HT5312 how can i add a secure email address to my account if i don't know the answers to my security questions?

how can i add a secure email address to my account if i don't know the answers to my security questions?

I don't know either! I NEED HELP CAUSE I PUT MONEY INTO IT and they ask for my SECURITY QUESTION ANSWERS! When I try to change my security questions, which i forgot, they askk me for the ANSWERS TO MY SECURITY QUESTIONS!!!!!!!!!! I CAN"T DO IT IF I DON"T KNOW IT!

Similar Messages

HT5312 How can I add a rescue email address

How do I add a rescue email address. Have been in passwords and security but not getting the
option to add a rescue email,

Welcome to the Apple Community.
You need to answer your security questions to add a rescue address, if you don't know these.
If you don't know these you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

How can i add a rescue email address?

How can i add a rescue email address? i have followed the information on the apple page but what they suggested didn't work/

Do you remember the answers to your security questions ? If you do then log into your account on http://appleid.apple.com, select the Password And Security section of your account's page, answer the two questions that show and you can then add a rescue email address : http://support.apple.com/kb/HT5620
If you don't remember your answers then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the above steps to add a rescue email address for potential future use

HT5312 You never said how can i add a rescue email to my existing account

You never said how can i add a rescue email to my existing account

http://support.apple.com/kb/HT5312

HT5312 how can i add a rescue email to my account

how can i add a rescue email to my app store account i traid hard to find a seloutin becouse i dont know the securty questins answers and there is no rescue emai
please help me

You won't be able to add one until you can answer your questions, you will need to contact Apple to get the quesitons reset. See my reply to your duplicate post : https://discussions.apple.com/message/23060043#23060043

HT5312 How can I reset my security questions if I don't have a rescue email address

How can I reset my security questions if I don't have a rescue email address. Because i just put an itunes card on my account but can't use it because I dont know my security questions. Please help

Try the ExpressLane: https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and then you have choices to communicate.

HT5312 how can i reset my security question i dont have a an optional rescue email adress

how can i reset my security question i dont have a an optional rescue email adress

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87718)

HT5312 How can I reset my security question and I cannot create a new account because I have £18 on the account that I can't remember the security questions to

How can I reset my security question and I cannot create a new account because I have £18 on the account that I can't remember the security questions to

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

HT5312 HOW CAN I RESET MY RESCUE EMAIL ADDRESS??

HOW CAN I RESET MY RESCUE EMAIL ADDRESS??

If you know the answers to your security questions then the steps half-way down the page that you posted from should let you reset edit it.
If you can't remember your answers then you won't be able to edit your rescue email address, and you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use those steps on the page that you posted from to edit/add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

HT5312 How can I rest my security questions??

Please help I'm in trouble,, how can I rest my security questions?? I forget my answers,, I enter 50$ dollars on my account and I was very happy then I was purchased a music,, they say "please... Security questions" and I feel too bad please help!! I well be so glad if you helped me,,..

The Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT5312 How can I add a rescue email? I forget my security questions and need to add another email to reset them. I did not add a rescue email when I originally signed up.

I do not recall ever answering the security questions therefore I do not know them and iTunes will not let me purchase music through my iPhone. How do I reset the security questions? I do not have a rescue email set up to do so. How can I add that?

You can't now and need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
The time to create a rescue email address is when you set up the security questions, not after forgetting their answers.
(90478)

HT5312 How can i add a rescure email if i did not add one to begin with?

So i forgot my security questions, i read the option about the resccue email.. how can i add one now becuase when i made this itunes account i never set a rescue email.

Use the ExpressLane at https://expresslane.apple.com and the iTunes and iTunes Store for help.

HT5312 How can I retrieve my security question answer ?

I need help

Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT5577 How can I add a rescue email address now?

I didn't add it at the first day I created my apple ID account. I want to change the password but can't remember the answer of 2 personal questions.
So now I am supposes to add my rescue email address to receive new password. But how can I do that now?
Thank you in advance.

You would need to contact Apple Support to help with resetting security questions

HT5312 how can i reset my security questions!?! i have tried for months and it will not work!!!!!

ughhh!

The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT5312 how can i add a secure email address to my account if i don't know the answers to my security questions?

Similar Messages

Maybe you are looking for