HT5312 Hi how can I re set my security questions. I forgot the answers

I forgot the answers

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
(90550)

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  • On my ipod, how can i unredeem an itunes gift card because i had to do these security questions i forgot the answers to. I NEED HELP!!!!!!!!

    on my ipod, how can i unredeem an itunes gift card because i had to do these security questions i forgot the answers to. I NEED HELP!!!!!!!!

    Maybe:
    How to manage unused iTunes Gift Card and Gift Certificate balances
    Have you tried this to try to reset the security questions.
    See Kappy's previous discussion.
    HT5312 How to recover security...: Apple Support Communities
    Contact iTunes by:
    Contact iTunes

  • How can i buy music off itunes when i forgot the answers to my security questions?

    how can i buy music off itunes when i forgot the answers to my security questions?

    How to reset your Apple ID security questions
    Go to appleid.apple.com and click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email.
    Go to the Password & Security section on the left side. Then underneath the security questions click on the link that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions. 
    If that doesn't work, or  there is no rescue email link available, then you will need assistance from Apple Account Security. Follow this procedure:
    click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later. 
    Next, go to getsupport.apple.com. If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services'.
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.  Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.
    The above information quoted with gratitude from TJBUSMC1973, another user in these forums.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
    Regards.

  • How to figure reset security question but forgot the answers to them

    how to figure reset security question but forgot the answers to them

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • How do i reset my security questions i forgot the answers to them?

    How do i reset my security questions i forgot the answers to them?

    Ok, same here, purchases cant be made, becouse as an addition to the password, apple wants your answer to security questions now... The problem with that questions is, the answers were never needed and now long forgotten!
    A quicklink from Neil DOESNT solve nothing. As I first sign in to Apple, got My Apple ID, no RESCUE EMAIL was needed. With no such email I have NO CHANCE to reset this security questions.
    If I reset my password, there in NO OPTION to reset this security questions as well.
    So, I am strandend with some 30 bucks on my Apple acount and for now no way to spend it, thats OK, but some Apps want authentication for even updating, so I am stuck with no updates either... I purchased for about 500 bucks in last years from Apple, maybe thats it for me...
    (Apple ***** more and more, maybe ut ist time to move to Android; a personal opinion).
    A SOLUTION? Is there a way reseting your security questions with ONLY your Apple ID, the password for it nad a primary and alternate email; without a rescue email setup and no way to set it up???
    Thx for your support, for long time I know now there is no help to be expected from Apple Service...

  • HT1918 How do I change my account security questions without entering the answers to the old questions?

    How do I change my account security questions without entering the answers to the old questions?

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT5312 How can. Reset my apple security questions when trying to answer them

    W does it not give me a option to reset my security questions in the iTunes Store before purchasing a app

    The option to send reset info, as described on the page that you posted from, only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT201303 How can I reset the 2 security questions, I forgot the answers.

    How do I reset the 2 security questions , Best childhood friend and where you were Jan 1 2000

    Welcome to the Apple Community.
    Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
    Explain that after resetting your password, you are still asked for the answers you have forgotten, before you can gain access to My Apple ID > Manage your account > Password & security, which is where you need to be to change your answers.
    Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive.

  • TS1424 How do I change my security questions I forgot the answer to one.......what to do to reset it....

    I cannot remember my security qestions......HOw do I reset the questions.....Thanks

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • How do I change my Apple security questions without knowing the answers?

    I recently purchased a new iPod (5th Generation) and in order to make paid downloads I have to answer my security questions for additional security on my first download. This is all well and good, but the answers that seem immediately logical and even those that require some thinking are all wrong. Can anyone tell me how to proceed from this point? If it involves calling Apple, please list a number.

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT201363 how do i change my security question I forgot the answers

    I know my user name and password but do not know the answers to my security question ,,,,how do I change the security questions
    operating system 10.9.2

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105499)

  • How to I reset my security questions I forgot the answers.

    How do I change my security questions for my apple id

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 Trying to reset security questions I forgot the answers

    I don't know my security questions account

    Craigfromla wrote:
    I don't know my security questions account
    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT1491 how do i change my security questions i forgot the answers

    i forgot all of my answers to my security questions

    Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
    (74705)

  • HT5312 I don't remember ever setting up security questions.  How can I set them up or change them

    How can I setup (or change) security questions.  I don't remember ever setting up security questions but it asks me questions and I can't purchase anything because there are no answers.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

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