HT5312 Hey I forgot about the questions and answers, and when the balance of $ 15 and I want to buy software from iTunes for regrettably I could not and I were sent to you many not thrown a response, or retrieve answers frankly tired or help me and send E

hey i forgot about the question and answers and when the balance of 15d and i want to buy software form i tunse for regettably i could

The page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Similar Messages

HT1711 i wanted to buy music from itune, but when i log in, it said i should answer my email test question, and i have already forgoting it. please what can i do?

i wanted to buy music from itune, but when i log in, it said i should answer my email test question, and i have already forgoting it. please what can i do?

If you've forgotten the answers to your security questions and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

HT3702 I want to buy gold from modern war but I could not ,can you help me please

I want to buy gold from modern war but I could not ,can you help me please

Perhaps if you were to explain the issue, then someone could help.

I want to buy app from iTunes.I live in India.I do not have a credit card,can i use debit card? If not then whats the alternative??

How can I buy from itunes? If I dont have credit card??!! HELPP!!!

Accepted forms of payment > http://support.apple.com/kb/HT5552
Rajen85 wrote:
How can I buy from itunes?
Purchase and Redeem an iTunes Gift Card.
How to Redeem a Code > http://support.apple.com/kb/ht1574
Note: iTunes Gift Cards are only Valid in Country of Issue.

I have an itune card i want to buy songs from itunes ive redeem my card i have the credit in my account but still cant download music

i have a itune gift card, i wanna download some music but its not letting me

Go to settings, store, click on apple ID, sign out and sign back in with your ID. You can put her music into your account. That is illegal.

HT201269 I used iTunes to backup up my iPhone 4 version 7.0.6 bought a new iPhone 5 and when I connect the new phone I get "iTunes could not connect to this iPhone. You do not have permission." How do I fix this issue?

Itunes 11.1.5
Mac OS X 10.7.5
IPhone 4 7.0.6
IPhone 5 7.0.6
Ikeep getting this error when I attach the new phone. After it would not work I did a Icloud back up of my old phone and restored it on the new phone, but I have other music and apps on my Itunes that I would like the option to sync and I like to be able to backup my phone on my Mac. What do I need to do to get the new phone attached back to this itunes?
iTunes could not connect to this iPhone. You do not have permission.

Im having the same problem after installing ios7.1
Checked the usb status and it sees an iphone ( 4s ) attached,
Repaired disc permissions
updated and reset iphone
and itunes
reinstalled mavericks from scratch
phone alert saying " TRUST THIS COMPUTER?"
hit trust
same alert keeps appearing
again and again
itunes keeps wittling on about "iTunes could not connect to this iPhone. You do not have permission."
what the actual F*** is going on and can anybody help ??????

TS1277 iTunes is unable to run. I tried to run iTunes and a message comes up that says "the iTunes library.itl file is locked, on a locked disk, or you do not have write permission for this file." what is the solution to unlock it ?!

iTunes is unable to run. I tried to run iTunes and a message comes up that says "the iTunes library.itl file is locked, on a locked disk, or you do not have write permission for this file." what is the solution to unlock it ?!

I have tried both suggestions, unfortunately neither fixed this for me. Hoping there's another possible fix. Thanks in advance.
Empty/corrupt iTunes library after upgrade/crash and/or Repair security permissions for iTunes for Windows.

HT5312 I have problem that I have never provide rescue email during my first registration. Now I want to buy Apps from apps store I've been asked to answer security question but I forget the answer. What should I do? And now my ID is freeze for 8hours.

I have problem that I have never provide rescue email during my first registration. Now I want to buy Apps from apps store I've been asked to answer security question but I forget the answer. What should I do? And now my ID is freeze for 8hours.

If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

By default, the 3d interface & dialog opens when the 3d option is selected. i forgot the question HA

by default, the 3d interface & dialog opens when the 3d option is selected. (ya know, the grid on the artboard; 3d tools...etc...) I must have checked the box for it to never appear, because it doesn't appear and I'm not skilled enough with CC to operate Photoshop without it. My question is how would i enable this manually?

I've noticed on FF29 that the "Save and Quit" "Quit" "Cancel" Option has disappeared. The normal changing of preferences in Firefox about:config below won't work.
Type about:config into the address bar and press enter
Accept the warning message that appears, you will be taken to a list of preferences
Locate the preference browser.tabs.warnOnClose , if its value is set to false, double-click on it to change its value to true
Repeat this for these 3 preferences ''browser.warnOnQuit'', ''browser.warnOnRestart'' and '''browser.showQuitWarning''
To get the Save and Quit warning box back you have to Type about:config into the address bar and press enter
Accept the warning message that appears, you will be taken to a list of preferences
Right click on an open space in the preferences settings field and select a new Boolean and enter ''browser.showQuitWarning'' and click on OK, then make sure that it's set to true

I've just opened iTunes on my Mac with an error "The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file.". I created a shirred library so that all users on my Mac can access the same library. Help?

