HT5312 Hello! my resque email address is not provided. Pls inform how to add it

  My rescue email address is not provided. Pls. inform how to add. it and reset your security questions ?

You can only add a rescue email address by answering two of your security questions, so you will need to get those reset first if you can't answer then - see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
When you can answer them you can then add a rescue email address for potential future use as described half-way down the page that you posted from

Similar Messages

  • HT5312 The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

    The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • I updated my iPhone 4S weeks ago and today it said I needed to update it again, so I did. Now when I send iMessage it comes up with my email address and not my number. How do I fix this?

    I updated my iPhone 4S weeks ago and today it said I needed to update it again, so I did. Now when I send iMessage it comes up with my email address and not my number. How do I fix this?

    The Snow Leopard 10.6 DVD should still be available from Apple for $20. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775 to purchase it. It may still be in the Legacy Products list. The App Store which is required to download 10.7 or 10.8 is part of the 10.6.6 update.
    If they no longer have any in stock you will have to buy it from eBay or Apple resellers that still have stock. But you will have to pay a premium since the DVDs are no longer being made. Snow Leopard DVDs are already up to $100 on Amazon.
    http://www.ebay.com/sch/i.html?_nkw=10.6+snow+leopard&_sacat=0&_odkw=mac+os+10.6 &_osacat=0

  • Hello,  My old email address which I have used as my apple id for 10 years is being made redundant. I have changed the email address to a new gmail one and this is my new apple id. But my iMac has not recognised this. It keeps saying it wants the pa

    Hello,
    My old emails address which I have used as my apple id for 10 years is being made redundant. I have changed the email address to a new gmail one and this is my new apple id. But my iMac has not recognised this. It keeps saying it wants the password for my old email address. I have seen some advice on these forums which suggest signing out of iCloud and then back in again. But when I start doing this it asks me if i want all the photos deleted that have not been downloaded onto the mac.
    I have had an iCloud account for quite sometime and I'm afraid of losing everything in my cloud if i sign out and sign in with a new id.
    Is this fear realistic?
    I know I can change back to my old email, sign out and then sign in wight he new one...
    Please help!

    This did not work for me.  My old email account for iCloud still pops up on my screen every time I open my macbook.  I've deleted it, reset it, every thing I can think of and it still shows up.  I think six months of this is more than enough time to wait.
    RDG

  • HT5312 The rescue email address is not my email address so I cannot reset my questions

    I am trying to purchase an app in the app store but it is asking for answers to my security questions.
    I dont remember them and never had to use them before.
    When I go in to reset them, it send a reset to an unknown email address.
    THis rescue email address is not mine.

    Welcome to the Apple Community.
    Contact Apple through iTunes Store Support

  • HT2731 How do I remove an email address that is no longer vaild for the iTunes Store?  A really old email address keeps popping up on my iPhone, the email address is not valid and I have no idea what the password was.  It's been over two years.

    How do I remove an email address that is no longer vaild for the iTunes Store or my iPhone?  A really old email address keeps popping up on my iPhone, the email address is not valid and I have no idea what the password was.  It's been over two years.

    Hello tcnolen1,
    It sounds like you are trying to change the Apple ID logged into the iTunes & App Stores on your iPhone.  Use these steps:
    Changing your Apple ID account
    Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.
    Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.
    You can find the full article here:
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • TS1389 Similar problem with our iPad.  Apps purchased with "old" USR name that is not an email address can not be updated.  Free Apps update OK, but purchased ones show box asking for the non-email USR ID which Apple no longer recognizes.  HELP

    Have tried to get Apple Tech Support and local Apple techs to deal with this problem to no avail.  Apple store "genius" throws up hands and says nothing can be done.  Root of the problem seems to be that the old non-email AppleID is stuck in their system creating a catch22 that it appears as the account purchasing Apps, then is not recognized as a valid ID, and then disallows any attempt to change it to a recognized email address.
    Consequence is that Apps appropriately purchased can not be updated.  Apple store advises us to delete them and repurchase, but this seems more Windowsian than Applian.  Any Ideas??

