HT5312 help!  I want to remove the security questions please!

This is poor.  All I want to do is spend up and lewave the extra security on this alptop is the final straw!

You can't remove all security from your iTunes account, you can either have security questions (which should only be asked on the first purchase from a computer or device, or if it's available in your country you might be able to switch to 2-step verification (after you've answered the questions on your account).
If you've forgotten your answers to your questions then the HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then either use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use.
Or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

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  • I was hacked i kept getting emails that some purshcaes were being made when no one was downloading them and i guess they hacked my apple iD because they changed the security question and now i cant change anything without the security question please help

    I was hacked i kept getting emails that some purshcaes were being made when no one was downloading them and i guess they hacked my apple iD because they changed the security question and now i cant change anything without the security question please help i want to reset the security question but i cant.

    You should contact Apple by phone as soon as possible. You'll need to change your Apple ID and all passwords.
    See Contact Apple at the bottom right of this page.
    Hope this helps.

  • HT5312 I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you  help???

    I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you  help???

    You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I want to change my apple id password but I forgot the security questions please help me some using my icloud I'd

    I want to change my apple id password but I forgot the security questions please help me some using my icloud I'd and if confirmation is must so please phone number is mine please send a code please help me my apple

    Welcome to the Apple community.
    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

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  • When i want to change the security questions they sent an email to a different email address then the alternate email addresses

    when i want to change the security questions they sent an email to a different email address then the alternate email addresses

    The reset link will send reset info to the rescue email account that you put on your account - alternate email addresses are different email addresses, they are not used for resetting questions.
    If you don't have access to your rescue email account (you won't be able to change it until you can answer your questions) then you will have to contact Support in your country (and which is therefore on your iTunes account) to get the questions reset.
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then change your rescue email address for potential future use (but it can't be the same as any other address on the account) : Manage your Apple ID primary, rescue, alternate, and notification email addresses
    Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

  • HT201363 Help me please, to regain the security questions please, please, this my email

    Help me please, to regain the security questions please, please
    <Email Edited by Host>

    Hi psadnes!
    It seems like maybe you need to reset your security questions. This can be done by following the instructions in this article:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • I can not log in to the account from the iTunes Store's why I lost my security question! I want to modify the security question again I can not

    I can not log in to the account from the iTunes Store's why I lost my security question! I want to modify the security question again I can not

    BLANK Cloud Screen http://forums.adobe.com/message/5484303
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  • HT201303 Please, I want to reset the security questions     Thanks

    Please, I want to reset the security questions
    Thanks

    If you have a rescue email address set up on your account then you can try going tohttps://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox).

  • I want to change the security questions because I forgot

    I want to change the security questions because I forgot

    Roga66 wrote:
    I want to change the security questions because I forgot
    See this discussion...
    https://discussions.apple.com/message/21889182

  • I want to change the security questions for my account , For I have forgotten

      I want to change the security questions for my account , For I have forgotten

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security, choose country, then click
          Continue;
      6. Under ‘more options’ choose/click/tap the email icon.  Fill out the form with your contact information. Describe your issue in the text box. ‘Cannot remember answers to security questions, need to have them reset’.
          You should get a response within 24-48 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service

  • Hi I live in Iran and I forgot the answer to the security question please help me thanks

    Hi I live in Iran and I forgot the answer to the security question please help me thanks

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.
    This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • I forgot to answer the security question, please tell me what to do?

    I forgot to answer the security question, please tell me what to do?

    This is asked and answered countless times every day.
    The forum search bar and More Like This section are on the right side of this page.

  • HT5312 i am having problems editing the security questions i do not remember i specifically followed the steps and the "send to rescue email" option does not appear even though my rescue email is verified please help me

    i am having problems editing the security questions i do not remember i specifically followed the steps and the "send to rescue email" option does not appear even though my rescue email is verified please help me
    <Email Edited by Host>

    As these are public forums, you're not talking to iTunes Support,  I've asked the hosts to remove your email address from your post - it's not a good idea to post it unless you like spam email.
    The reset link will only show if you have a rescue email address on your account - a rescue email address is not the same as an alternate/secondary email address, they are different addresses/settings on an account.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • I want to change the security questions but my email secours is false

    CAN some one help me ?!!

    Hello alzian.mounir,
    The steps in the articles below will guide you in resetting your rescue email address and resetting your security questions:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    If you continue to have issues, please contact our Account Security Team as outlined in this article:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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