HT5312 Hi I want to retrieve secret question and answer, because I forgot what are the

Hi I want to retrieve secret question and answer, because I forgot what are the

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • Hello, i have a problem when i want to download an app it asks for my secret question and answer but i forgot it how can i solve this problem please help?

    Hello today I wanted to download an app on my ipod touch infact its a game and as usual it asked for my appl id and password so I entered them but next it asked me to enter my passowrd againg and answer the secret question I submited when I first got my Ipod touch, the problem is i cant remember the question neither the answer,so is there a way I can find out what my secret question is and the answer of course I would appreciate youre help.
    Fouad

    Only you and Apple know your secret question.  See if changing the password via email will allow access to your account.. Then you can chnag yur secret question. See:
    http://support.apple.com/kb/HE36

  • HT5312 How do I change my security questions and answers if I forgot the answers?

    I loaded 25 bucks on my iPod on iTunes and wanted to buy myself something from a game with that money but it asked me to answer my security questions. I have two and I don't remember one of them so how do I change the answer with that rescue email or whatever?

    If you have a rescue email address, send the answers to it, wait a few hours, and check its spam filter. If not, use the link to contact the iTunes Store staff in the 'Additional Information' section of that article; if you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
    (88708)

  • I want to know the secret question and answer I forgot

    I want to know the secret question and answer I forgot

      See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
      Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT5624 Sir, I have my id and pass but I can't change or edit my secret question and answer B'coz when I creat my id I didn't entered 2nd mail option that's why I forget my info about secret question . Naw I want to reset my secret question and answer,plz

    Sir, I have my id and pass but I can't change or edit my secret question and answer B'coz when I creat my id I didn't entered 2nd mail option that's why I forget my info about secret question . Naw I want to reset my secret question and answer,plz help me out

    You need to contact Apple to fix this. Pick your country here:
    http://support.apple.com/kb/HT5699?viewlocale=en_US

  • HT201363 Sir/Madam,  can I ask for help to know what's my secret questions and answer in my apple ID? Coz i'm not the one who make my apple ID when i first buy my phone. I can't ask my friend On what he put in my secret questions coz i'm already here in p

    Sir/Madam,
    can I ask for help to know what's my secret questions and answer in my apple ID?
    Coz i'm not the one who make my apple ID when i first buy my phone. I can't ask my friend
    On what he put in my secret questions coz i'm already here in philippines right now and my friend who made my apple ID is still in bahrain.. I wish i could get a feedback through this matter. Thanks and i'm kyztle Romanes . Thanks you so much i wish i'd get any feedback to your side.. I wanna purchase a builder in my clash of clans account coz my clanmate philip sent me a gift card for 25$ that's why i need your help.. Thanks again Apple company..
    Sent from my iPhone
    On Jan 1, 2014, at 4:53 PM, iTunes Store <[email protected]> wrote:
    $25
    Buy that builder
    Philip sent you an iTunes Gift
    You can redeem this gift on your iPad, iPhone, iPod touch, or on your computer using iTunes. Once you redeem your gift and verify your Apple ID, you will be credited with $25 and can purchase the latest music, apps, and more.
    Valid only on iTunes Store for U.S. Requires iTunes account and prior acceptance of license and usage terms. To open an account you must be 13+ and in the U.S. Compatible software, hardware, and Internet access required. Not redeemable for cash, no refunds or exchanges (except as required by law). Code may not be used to purchase any other merchandise, allowances or iTunes gifting. Data collection and use subject to Apple Customer Privacy Policy, see www.apple.com/privacy, unless stated otherwise. Risk of loss and title for code passes to purchaser on transfer. Codes are issued and managed by Apple Value Services, LLC (“Issuer”). Neither Apple nor Issuer is responsible for any loss or damage resulting from lost or stolen codes or use without permission. Apple and its licensees, affiliates, and licensors make no warranties, express or implied, with respect to code or the iTunes Store and disclaim any warranty to the fullest extent available. These limitations may not apply to you. Void where prohibited. Not for resale. Subject to full terms and conditions, see www.apple.com/legal/itunes/us/gifts.html. Content and pricing subject to availability at the time of actual download. Content purchased from the iTunes Store is for personal lawful use only. Don’t steal music. © 2012 Apple Inc. All rights reserved.
    Apple respects your privacy.
    Information regarding your personal information can be viewed at https://www.apple.com/legal/privacy/.
    Copyright ©2014 Apple Inc. All rights reserved.
    <Email Edited by Host>

    It is a phishing attempt to get your Apple ID and Password.
    You should forward it to Apple : [email protected]

  • HT201303 I want to change my questions and answers apple account?

    I want to change my questions and answers apple account?
    I just can not buy anything, because when I buy it asks questions and answers from my account and I forgot

    It got sent to a different email address, or got caught in a spam filter, or something’s wrong at Apple’s end. You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (116802)

  • Hello Forget the secret questions and answers, i need to buy some applications, I can reestablish?

    Hello
    Forget the secret questions and answers, i need to buy some applications, I can reestablish?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • I can not buy apps in the appstore. have to put secret questions and answers at the end and limit session appears. what to do?

    I can not buy apps in the appstore. have to put secret questions and answers at the end and limit session appears. what to do?

    Same here , i tried at least 50 times limit session every time

  • Hi All,  I am not able to change the email address to update my secret question and answer.  Instead it directs the email to my work address where I cannot access now.  Thoughts?

    Hi All,  I am not able to change the email address to update my secret question and answer.  Instead it directs the email to my work address where I cannot access now.  Thoughts?

    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • I forgot my secret questions and answers. How can I reset them?

    I forgot my secret questions and answers. How can I reset them?
    Thanks!
    <Email Edited by Host>

    AlexanderResetAnswers wrote:
    I forgot my secret questions and answers.
    See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

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