    Hello J_DougBC,
    Thank you for posting in the Apple Support Communities.  I found an article that addresses Apple IDs that are different than the Primary Email Address on the account.  You will need to go to https://appleid.apple.com/ to "Make your Apple ID and email address one and the same."
    If your Apple ID and primary email address do not match, or they match but the email address is unverified, you can edit them.
    1. Sign in to My Apple ID to manage your account information.
    2. If you want to add and verify an email address that matches your Apple ID, follow the dialog box that says "Make your Apple ID and email address one and the same." This will automatically unverify that email address from any other Apple ID for which it was previously verified.
    3. If you want to change your email address to one that does not match your Apple ID, click Edit next to your Primary Email Address. If this email address is already associated with another Apple ID, you will need to sign in with that Apple ID and delete it before you can add it to your preferred Apple ID.
    Note: If you have an @me.com or @mac.com Apple ID and primary email address, you cannot edit your primary email address once it has been verified. To change your @me.com or @mac.com primary email address to another email address, contact Apple Support for assistance.
    You can find the full article here:
    Associating and verifying email addresses with your Apple ID
    http://support.apple.com/kb/HE68
    I hope this helps get you back on track!
    Best,
    Sheila M.

  • I have a problem with a few emails i wrote which were in the outbox. The outbox disappeared all of a sudden with my mails... However they were not sent since the email address was not correct (just 3 initials). Is there a way to get it back somewhere?

    Hello,
    I have a problem with a few emails i wrote which were in the outbox. The outbox disappeared all of a sudden with my mails... However they were not sent since the email address was not correct (just 3 initials). I was waiting to find out the correct email address of that person, put in in and then sen it...Is there a way to get it back somewhere on the ipad or in some cached folder?
    Many thanks for an answe to this.
    Swisslady2

    There is no cache where the emails would be stored on the iPad, but you could try quitting the mail app and then launch it again and see if the emails return.
    Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Tap the home button. Then try mail again.

  • How do I get messages to go back to an AIM account? It's only seeing the iPad's Facetime email address and not seeing the old AIM account name that is on my desktop. I am using my iMac using iChat to talk to a newer iMac that doesn't have iChat.

    How do I get messages to go back to an AIM account? It's only seeing the iPad's Facetime email address and not seeing the old AIM account name that is on my desktop. I am using my iMac using iChat to talk to a newer iMac that doesn't have iChat. We had this working using Messages and Facetime (on the new machine) talking to my existing iChat account. One day last week, when Facetime rang, my kids answered on the iPad. Dang! Now it's all fouled up! The new iMac won't see my AIM account name and shows that I'm offline, because the iPad is off. We were able to call using "most recent call" in Facetime, but now I can't go and control that new iMac remotely to help with some email concerns the user is having. I'm trying to not personalize this too much, but it's grandkids talking to Grandma and Mom and Dad trying to solve new machine hiccups. Normally, I could just go in via iChat and control the other machine and troubleshoot, but I can't do it with Facetime only. My buddy list doesn't see  the other computer even though we are connected on Facetime right now. My name is not highlighted for the other computer. What could have gone so wrong?
    Any help would be appreciated.

    How do I get messages to go back to an AIM account? It's only seeing the iPad's Facetime email address and not seeing the old AIM account name that is on my desktop. I am using my iMac using iChat to talk to a newer iMac that doesn't have iChat. We had this working using Messages and Facetime (on the new machine) talking to my existing iChat account. One day last week, when Facetime rang, my kids answered on the iPad. Dang! Now it's all fouled up! The new iMac won't see my AIM account name and shows that I'm offline, because the iPad is off. We were able to call using "most recent call" in Facetime, but now I can't go and control that new iMac remotely to help with some email concerns the user is having. I'm trying to not personalize this too much, but it's grandkids talking to Grandma and Mom and Dad trying to solve new machine hiccups. Normally, I could just go in via iChat and control the other machine and troubleshoot, but I can't do it with Facetime only. My buddy list doesn't see  the other computer even though we are connected on Facetime right now. My name is not highlighted for the other computer. What could have gone so wrong?
    Any help would be appreciated.

