HT5312 Help I forgot my security questions answers

Hello I forgot my security questions and I cannot seem to type anything in the reset page can u pls advise

What 'reset page' are you trying to type on and what are you trying to type on it ? You are using steps 1 to 5 on the HT5312 page that you posted from i.e. you've gone to https://appleid.apple.com/ and clicked 'Manage your Apple ID' on the right-hand side of that page and logged into your account ; then clicked on 'Password and Security' on the left-hand side of that page and on the right-hand side of that page is there a reset link beneath the two questions ? The reset link will only show if you have a rescue email address (which is not the same as an alternate email address) on your account.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

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    EZZTHEKILLER wrote:
    is there any other way ...
    Not in your case.
    EZZTHEKILLER wrote:
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    <Edited By Host>

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove your phone number from your post.
    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
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    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
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    If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
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    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
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    Choose 'More Products & Services', then 'Apple ID'.
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    Click the blue 'Continue' button.
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    Hello to evewryone ! Could you help please ? I forgot my security questions answers !

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
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    iTunes Support -
    http://www.apple.com/support/itunes/

  • HT5312 i forgot my security questions answer

    Dear sir
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    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT203200 I need help on purchasing a game I forgot my security question answers. and it's been awhile since I downloaded anything.. how do I find out the answers or change them without knowing the old answers??

    I need help on purchasing a game I forgot my security question answers. and it's been awhile since I downloaded anything.. how do I find out the answers or change them without knowing the old answers??

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I need help please!!! I forgot my security question answers how do i get them or make new ones

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    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
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         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • HT5312 I forgot my security question answers but there is no option to email rescue address when I am managing my Apple ID..

    It says in the article for rescue email and security q's in the picture in step 5 that you can email your rescue address if you forgot your security question answers. However, when I am managing my Apple ID there is no option like that..Please help!

    You should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your account/security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • Please help me retrieve my security questions answer. I forgot my security questions answer.

    Please help me retrieve my security questions answer. I forgot my security questions answer.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset, and if you don't already have a rescue email address,  you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

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