I have just opened ITunes on my Mac and the following error occurred "The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file.". When I setup my Mac I created a shared user area to contain my ITunes library so that I could share it with another user logged onto my Mac. However the error above gives me the impression that the library file is locked... I've checked and it does not seem to be locked under the "get info" fie information. Has anyone come across this before and found a solution?

You also need to make sure you have both read and write permission for the file, or for the whole iTunes folder for that matter. That's also done in Get Info for the file or folder concerned.
Read the part about changing permissions on the iTunes folder in: https://discussions.apple.com/message/11583914

TS1440 I followed all of the directions after seeing that my laptop flashed the folder with the question mark. But when I went to disk utility to repair/ verify issues w/ start up disk it would not allow me to.button to repair/verify is there but cant be

I followed all of the directions after seeing that my laptop flashed the folder with the question mark. But when I went to disk utility to repair/ verify issues w/ start up disk it would not allow me to. The buttons to repair and modify we're there but they were grey and couldn't be pressed.

Were you trying to repair the disk you were booted from? You can't do that - you need to boot from your install disk, and choose 'Disk Utility' from the 'install' menu.

IOS 7.1 and " iTunes could not connect to this iPhone. You do not have permission." BUGGING ME NOW

Checked the usb status and it sees an iphone ( 4s ) attached,
Repaired disc permissions
updated and reset iphone
and itunes
reinstalled mavericks from scratch
phone alert saying " TRUST THIS COMPUTER?"
hit trust
same alert keeps appearing
again and again
itunes keeps wittling on about "iTunes could not connect to this iPhone. You do not have permission."
what the actual F*** is going on and can anybody help ??????

Did you resolve this yet? It took me 3 hours on the phone with support over 2 sessions, but they found the solution.
From the Finder menu:
Go/Go to Folder...
Enter: var/db/lockdown
Select everything in folder and delete
Restart computer
Launch iTunes and plug in phone. It should work (that's what did it for us).
Good luck.

HT2534 Please help. I keep getting asked security questions to verify my apple ID. These are NOT the questions that I chose when I started my Apple ID!

Why do I keep getting asked security questions that I did NOT choose to verify my apple ID? I cannot answer them and I cannot purchase from ITunes. In addition, I keep getting a message that I have to answer them because it is my first time purchasing from my computer and my son's IPOD touch. This is not the case.This is crazy because I have been purchasing from Itunes for a long time with the same apple ID on these devices! What is going on?

It may not be particularly helpful to you but I would not be surprised if the message number 2 refers to the verification you did that attracted message number 1.
Just a thought.

HT201272 I have purchased 3 books from Itunes - for my Ipod. The books show up as purchased on the PC but not on the Ipod. The other books i have purchased and have downloaded correctly have a square beside them when shown on the PC. I have checked my au

i have purchased 3 books from Itunes for my ipod. The books show up on the PC as purchased but do not show up on the Ipod anywhere. Other books i have bought and have downloaded correctly have a square symbol beside them - but the three books in question do not. I purchaed 4 tonight and only one has worked. There is plently of room on the Ipod as the books are only 7 and ten mins long. I want my money back - or the books to download.

i have purchased 3 books from Itunes for my ipod. The books show up on the PC as purchased but do not show up on the Ipod anywhere. Other books i have bought and have downloaded correctly have a square symbol beside them - but the three books in question do not. I purchaed 4 tonight and only one has worked. There is plently of room on the Ipod as the books are only 7 and ten mins long. I want my money back - or the books to download.

TS1717 unes, i have windows 8, i get the message, "the itunes Library .itl file is locked, on a locked disk, or you do not have write permission for this file. how did this happen, how do i fix this?

the message"The itun, library .itl file is locked, on a locked disk, or you do not have write permission for this file". i have windows 8. how why did this happen? how do i correct this and prevent another occurance? I am able to access itunes on my i5, ipad, and my old i4 that i use solely as my ipod now. At the time problem occurred, i was connected to ext hard drive that hold over 190GB music, to add to my library. I am now unable to add to my library using my laptop. any advise/help is greatly appreciated!!

I just had the same problem and was able to fix it after trying a couple of things I found after a search.
The solution that worked for me:
Find iTunes folder - it should be in C:\Program FIles (x86) or similar depending on your operating system
Right click the entire folder (no need to open it) and click properties
Click the security tab
Click edit and highlight the user name under which you logged in.
Click the box next to full in the allow column, which should check everything
Click apply
Open iTunes
This worked for me.

HT5312 Hey I forgot about the questions and answers, and when the balance of $ 15 and I want to buy software from iTunes for regrettably I could not and I were sent to you many not thrown a response, or retrieve answers frankly tired or help me and send E

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