  • Trying to email file from adobe reader 11.0 email addresses will not longer auto complete after moving to office 365

    trying to email file from adobe reader 11.0 email addresses will not longer auto complete after moving to office 365. It did work with older versions of outlook. Tried changing to global address book. It will only access global address book offline

    I have the same issue.  On a clean machine with Office 2013 64 bit installed.

  • This email address is not available for use as an Apple ID

    hi
    i had two apple accounts
    and just wanted to change the primary email address for the both with each other
    when i changed the first one my old email cant be used with other account then i tried replacing my old email it doesnt replace it says
    This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.
    please help me

    Yes,  I am having the same problem.  When I called apple they said that things were "tied up somehow" with another account that has a do different birthday than me.  Uuuuuhh?  So that means someone else can log in?... I have a feeling there is a big vulnerability with the three login options, just like with the current and past password retrieval. Apple had only suggested that I delete my current set up on my serviced and make a new ID and email.
    I Just got a new email and made a new Apple ID account For now. I was hoping the email would work itself out. I assumed If I could make sure everything was verified, not associated with another account, and try to get rid of the alternate id and second email option also used to sign in (seen in Apple ID management)  that could possibly be construed or mixed up with something else that it would eventually free up and become "available" again.  Unfortunately im still waiting In hopes in just needs to recognize the email isn't associated with anything.
    I have had a few major concerns with apple products lately especially with security. My iPhone 4s was hacked too. Some ******* was listening/recording and when I hooked to Internet he sent out the recorded portion that was available.  Talk about ****** up.

  • How to delete old account, I can't log in due to - This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.

    How to delete old account, I can't log in due to error - This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.

    All good, I loved with AppStore and now everything seems to be back to normal.

  • This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.

    I want to change my apple id but get the message "This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.".  I try to log a call with apple support and I get a message like "cannot schedule a call".  That leaves me out of options.  Any ideas?

    Hi billfromwandering,
    I'm sorry to hear you are having these issues changing your Apple ID. It is correct that if an email address has been used previously for an Apple ID, it can not be used for a different Apple ID, as noted in this article:
    In most cases, your Apple ID is also the primary email address of your Apple ID account. You can change your Apple ID to any other email address you control, as long as it's not already in use as an Apple ID. If your email address ends with @icloud.com, @me.com, or @mac.com, it's already an Apple ID. 
    Change your Apple ID - Apple Support
    If you are certain that the email in question has never been used for an Apple ID and you are having issues contacting Apple Support regarding this issue, you may want to make sure you are going through the Apple ID support channel on the following page:
    Apple ID - Contact - Apple Support
    Regards,
    - Brenden

  • When I invite attendees to an event the organiser's email address is not the one associated with that calendar; what can i do?

    I use a couple of calendars in lightning; two of them have different email addresses associated in the calendars property page;
    when i create a new event in one of those and try to invite attendees, the first member of the event is usually the email address associated with the calendar the event is created in.
    with one of my calendars this works fine; and when i change the email address associated to that calender the organiser of events changes accordingly.
    with the other one it does not. instead it shows an email address that i do not have configured in any of my email accounts nor have in any of my address books (but it is in fact setup as alias of the correct email address on the mail server, but how would thunderbird find that out?). when i change the associated email address to that calender the organiser of events is not affected, it still shows the wrong email address.
    i have tried searching for the email address and significant parts of it in the thunderbird profile directory, to no avail.

    I use a couple of calendars in lightning; two of them have different email addresses associated in the calendars property page;
    when i create a new event in one of those and try to invite attendees, the first member of the event is usually the email address associated with the calendar the event is created in.
    with one of my calendars this works fine; and when i change the email address associated to that calender the organiser of events changes accordingly.
    with the other one it does not. instead it shows an email address that i do not have configured in any of my email accounts nor have in any of my address books (but it is in fact setup as alias of the correct email address on the mail server, but how would thunderbird find that out?). when i change the associated email address to that calender the organiser of events is not affected, it still shows the wrong email address.
    i have tried searching for the email address and significant parts of it in the thunderbird profile directory, to no avail.

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    iTunes email address change not showing on ipad after sync

    So change it.
    Open iTunes, scroll to the bottom of the main page, tap your account name, log out then sign in with the correct name.

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