HT5312 Hello, i want to change my password but i don't remind my security questions
Hello, i want to change my password but i don't remind my security questions
Can you help me please
The HT5312 page that you posted from has instructions for how to reset your security questions i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use
Similar Messages
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i want to change my password but the system is not sending me message to reset my password. pls help someone is using my password without my permission and i want to change my password.
If you are talking about your Apple ID password, make sure it IS your apple ID.
In the past 24 hours, I have received two emails "How to reset your Apple ID password". I had not requested any change and I finally realized someone else is trying to reset the password. I have had this Apple ID since 2009 so I am not using someone else's ID.
Again, if you are not receiving the email to reset make sure you have the right ID - it might be going to the email linked to the account, and it might not be yours. -
Why i don't receive emails from apple ? I want to change my password and i don't receive any email :| What can I do?
The email is sent to your recovery email. That email is not the same as your Apple ID. If you haven't assigned one with your Apple ID do so here > https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
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I want to reset my Apple ID security questions because it is old Apple ID. I know all of the passwords, but I do not know the security questions.
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
I had a iPhone 3G and I change it in to a iPhone 4G 32GB! I have 3 apple ID account. The one I used is <edited by host> and I know my password but it ask me for my security question and I forgot it! It send a veify email the answer the an email to <edited by host> and the email <edited by host> that is my other apple ID and the password work on apple but my yahoo account I forgot my password and security question and it won't verify to my email on to my apple email. so it send the answer to <edited by host> and I can't get it! So Can u do something? Both account r also on my iCloud. I can open both apple account but it won't let me buy nothing on my <edited by host> ! On my <edited by host> that one dose let my buy thing but I had lot of thing I bought on <edited by host> I bought lots of movies music and app. I spend lot of money on this account.
It's a really bad idea to post your email addresess - it's an invitation to spam - and I've asked the Hosts to remove them.
This is a user-to-user forum and no-one on here can take any direct action. If your Yahoo address is not working that's something you would need to take up with Yahoo - have you checked it by sending yourself an email to it?
Otherwise you will need to contact Support: go to https://expresslane.apple.com/ and click on 'iTunes' in the center column and then 'iTunes Store' in the right-hand column and proceed from there. -
hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?
You can get your Security Questions reset by contacting iTunes Support at either of the two links below. Select the best options for your issue, or provide specific information. Let them know you are contacting them concerning Forgotten Security Questions. They will get back to you via your primary email address, usually within 24 hours. Once your Security Questions have been reset, you will be able to go in and reset your Rescue email address on your account:
http://www.apple.com/support/itunes/ww/
or by email:
http://www.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT
If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699 -
Every time i try to buy something from the AppStore on my iPad or iPhone 4S i cant because i most answer the security question but I don't remember my security question answer, when I try to go change it from my Apple account he ask me the security questions agin and I don't know the answer help plzzz, note: I can't call the apple support because I live in Saudi Arabia
If you don't see the 'send reset info' button on the page where you can change them then I assume that you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get the questions reset. You could try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
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I know my username and password but forgot the answers to the security questions and my recover email address is no longer valid. What to do?
Basically, none; if desired, you can fill out and submit this form, but will probably be told to call.
(122649) -
I want to buy a song but I have to answer a security question but I don't know the answer
I want to buy a song but I have to answer a security question but I don't know the answer
Contact iTunes
Apple - Support - iTunes - Contact Us -
I want to change my ID but I can't.i go to my iPad store and sign in my new ID but don't accept
I find that the easiest way to change the account you are using on your mobile device is to scroll down to the bottom of the iTunes Store or App Store on the device and tap the Apple ID button. Then:
- To sign out, or to sign in to a different account, tap the Sign Out button.
- To sign back in, tap the Sign In button, then tap either Use Existing Apple ID or Create New Apple ID, and follow the on-screen instructions from there. I hope this helps. -
HT5624 WANT to change my password, but can't remember my security questions. How can I do this?
How can I change my password if I forgot my security questions?
Hi there,
You may find the article below helpful.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
-Griff W. -
I have tried to change my password and get to the part where you need to verify by answering the questions, and I get can not get any further, as it tells me the answers aren't the ones they have but I know it is correct, so I have asked for an email to be sent, but no email comes.I receive other emails from iTunes but not the one helping me to change the password. Has any one got any idea why?
Contact iTunes customer support, no one in these user to user support forums can assist you.
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I just bought a new iMAC. I want to set a password. But, the system seems to think I already have one set, and I don't know what it is. How do I reset this feature, so that I can set a password, without knowing the current password?
Have you yet, during setting up the new iMac, transferred old data and settings from an external hard drive or another computer? If so, then your computer obtained its current set Password from that tranfer, so you would have to determine what that Password was in the old system. If you have Not transferred any information that way, then the installation and/or setup seem to have corrupted somehow since it hasn't yet received a new system Password selection from you.
At this point, if you can, you can reboot while holding down the Command - R keys to boot into the Mountain Lion Recovery Partition. There you can select to "Reinstall Mountain Lion from the Internet". This will overwrite your current installation and any problems that have occured and give you a fresh install that hopefullywill allow you to set up without problems. -
TS4002 Want to change email password but don't know security question
How do I change my icloud email password if I can't answer my security questions
You'll have to contact iTunes store support for assistance: https://ssl.apple.com/emea/support/itunes/contact.html.
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