HT5312 How can i add a rescure email if i did not add one to begin with?

So i forgot my security questions, i read the option about the resccue email.. how can i add one now becuase when i made this itunes account i never set a rescue email.

Use the ExpressLane at https://expresslane.apple.com and the iTunes and iTunes Store for help.

Similar Messages

  • HT5312 How can i acces my rescue email which i do not have already?

    Guys i bought i tunes card and then when i try to buy i can not coz i forgot the security answer and i do not have a rescue e-mail
    and the link its not showing there so please provide me a solution.
    thanks,

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
    (93428)

  • HT5312 How can i create a rescue email

    How can i create a rescue email

    If you remember your answers to your security questions then follow the steps on the HT5312 page that you posted from :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.
    If you can't remember your answers then you will need to contact Support in your country to get the questions reset, before you can then do the above for potential future use.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT5312 HOW CAN I RESET MY RESCUE EMAIL ADDRESS??

    HOW CAN I RESET MY RESCUE EMAIL ADDRESS??

    If you know the answers to your security questions then the steps half-way down the page that you posted from should let you reset edit it.
    If you can't remember your answers then you won't be able to edit your rescue email address, and you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use those steps on the page that you posted from to edit/add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5312 how can i change my rescue email address?

    I have forgotten my security questions for my apple id. i was wondering how can i change the rescue email address and change my security answers?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT5312 How can I reset my rescue email??

    How can I reset a rescue email address as I forgot my security question answers nd can not access the email the changes are being sent to

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 how can i change my rescue email?

    How can iI change my rescue email? My original apple id email is no longer valid and I would like to change my apple id to what is currently my rescue email. I have a secondary email that I can change to my rescue email. However, because I could not designate my primary email as my apple id, my current secondary email is my apple id. Please help.

    Sign in to manage apple ID
    Go to "Password and security"
    ---> at this point you may be able to change your rescue email address
    ---> you may need to answer security questions and THEN be able to
    Alt strategy -- 
    This is what I actually did when I needed to change my rescue email. However, it is clear that the above strategies would now work for me.
    I needed to change my rescue email b/c I wanted that email to be my primary email/appleID.  The rescue email and primary cannot be the same for some reason. When I needed to do it, I forgot the answer to one of my security questions so was forced to click "Send reset security info email to •••••@***.com." This sent an email to my rescue email address -- so if you cannot access your rescue, this alt strategy will not work.
    When I clicked the link sent, something went wrong and aple could not bring me to that page. However, when I looked back in the browser tab where I was managing my AppleID, the page/environment for "Password and security" changed. All that was there was something to click that said "Reset .....". This brought me to a page to change all 'password and security' related issues including my rescue email address.
    Summary of Alt:
    Sign in to manage apple ID
    Go to "Password and security"
    click "Send reset security info email to •••••@***.com."
    --> may have to go to rescue email address and follow instructions there and it may work
    --> could be you only have to renew the 'password and settings' page to see new option to click "Reset...."
    --------> This latter step was available to me after clicking link in rescue email

  • HT5312 How can I get a rescue email sent?

    I am trying to access my answers to my security questions by trying to send a rescue email. However, the option to send one is not available. What do I do to access my answers??

    You will only have the reset link if you have a rescue email address on your account, if you don't have one (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5312 How can I change my recsue email

    I purchased a $15 iTunes gift card and I redeemed it in the iTunes Store . When I tried to buy a song it kept saying I had to do some variations to my account. So I pressed ok. Then it asked for my security questions answers which I have forgotten. The website to get new questions and answers were there so I clicked on it. It said that it would send an email to my rescue email but I don't have any access to that account. Please help me change my rescue email so I can purchase new songs. Thanks

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 How do I reset my security questions?  I did not provide a rescue email...

    I cannot access my iTunes account because I forgot the answers to my security question. I don't have a rescue email

    You won't be able to add a rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • How can I delete a Time Machine backup which did not complete?

    I was running a Time Machine backup when the disc got unmounted. Therefore I know all of the data is not backed up.
    I would like to delete that entry and rerun "Back Up Now" to start over.
    I tried deleting the folder with the latest time stamp on the drive and ran "Back Up Now". There was a very small amount of data that it then backed up.
    Obviously there is a large gap in manually managing this process and I would like to know the best fix.
    Thanks in advance.

    Please triple-click anywhere in the line below on this page to select it:
    tmutil compare | open -ef
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
    Wait for a new line ending in a dollar sign (“$”) to appear below what you entered.
    A TextEdit window will open with the output of the command. Each line that begins with a plus sign (“+”) represents a file that has been added to the source volume since the last snapshot was taken. These files have not been backed up yet.
    Each line that begins with an exclamation point (“!”) represents a file that has changed on the source volume. These files have been backed up, but not in their present state.
    Each line that begins with a minus sign (“-“) represents a file that has been removed from the source volume.
    Files that you’ve excluded from backup, or that are excluded automatically, are ignored.
    At the end of the output, you’ll get some lines like the following:
    Added:
    Removed:
    Changed:
    These lines show the total amount of data added, removed, or changed on the source(s) since the last snapshot.
    Caution: Under some conditions, tmutil may falsely flag files as not having been backed up when in fact they have been. It can be confused by multi-linked files, or by files with a modification date earlier than the one in the snapshot. This will not be an issue for most users. If the results of the above procedure surprise you, inspect your snapshots directly.

  • HT5312 How can i change my Rescue Email Address? Someone Used My Account & Changed Everything.

    Someone was using my account and changed my security question's answers and changed my rescue email address. What can i do to change everything back to the way it was?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 how can you get a rescue email sent .

    cant seem to find link to send rescue email HELP!!!!

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95705)

  • HT5312 how can i get a rescue email address

    please help

    If you can't correctly answer two of the security questions, you can't and need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99579)

  • How can I change my security questions, all of them not just one

    I'm trying to change my security questions but when i recieve the email with the code I can only change one question and when I try to get into my idapple account they ask me for two questions and I dont have both. What can I do.?

    Hi Louiyi,
    Thanks for visiting Apple Support Communities.
    See this article for information about updating your Apple ID information:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    All the best,
    Jeremy

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