HT5312 hi i need to change my apple id password but ive forgotten my rescue question answers and my rescue email id details , how can i change my password now

hi i need to change my apple id password but ive forgotten my rescue question answers and my rescue email id details , how can i change my password now

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or           
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general  information see:
Apple ID: All about Apple ID security questions

Similar Messages

  • I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account

    I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to.  I haven't backed up my ipad or photos for a while. 

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.
    About 2-step verification of your Apple ID:
    http://support.apple.com/kb/ht5570
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

  • I have forgotten my security question answers and my recovery emails aren't coming through. Apple won't or are unable to resolve so how do i now make purchases on the ipod touch?

    i have forgotten my security question answers and my recovery emails aren't coming through. Apple won't or are unable to resolve so how do i now make purchases on the ipod touch?

    Wont/Unable as in you were not able to verify information?
    Basicly the only way Account Security is not able to reset your security questions is because
    1 - You do not remember your password
    2 - You were unable to verify any information which is required
    If you do not remember your password - until your password is either remembered or reset - will not be able to reset questions via Support
    If you know your password - then if you are unable to verify any information regarding your account your questions will not be reset.
    I apologize - If the information above is not the case try calling back in.

  • HT5312 Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

    Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Ok I forgot my Apple ID questions I went to try to change them but my rescue email is wrong how can I fix this

    Ok I forgot my Apple ID questions I went to try to change them but my rescue email is wrong how can I fix this???

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107400)

  • TS1645 I want to change my ID and when I try to it says that that e-mail cannot be used for my id because it is my "rescue" email address. How can I change my "rescue" e-mail address?

    I want to change my ID and when I try to it says that that e-mail cannot be used for my id because it is my "rescue" email address. How can I change my "rescue" e-mail address?

    Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID," and sign in.
    With the Name, ID, and Email Address drawer selected, click Edit next to Apple ID and Primary Email Address.
    Enter your new email address.
    Click on Password and Security;
    Answer the security question;
    Delete your email from rescue address;
    Do logout and login again into manage your apple id;
    Go back to Name, id and email address;
    Change your primary email address;
    Verify your email address.

  • HT5312 I had forgotten my security questions answer and was blocked dur to too many attempts. How to reset this

    I had forgotten my security questions answer and was blocked dur to too many attempts. How to reset this?

    You need to contact Apple, either through the link in that article or by phoning them.
    (79008)

  • I have $8.05 balance on my gift card. I tried to buy an app more expensive than that so i had to add my credit card to the apple account. But I couldn't use the balance from the gift card anymore. How can I select to use it? or did I lose it?

    I  have $8.05 balance on my gift card. I tried to buy an app more expensive than that so i had to add my credit card to the apple account. But I couldn't use the balance from the gift card anymore. How can I select to use it? or did I lose it?

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    The MAS should use any credits first and then apply the remainder to a listed bank card.

  • HT3412 I want to send a Photo book to Belgium but I can't change the Country (now is Italy) in the shipping contacts  but only the address (name, street, city) and there is Italy fix. How can I do ?

    I want to send a Photo book to Belgium but I can't change the Country (now is Italy) in the shipping contacts  but only the address (name, street, city) and there is Italy fix. How can I do ? Can I send from my country a photobook in another country?

    You can change the Print Store location from iTaly to Belium in iPhoto's Advanced preference pane:
    Then try to order.  HOWEVER, you still may not be able to order.  Over here in the States the shipping address must be in the same country as the billing address of the credit card used.  It may be the same way over in Europe.
    Give it a try and see. Let us know how you fare.
    OT

  • HT5312 It's keeping ask me about security question answer  and never add a security questionnaire how it's that possible?

    Hi a when I want to install a application it's keep ask me about answer a security question and I never add a security question. Thank you for you answer

    If you log into your account via http://appleid.apple.com, and select the Password and Security section on the left-hand side of that page are you able to set them ?
    If not, then from http://support.apple.com/kb/HT5665 :
    If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
    If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 The problem I am having is remembering my rescue email address. How can I reset my rescue email address? Help Pleasee?

    I need some help, anyone can help me if you know how to. I have searched the Itunes Support System and can't find ANYTHING. So if you know how to please help me.

    i have tried to call but all of them are closed and i am not educated to much about this crap i dont know what to do! i dont think i used a rescue email but im not sure cause i do not know my security question answers and i have called all the numbers but all of them are close thats why i said they need to be open 24/7

  • I have been trying to get a feature/functionality in my Apple system -- have asked about it in Apple stores all over the country from coast to coast, and have received no response. How can I speak with someone at Apple that will help?

    Greetings whomever reads this.
    I have 2 issues that Apple has not been able to resolve, that are vexing me.
    1) Somehow I have 2-3 apple IDs ... passwords etc. I have purchased 2 iPads, 2 -3 iPhones, a Macbook Pro, and a Mac Mini with Thunderbolt monitor. Somewhere in that process I might have created another Apple ID, not sure. When the confusion started, I went to an Apple store, and they suggested I create a new Apple ID, against my better judgement I did, which added to the confusion. Now, every time I need to sign in using my Apple ID for anything, I have no idea what user ID goes with what password. I have gone to Apple stores several time to try to get this situation cleared up and each time they try to get me to create yet another Apple ID. Now I won't do that anymore, but the original confusion remains. How can I wipe out all Apple IDs and just have one?
    2) I have been trying to get a particular functionality/feature/capability added to my Mac system. Don't want to go into detail here because someone will steal my idea and make millions. I have posed this question to Mac personnel from Geniuses, to Business Teams -- no one can figure it out. How do I get this fabulous capability I have thought up to come to life so I can make millions?
    Russell
    <Personal Information Edited By Host>

    for #1
    Frequently asked questions about Apple ID - Apple Support
    I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
    Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
    If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
    for #2
    Apple does not accept unsolicited ideas see Apple - Legal - Unsolicited Idea Submission Policy

  • HT5312 i forgot set a rescue email address.before , how can i get it now?

    i forgot my security questions ,then i reset it by my email but i dont have any thing in my email. and when i set up my account , i forgot set a secue email address. can i set it now ??? i cant speak english =____= 

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106534)

  • I'm having trouble resetting my security questions for my apple ID, i also have forgotten my rescue email address

    im having trouble remembering my answers to my security questions, so i need to reset them. also i have forgotten which email address i used as a rescue email address, need help asap! Also is there a way to cancel a apple id as ive gt a new e-mail address which i have only ever used as a secondary email address for an account but have deleted it from that ID, but it still wont let me register it for a new apple od account

    If you added a rescue email address to your ID, you would see the option to send a reset email to that address as shown here:
    You'll have to go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then  on the next page select "Other Apple ID Topics", then "Forgotten Apple ID security questions" and click "Continue".
    Also, you access your iCoud data on icloud.com, not itunes.com.  And you can only go to icloud.com from a computer, not an iPad.

  • HT2208 Model a Apple tv unit but I don't know it is 2 or 1 or what.  How can I tell?  |My unit was a gift. it is black and is model A1427, part # MD199C/A

    I have an Apple tv unit but I don't know if it is 2 or what.  |I received it as a gift.  It is black.  Model A1427.  Part MD199C/A.  Can anyone tell me?

    It's a third generation model.
    (75074)

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