HT5312 hi i forgot my security questions, i can't download apps anymore. please help

hi,
I forgot my security answers.
can you please help.
thank you
/sheryl

If the rescue email you reference doesn't work, contact http://support.apple.com/kb/HE57 at the number for your location and ask to speak with the Account Security staff.

Similar Messages

  • HT5312 Hi I forgot my security questions how can I reset?

    HI I FORGOT MY SECURITY QUESTIONS HOW CAN I RESET THEM?

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
    (92850)

  • HT5312 i'm forgot my security questions.how can i reset them?

    hi
    i'm forgot my security questions.how can i reset them?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551

  • HT5312 Hi I forgot my security question What can I do?

    hi
    i forgot my security question!
    what can i do?
    and block my appl id now!

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95638)

  • How to reset my security questions I can't remember them ? Please help I can't even download my music ?

    Need to reset security questions I go to apple .com I do exactly what they tell me and nothing. I reset them by my email and again nothing what can I do please help me . ASAP

    Call Apple and ask for Account Security.

  • HT5312 Forgot my security questions but want to keep my password please help

    I want to add this to my account  my new device but can't down load buy games with out adding this

    The page that you posted from has instructions for how to reset your questions i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • Hey my keychain access is locked and I don't have the key... or password if you like, but I forgot it and now I can't download anything. Please help me to reset it!

    I messed up after getting my Macbook all cleaned up and shiny and went and forgot the password to, "Keychain!" Any suggestions on reseting it?

    Hello theodored,
    The following article can help straigten out your keychain passwords.
    OS X: Keychain Access asks for keychain "login" after changing login password
    http://support.apple.com/kb/HT1631
    Cheers,
    Allen

  • I forgot my security questions, why can't I change them in my account management screen?

    I forgot my security questions, why can't I change them in my account management screen?

    I suspect that is for security reasons. The following gives instructions on how to reset them:  http://support.apple.com/kb/HT5312
    Note the last paragraph in particular if you don't have a rescue email address:

  • HT2105 I forgot my security questions how can I find it

    I forgot my security questions how can I find it

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • I forgot my security question you can not buy please help thank you

    I forgot my security question you can not buy please help thank you

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I forgot my security questions, what can I do?

    I forgot my security questions, what can I do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103388)

  • Hi there...i forgot my security questions how can i reset it because everytime i try to reset it it always ask me my old security questions...

    hi there...i forgot my security questions how can i reset it because everytime i try to reset it it always ask me my old security questions...

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101644)

  • HT1689 hi i forgot my security questions. how can i get them?

    hi i forgot my security questions. how can i get them?

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (85887)

  • I forgot the password of icloud and i forgot the security question also can you please help me

    i forgot the password of icloud and i forgot the security question also can you please help me

    it's [email protected]

  • HT5312 Dear I forgot my security questions how to get it back please

    Hi,
    Dear my name is saad al malki ; yesterday I purchased 15 $ and I add it to my account but when I purchase I face problem in the terms of purchasing I think you make undated and but some new terms dear I forgot my security questions & I want to return it back to me.
    Can you please help me in this issue I will be appreciated.
    For you info I tried to use call of apple but not accepting my phone number  in Saudi Arabia
    Dear I hope you will solve it ASAP.
    Thank you & best regards
    <Personal Information Edited by Host>

    This might help you: https://discussions.apple.com/message/24994986#24994986

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