app store.  I have e-mailed apple support about this and they have not been helpful in resolving my issue.  Does anybody know how to reset these questions?  I do not want to make another apple id as I have $75 worth of gift cards already on my account.

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813

  • HT5312 I don't remember ever setting up security questions.  How can I set them up or change them

    How can I setup (or change) security questions.  I don't remember ever setting up security questions but it asks me questions and I can't purchase anything because there are no answers.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • TS2446 I can't remember my answers to my security questions. How do I reset them?

    I can't remember the answers to my security questions and it seems to take me in circles when I try to reset them. Please help.

    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

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